We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Bel Air Collection Xpu Ha Riviera Maya

Bookit.comUS$ 119*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 226*
US$ 119*
Great Deal
US$ 147*
US$ 226*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Bel Air Collection Xpu Ha Riviera Maya
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,578 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
See the most recent reviews
Showing 1,055: English reviews
Virginia
Reviewed 29 June 2005

Hi everyone!!! We just got back from Xpu Ha and I can't say enough about how wonderful everything was, the scenery, the staff, the activities. The only thing that wasn't all that great was the food. The Mariachi and the Bambu dinners were pretty aweful. For lunch, we went to the Caleta everyday, fresh guac and salsa and grilled burgers...

 Report
Helpful?
25Thank mitchjack
A TripAdvisor Member
2 reviews
35 helpful votes
Reviewed 22 June 2005

We visited Xpu-Ha in August 2004, and had such a great time, that we wanted to go back but couldn't get a reservation, so we just got back yesterday from our second Palace vacation this time to Sun Palace (separate review written). But we have such fond memories of Xpu-Ha! Our boys, ages 11 and 15 loved the pools, but...

 Report
Helpful?
16Thank A TripAdvisor Member
A TripAdvisor Member
HOUSTON,TX
1 review
16 helpful votes
Reviewed 20 June 2005

My Famly (PARTY OF 8) Recently Stayed At The XPU-HA PALACE, June 12-19. It Was Pure Heaven. The Beach Is White And Pristine, The Water Clear/Turquoise. There was a Wonderful Resturant At The Beach As Well As a Bar. Get There Early For Covered Seating On The Beach. The Hotel Staff W/The Kids Club Came And Got Our Kids And...

 Report
Helpful?
16Thank A TripAdvisor Member
A TripAdvisor Member
Boston
1 review
17 helpful votes
Reviewed 17 June 2005

My Wife and I had a blast. The staff is great, the people were so nice. The Beach was great, almost secluded as people were not allowed to sell on our portion of the beach. Service with a smile all the time. The liquer was decent. Don Julio was the top tequila and while not quite top shelf close enough....

 Report
Helpful?
17Thank A TripAdvisor Member
A TripAdvisor Member
Island Lake, Illinois
1 review
15 helpful votes
Reviewed 14 June 2005

We love the Xhu Pa. We were there on our 25th wedding anniversary. Even the staff remembered. We received a special home made card from the fun jet staff. We are planning on taking our two children (12 and 9) next year. We had a fabulous time. The staff there is excellent. We visited Adveture Spa and thought that was...

 Report
Helpful?
15Thank A TripAdvisor Member
A TripAdvisor Member
Maple Ridge, B.C., Canada
Level Contributor
1 review
30 helpful votes
Reviewed 14 June 2005

I cannot believe anyone would complain about this resort! Sure if you don't do proper research and know you are going to be in the middle of a JUNGLE! This is an Eco-Park, not a "Mini-Miami" high-rise hotel! The day we got there we were greeted by the staff for our travel company outside the airport, "Xpu-Ha palace? Oh, no...

 Report
Helpful?
30Thank A TripAdvisor Member
A TripAdvisor Member
1 review
11 helpful votes
Reviewed 14 June 2005

My husband and I traveled with another couple to Xpu Ha for an 8 day vacation in what we thought would be a tropical paradise. We utilized our RCI membership to get a last call vacation for us and the other couple. I'm still not sure what the RCI membership got us over booking the trip regularly through the web....

 Report
Helpful?
11Thank A TripAdvisor Member
vegas
Reviewed 14 June 2005

Hi there- Wow, I have visited Mexico 4 times and this was my first time to Playa. I researched like crazy to find the perfect resort and I did indeed find it at Xpu-Ha Palace. My husband and I stayed there May 31- June 8. It was fantastic. No complaints AT ALL! I would like to adress what some of...

 Report
Helpful?
46Thank LisaLasVegas
A TripAdvisor Member
Atwater, CA
1 review
18 helpful votes
Reviewed 14 June 2005

OK. I read so many reviews before booking 7 nights to the Xpu-Ha Palace 6-5 to 6-12, 2005. It was exactly what I expected. I went with my wife and two boys 3 & 7 and overall we were very pleased with everything. However, I can definetely see why this resort is not for everyone. I've stayed in hotels all...

