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Best Western Crewe Arms Hotel

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Traveller (104)
Room & Suite (38)
Traveller (104)
Room & Suite (38)
Dining (13)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (440)
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All reviews coach trip railway hotel close to the railway station coach party whilst visiting family national holidays busy road good size light sleeper self service main road plenty of hot water evening meal and breakfast night stay comfortable stay bar area twin room
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1 - 5 of 431 reviews
Reviewed 2 weeks ago via mobile

I stayed here last night and I have to say the staff are very friendly and inviting and very happy to help. The rooms were very nice, clean, good facilities and the beds were so comfy I didn’t want to get up!! I would definitely...More

Thank Cassie T
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago

Thank you for taking the time to write your wonderful review, the team are delighted to hear you had a good experience and look forward to your next visit. Best wishes Crewe Arms Hotel Team.

Reviewed 4 weeks ago via mobile

The F&B choice at the Best Western Crewe Arms is actually quite impressive, however, the lacklustre service and delivery of customer service is truly disappointing! A distinct lack of staff equated to a rather lengthy dinner service and unnecessary waiting around. Rooms are comfortable, however,...More

Thank tmatthew75
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago

Thank you for taking the time to give feedback on your experience, The team are sorry to hear that we did not exceed your expectations, Your feedback is important to the team and we will be using it to make improvements to ensure we offer...More

Reviewed 11 September 2018

Stayed here on Saturday 08/09/18 Good value for Money Check in OK but having to sign in using a pencil !! Whats that about ? Decor very dated Room smelt of stale smoke Shower cold , Shower screen leaked water all over bathroom floor Breakfast...More

1  Thank kwp400
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 13 September 2018

Thank you for taking the time to give us feedback on your stay, We are very sorry that we did not live up to your expectations and we will be using your feedback to make improvements so that the issues you have raised are put...More

Reviewed 10 September 2018

Not impressed with the hotel, decor tired, rooms overpriced. Decided to eat in hotel bar/ restaurant one evening , what a mistake that was. I ordered "Pork & apple sausages on sweet potato and chive mash finished with a rich red wine and rosemary sauce...More

Thank Foxcote55
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 13 September 2018

Thank you for taking the time to write a review regarding your experience while visiting us. Feedback is very important to the team as it enables us to focus on areas where we need to improve the customer journey. We are sorry to hear about...More

Reviewed 30 August 2018

whilst the staff here bend over to please and location is good EXCEPT the hotel is right on the rail lines at Crewe and noise is bad ...suggest you ask for a room away from the railway lines on the other side … other than...More

1  Thank roostown
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 31 August 2018

Thank you for taking the time to give feedback on your stay with us and for your wonderful comments regarding the team. Unfortunately, we are in a no win situation with the position of the hotel, being one of the oldest railway hotels in the...More

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About
Description
A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, More iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial telephones Undergoing a major refurbishment Jan - June 2014 - all areas of the hotel have been completely renewed and modernised. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
61
Price range
US$ 62 - US$ 128 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Crewe Arms Hotel Cheshire
Location
United Kingdom > England > Cheshire > Crewe
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
61
Price range
US$ 62 - US$ 128 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Crewe Arms Hotel Cheshire
Location
United Kingdom > England > Cheshire > Crewe
Photos
Traveller (104)
Room & Suite (38)
Dining (13)
Business Centre & Event Rooms (8)
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Questions & Answers
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Shorty2209
8 February 2015|
AnswerShow all 5 answers
Response from Mobs E | Reviewed this property |
I got to Crewe about 11am and was checked in immediately. I had a very warm welcome.
0
Votes
Room Tips
"Make sure you don't get one overlooking Crewe Station, trains and announcements throughout the night"
Foxcote55
10 Sep 2018
Read review
"It is based next to the train station, ask when booking if you need a quieter room"
TashaO555
27 Aug 2018
Read review
"Rooms at the front of the hotel overlook a busy road."
GrahamR286
22 Jul 2018
Read review
"We were in the 121 which was quite"
gwentrose
24 Jun 2018
Read review
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