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Best Western Crewe Arms Hotel

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Traveller (97)
Room & Suite (38)
Dining (13)
Ratings and reviews
  • Excellent29%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible8%
Travellers talk about
“train station”(28 reviews)
“coach trip”(14 reviews)
“railway hotel”(7 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
Air Conditioning
Pool
3 Star Hotel
A traditional 61 bed roomed hotel offering both bar and restaurant along with 5 meeting/conference rooms. The bar is open daily serving food and drinks from 7am - 11pm All rooms are en suite and offer tea/coffee, iron/ironing boards, hairdryers, free wi-fi, flat screen TV's, direct dial...
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Location and contact
Nantwich Road, Crewe CW2 6DN, England
31.2 km to Manchester Intl Airport
33 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (422)
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1 - 5 of 413 reviews
Reviewed 5 days ago via mobile

We booked this hotel together with tickets to Chester zoo amazing deal 110 for both for two adults with breakfast lovely breakfast and we had a evening meal in the hotel lamb shank on a bed of bubble and squeak with a minted gravy 😃...More

Thank Janetmiles
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 2 days ago

Thank you for taking the time to give us feedback on your stay with us while visiting Chester Zoo. We are all delighted to hear you had a good experience and that you enjoyed Chester Zoo. The whole team hope you will come back and...More

Reviewed 1 week ago via mobile

Initially welcomed by friendly staff into a colourful and cosy reception area. However, when we arrived at our room it wa s below our expectation of a ‘superior’ standard, only one towel available and surprisingly PLASTIC beakers of poor quality. The temperatures in the Crewe...More

1  Thank Alan S
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 2 days ago

The whole team would like to apologize for your experience staying with us not meeting your expectations. Your approval is important to us and we will be using the feedback you have provided us to make improvements to ensure we provide a better experience for...More

Reviewed 1 week ago via mobile

Went to the hotel for a business meeting that took around half an hour. Paid for some drinks and noted they only had a limited selection and no ice was available. Having completed my meeting headed off to the long drive home. A few days...More

Thank grahamshreeves
Reviewed 2 weeks ago via mobile

Had a lovely 2 night stay 29th June to 1at July for a family visit.My Grandson spent the first night with me for a sleepover with me,which he loved. The twin room was lovely,bed really comfortable. Plenty of choice for breakfast.Excellent staff from reception, cleaners...More

Thank smallann
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago

Thank you for taking the time to give us feedback on your stay with us. The whole team is delighted you had a good experience and hope you will back and visit us again soon. Best wishes Crewe Arms Hotel Team.

Reviewed 3 weeks ago

I spent one night at this hotel,didn’t know what to expect by looking at the reviews the hotel reception smelt a bit fousty , we went to our room and was quite surprised it was clean newly decorated the was bathroom was also new lovely...More

Thank gwentrose
Response from Rachael B, Front Office Manager at Best Western Crewe Arms HotelResponded 1 week ago

Thank you for taking the time to give us feedback on stay with us. We would like to apologize for not meet your expectations with regards to the food part of your stay, this is not the standard we work to maintain. Your satisfaction is...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Free Parking
Meeting Rooms
Dry Cleaning
Business Centre with Internet Access
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 72 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 72 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (97)
Room & Suite (38)
Dining (13)
Business Centre & Event Rooms (8)
Questions & Answers
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Shorty2209
8 February 2015|
AnswerShow all 5 answers
Response from Mobs E | Reviewed this property |
I got to Crewe about 11am and was checked in immediately. I had a very warm welcome.
0
Votes
Room Tips
"We were in the 121 which was quite"
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"There are some quieter rooms away from the railway and the road."
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"Don't stay here."
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"Not sure I have any tips for a good room."
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