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See all 9 hotels in Crewe

Crewe Hall

2,292 reviews
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Traveller (937)
Room & Suite (147)
Dining (38)
Overview
  • Excellent54%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“afternoon tea”(217 reviews)
“q hotels”(91 reviews)
“modern wing”(59 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,292)Write a Review
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2,277 results
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1,183
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252
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1,183
625
252
134
83
Show reviews that mention
All reviewsafternoon teaq hotelsmodern wingtower suitewest wingfeature roomsmain hallstately homespa treatmentssheridan loungenewer partbeautiful buildingnew sectionoriginal buildingbrasserie restaurantfour poster bedleisure facilities
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1 - 5 of 2,277 reviews
Reviewed yesterday

My wife and I booked a 2 night spa break as a Christmas present to each other for this last weekend. We were provided with an upgrade to a room within the Hall, I think due to a wedding that was on. I have to...More

Thank nick d
Reviewed 5 days ago via mobile

I stayed here on 01 December for my works Xmas do. The rooms we had were all in the new part of the hotel, so involved a 9-mile trek (that's what it felt like anyway!) however they were well-appointed with lots of space and immaculate...More

Thank robbo1000
Reviewed 6 days ago via mobile

After arriving at after 4pm and the room not being ready "It's FROM 3pm for us, not you" I was snappily told, a still dirty room with dust on the door, things were going downhill. I was not told the accessible rooms were doubles, not...More

1  Thank Penny B
Response from CreweHall, General Manager at Crewe HallResponded 4 days ago

Dear Penny B, thank you for visiting us and I am sorry to read that your stay didn't run smoothly. Please be assured that this is not our standard of service and we will follow up on the points that you have mentioned. I haven't...More

Reviewed 1 week ago via mobile

Was so impressed with the Prosecco afternoon tea we booked for a gift for my mum. The food was lovely, the staff were very friendly and nothing too much trouble, the Hall is beautiful with lovely views, definitely recommend a visit .

Thank Claire F
Response from CreweHall, General Manager at Crewe HallResponded 4 days ago

Dear Claire, thanks for visiting us and please give our best wishes to your mother for her birthday. We are looking forward to seeing you again. Kind regards Silvia Llaurado Operations Manager

Reviewed 1 week ago via mobile

Hello, I called for the third time to ask a few questions about your services. I was told on the first two calls that someone would contact me but they never did. On the third call I asked to speak to a manager so they...More

2  Thank CCK17
Response from CreweHall, General Manager at Crewe HallResponded 1 week ago

Dear CCK17, I am sorry that you were not able to contact us and that your call was not managed on a professional way. If you would be so kind as to contact me directly at the hotel via email sllaurado(a)qhotels.co.uk I would like to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Bar/Lounge
Pool
Restaurant
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 91 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 91 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (937)
Room & Suite (147)
Dining (38)
Pool & Beach (1)
Hotel & Grounds (718)
Bathroom (37)
Business Centre & Event Rooms (12)
Questions & Answers
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Paula P
6 January 2018|
Answer
Response from CreweHall | Property representative |
Dear Paula, I am sorry we have not contacted you already. Could you please get in touch via email? As per Tripadvisor rules I can not add contact details here thank you Silvia Llaurado Operations Manager
0
Votes
Room Tips
"The old side has character, the new wing has comfort and is handy for the restaurant."
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"Do not stay in the modern part"
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"all the rooms seem to be of excellent standard..."
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"book somewhere else"
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