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Bel Air Collection Xpu Ha Riviera Maya

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2,032 Reviews from our TripAdvisor Community

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There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
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Showing 928: English reviews
A TripAdvisor Member
Reviewed 13 March 2004

Wow!!! Well let me say this. This is one of the best places that I have ever been to. (and I have been to many) I have read many reviews before I left and I have to say there is really nothing that I experienced that was bad. If you are planning a trip here you need to know that... More 

11 Thank A TripAdvisor Member
A TripAdvisor Member
Reviewed 5 March 2004

traveled early jan 2004. wife and 2 sons (5 and 7). everyone loved it - boys and wife asked to go back as we were heading back to the airport. fabulous resort for 4-10 year olds - bikes, animals, beaches, snorkeling, kayaks, art/crafts, lots of food choices. ABSOLUTELY THE BEST BEACH CREW - they treated the kids with kindness and... More 

5 Thank A TripAdvisor Member
Nanoose Bay, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2004

We worried about becoming bored with 2 weeks at the Xpu-Ha Palace, but it was one of our favorite vacations. We loved our room, we loved the beach and the snorkeling cove, we loved the site. The food was variable but overall o.k. Other guests shunted from the Aventura Spa Palace called it 'a blessing in disguise'. (We visited the... More 

1 Thank Humblecanadian
Minneapolis, Minnesota
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 March 2004

his will be long but I am going to touch on some points others didnt and add my view on others. I have a lot of photos and maps of the resort if anyone has any questions, please e-mail me. My husband and I visited Xpu-Ha Palace February 7th-14th. We have visited many areas which include Mexico, Grand Cayman, various... More 

9 Thank mdrtanner
A TripAdvisor Member
Reviewed 1 March 2004

We stayed at Xpu-ha for 7 days from Feb. 22 - 29th. My sister and brother-in-law are Palace Premier members and treated us to a perfect vacation memory. We absolutely loved the natural enviroment. The resort successfully created a balance between nature and a resort full of people. We never felt crowded. We were always able to find a place... More 

5 Thank A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 February 2004

We stayed at the Xpu-Ha Palace from Feb 20-28, 2004. Travelled with two small children, ages 2 and 4. Overall, it's a pleasant place and we did enjoy ourselves. But there were some annoying issues that we didn't expect from an expensive, deluxe all-inclusive resort. Not sure we'd go back. What we enjoyed: beautiful pool, interesting grounds, generally friendly staff... More 

5 Thank Worldview
A TripAdvisor Member
Reviewed 29 February 2004

We stayed at the XPU HA from 2/21 through 2/26. This was our first try at an all inclusive resort. Over all it was a very good vacation and experience for us and our daughter. I would recommend that those who are thinking of vacationing at the XPU HA do their homework and research what others have to say about... More 

3 Thank A TripAdvisor Member
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 February 2004

Hot off the press.....Just back today after 3 awesome nights at the Xpu Ha. Feb 25-28, hope my info can help someone. I enjoyed reading others feedback. Pardon my spelling because this is going to be a book and I am not going to proof read. Everyone is entitled to an opinion here is ours. Our cast and crew consisted... More 

6 Thank IowaKclan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 February 2004

It's hard to believe that some of these recent reviews are from the same place that we stayed at, 4 nights from 2/20 - 2/24. My wife and I arrived around noon on a Friday, and were told checkin was not until 3 pm, so we went and had lunch and some drinks until then. We got back a bit... More 

2 Thank Abe
A TripAdvisor Member
Reviewed 25 February 2004

Maybe I'm missing something here but I was under the impression that vacations were the sacred experience you take once, maybe twice a year to over eat, get sunburned, waited on hand and foot and generally unwind. Do you know what I'm talking about? good, because no one else does or if they do they're pretending not to.We paid a... More 

1 Thank A TripAdvisor Member

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: ₹ 5,895 - ₹ 10,899 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
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Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Xpu-Ha, Mexico
Hotel Style:
#4 Spa Hotel in Xpu-Ha
#4 On the Beach Hotel in Xpu-Ha
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
114 questions
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Vancouver, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it was very quiet not but very old no activities no music or dancing really not much at all”
 of 5 bubbles GailVarcoeCampbell, 28 Nov 2016 | Read review
“bottom floor rooms have a low ceilings, 2nd floor rooms have soring thatched ceilings with ceiling fans. the ac worked great”
 of 5 bubbles sanchezgusbegin2016, 9 Nov 2016 | Read review
“All rooms are terrible and filthy”
 of 5 bubbles DonnaBruce, 18 Aug 2016 | Read review
“Don't book here”
 of 5 bubbles 733mandya, 22 Jul 2016 | Read review
“Bring good walking shoes.”
 of 5 bubbles mlotto7, 6 Jun 2016 | Read review
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