 Report
Helpful?
18Thank A TripAdvisor Member
A TripAdvisor Member
Elk Grove, California
1 review
14 helpful votes
Reviewed 13 June 2005

My husband and I just returned from 8 nights at Xpu Ha - we had a great time, but this place is definitely not for everyone. If you're hoping to be pampered and looking for luxurious rooms, you won't find that here. If you're up for an adventure, you might like it. Bring your patience and have a sense of...

 Report
Helpful?
14Thank A TripAdvisor Member

2,124 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2089)
Viewed
View from Room (40)
Viewed
Hotel & Grounds (379)
Viewed
Room/Suite (171)
Viewed
Pool/Beach Area (330)
Viewed
Bathroom (13)
Viewed
Family/Play Areas (131)
Viewed
Dining (91)
Viewed
Business Centre/Function Rooms (4)
Viewed
0:21
Videos (1)
Viewed
Other (929)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (5)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (24)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Xpu-Ha
28.0 km away
Occidental at Xcaret Destination
Occidental at Xcaret Destination
#75 of 214 in Playa del Carmen
11,828 reviews
30.0 km away
Dreams Tulum Resort & Spa
3.9 km away
Dreams Puerto Aventuras Resort & Spa
Dreams Puerto Aventuras Resort &...
#10 of 17 in Puerto Aventuras
4,508 reviews
Show Prices
Show Prices
Show Prices
15.1 km away
Grand Bahia Principe Tulum
4.1 km away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
8,368 reviews
29.9 km away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#78 of 214 in Playa del Carmen
12,306 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Bel Air Xpu-Ha is the newly open Resort of Bel Air Collection at Riviera Maya. Feel with your family the natural environment, the perfect place to rest and delight yourself. A unique place for a romance experience. Enjoy our facilities surrounded by natural beauty in an eco-paradise. A gourmet experience in each of our restaurants, from Mexican-Italian fusion cuisine to sushi & martini delightful Japanese style, all in a la carte menu selection. Premium brand drinks and appetizing snacks in our Bars at Lobby and pool area. A unique layout of a cozy and peaceful guestrooms in liberate getaway with all the luxury and comfort of a five stars resort, refurbished indoors with jacuzzi and branding amenities; a relaxed exterior and a spacious terrace with hammock. ... more   less 

Additional Information about Bel Air Collection Xpu Ha Riviera Maya

Address: Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico (Formerly Xpu-Ha Palace)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Xpu-Ha
Price Range: ₹ 5,644 - ₹ 11,613 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Xpu Ha Riviera Maya 3.5*
Number of rooms: 144
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Expedia, Hotwire, Orbitz, Cancelon, Cheap Tickets, HotelQuickly, TripOnline SA and getaroom.com so you can book your Bel Air Collection Xpu Ha Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha
Xpu Ha Palace Xpuha
Bel Air Collection Xpu Ha Riviera Maya Xpu-Ha, Mexico
Hotel Style:
#4 On the Beach Hotel in Xpu-Ha
#4 Spa Hotel in Xpu-Ha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Xpu Ha Riviera Maya staff and other travellers.
147 questions
Ask a question
Vancouver, Canada

See all questions (147)

Questions? Get answers from Bel Air Collection Xpu Ha Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in village 6 in an upper room. Our ceiling did have a hole in it. The location was pretty central. Close to the lobby & lobby bar”
stephaniemY3287AO, 13 Apr 2017 | Read review
“I wish we would have had an upper level room”
znutman, 5 Apr 2017 | Read review
“don't stay here if you don't like walking, also no beach access”
sugarviri04, 30 Mar 2017 | Read review
“I would ask for top floor... if you like it brighter and a better view.”
429marina, 28 Mar 2017 | Read review
“if your room is in the 400's you will be closest to the food and pools”
H4258ROpaula, 25 Mar 2017 | Read review
5 of 5
Bookit.com
US$ 119* /night
View Deal
Booking.comUS$ 147
AMOMAUS$ 226
CancelonUS$ 129
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates