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8/10/2017 9/10/2017
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    Bel Air Collection Xpu Ha Riviera Maya

    Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    8/10/2017 9/10/2017
    US$ 91
    US$ 80
    SAVE US$ 11
    US$ 91
    US$ 80
    Traveller (2176)
    Pool & Beach (340)
    Room & Suite (221)
    Overview
    • Excellent43%
    • Very good26%
    • Average14%
    • Poor8%
    • Terrible9%
    Travellers talk about
    “lobby bar” (101 reviews)
    “thatched roof” (50 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Deluxe Room, Terrace (Free parking, Free WiFi)
      US$ 80
      View Deal
    • Check booking site for details
      US$ 91
      View Deal
    • Check booking site for details
      US$ 80
      View Deal
    View all 27 deals
    Write a Review
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    Reviews (2,843)
    There are newer reviews for Bel Air Collection Xpu Ha Riviera Maya
    See the most recent reviews
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    Time of year
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    11 - 15 of 1,069 reviews

    Reviewed 15 July 2017

    The place was very nice ,I didn't like that it wasn't Oceanfront and you had to travel to get anywhere, the people were very nice and friendly and their service was excellent, they need to open up more things on the resort to do, too...More

    Review collected in partnership with this hotel
    Thank 718rasheedahm
    Reviewed 16 June 2017 via mobile

    The day that we arrived started perfectly fine, in the front desk this nice gentleman gave us the full information (don't remember his name), then Alexis the BellBoy took us in a little tour to show us the hotel and explain the timing of everything,...More

    Thank Abdiel L
    Response from Bel Air T, Guest Relations Manager at Bel Air Collection Xpu Ha Riviera MayaResponded 24 June 2017

    Dear Abdiel, thanks for your comments on the web site, we hope come back soo, we extend the congratulations to staff. Have a good travel.

    Reviewed 13 June 2017

    amazing. snorkeling and kayaking was my favorite part, the boy helping up was so amazing, took me out for a tour and my little brother. The food was amazing all great servers, can't complain about anything. enjoyed the lobby bar and all the shows they...More

    Thank Reshma p
    Response from Bel Air T, Guest Relations Manager at Bel Air Collection Xpu Ha Riviera MayaResponded 24 June 2017

    The food was amazing all great servers, can't complain about anything. enjoyed the lobby bar. Hace a good day.

    Reviewed 13 June 2017

    Not a luxury ressort, by all means, mostly local tourists. Food staff and service was outstanding good, for those who prefere local customs. No stress, no hurry, a place to relax to retreat and to enjoy the family. To cet to the beach you must...More

    Review collected in partnership with this hotel
    1  Thank anetteedtihr
    Reviewed 24 May 2017

    The place is super cute! Small huts hidden in the jungle. Very private and cozy. The staff is very pleasant and courteous. We had a bad experience with our room having ants and water coming up from the drains and our room flood. But the...More

    Review collected in partnership with this hotel
    1  Thank Gabriela R
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    #2 of 4 hotels in Xpu-Ha
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$ 70 - US$ 193 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Xpu-Ha
    • #4 On the Beach Hotel in Xpu-Ha
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Cheap Tickets, Hotwire and getaroom.com so you can book your Bel Air Collection Xpu Ha Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Xpu-Ha
    • Also Known As
    • Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha ,
    • Xpu Ha Palace Xpuha ,
    • Bel Air Collection Xpu Ha Riviera Maya Xpu-Ha, Mexico
    Add Photo Photos
    Traveller (2176)
    Pool & Beach (340)
    Room & Suite (221)
    Dining (94)
    Hotel & Grounds (1397)
    Family and Play Areas (140)
    Bathroom (15)
    Business Centre & Event Rooms (4)
    Nearby
    Barcelo Maya Palace
    7,085 reviews
    1.18 km away
     
    Barcelo Maya Beach
    8,473 reviews
    .82 km away
     
    Catalonia Royal Tulum
    7,251 reviews
    .49 km away
     
    Grand Sirenis Riviera Maya Resort & Spa
    14,533 reviews
    7.55 km away
     
    Nearby Restaurants
    Rauxa Restaurant & Show
    192 reviews
    .93 km away
    Royal Grill
    94 reviews
    1.05 km away
    La Playa Xpu Ha Restaurant & Beach Club
    487 reviews
    1.39 km away
    Terrace Tapas Lounge & Bar
    73 reviews
    .97 km away
    Nearby Attractions
    La Playa Xpuha
    674 reviews
    1.39 km away
    Bahia Divers
    249 reviews
    1.00 km away
    Xpu-ha Beach
    725 reviews
    1.47 km away
    Dolphinaris Barcelo
    752 reviews
    1.07 km away
    Ask a question
    Questions & Answers
    Rodd N
    12 September 2017|
    AnswerShow all 3 answers
    Response from alviesk | Reviewed this property |
    No microwave. I think coffee maker but we always went to the restaurant for coffee.
    1
    Vote
    mboshart4
    24 May 2017|
    AnswerShow all 2 answers
    Response from mboshart4 | Reviewed this property |
    I agree! I message them at least twice a week and I still get the run around! It was definitely done by staff there and I want a list of all their staff that worked while I was there. I hope others see these and do not stay... More
    0
    Votes
    Room Tips
    "Don't get a room with palapa roof"
    Read review
    "We were in village 6 in an upper room. Our ceiling did have a hole in it. The location was pretty central..."
    Read review
    "I wish we would have had an upper level room"
    Read review
    "don't stay here if you don't like walking, also no beach access"
    Read review
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