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09/07/2017 10/07/2017
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    Bel Air Collection Xpu Ha Riviera Maya

    Carretera Chetumal-Puerto Juarez Km. 265, Xpu-Ha 77710, Mexico
    Hotel website
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 161
          US$ 145
          SAVE US$ 16
          US$ 161
          US$ 147
          Traveller (2109)
          Pool & Beach (334)
          Room & Suite (212)
          • Excellent44%
          • Very good26%
          • Average13%
          • Poor8%
          • Terrible9%
          Travellers talk about
          “lobby bar” (101 reviews)
          “thatched roof” (50 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Rooms
          Airport Transportation
          Room Service
          Poolside Bar
          Fitness centre
          Pets Allowed
          Wheelchair Access
          Conference Facilities
          Laundry Service
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          9 Jul10 Jul
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Free Cancellation
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          Write a Review
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          Reviews (2,644)
          Traveller rating
          Traveller type
          Time of year
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          1 - 5 of 1,058 reviews

          Reviewed 1 week ago via mobile

          The day that we arrived started perfectly fine, in the front desk this nice gentleman gave us the full information (don't remember his name), then Alexis the BellBoy took us in a little tour to show us the hotel and explain the timing of everything,...More

          Thank Abdiel L
          Response from Bel Air T, Guest Relations Manager at Bel Air Collection Xpu Ha Riviera MayaResponded 3 days ago

          Dear Abdiel, thanks for your comments on the web site, we hope come back soo, we extend the congratulations to staff. Have a good travel.

          Reviewed 2 weeks ago

          amazing. snorkeling and kayaking was my favorite part, the boy helping up was so amazing, took me out for a tour and my little brother. The food was amazing all great servers, can't complain about anything. enjoyed the lobby bar and all the shows they...More

          Thank Reshma p
          Response from Bel Air T, Guest Relations Manager at Bel Air Collection Xpu Ha Riviera MayaResponded 3 days ago

          The food was amazing all great servers, can't complain about anything. enjoyed the lobby bar. Hace a good day.

          Reviewed 2 weeks ago

          Not a luxury ressort, by all means, mostly local tourists. Food staff and service was outstanding good, for those who prefere local customs. No stress, no hurry, a place to relax to retreat and to enjoy the family. To cet to the beach you must...More

          Review collected in partnership with this hotel
          Thank anetteedtihr
          Reviewed 4 weeks ago

          The place is super cute! Small huts hidden in the jungle. Very private and cozy. The staff is very pleasant and courteous. We had a bad experience with our room having ants and water coming up from the drains and our room flood. But the...More

          Review collected in partnership with this hotel
          Thank Gabriela R
          Reviewed 5 weeks ago via mobile

          This hotel is not even worthy of 1 star. It is more like a campground. The restaurant is 2 miles away- a go cart needs to be hired to get there but it took 3 hours for go cart to come. There is nothing in...More

          3  Thank sshariff578
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Meeting Rooms
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          • Price range
          • US$ 88 - US$ 230 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 144
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, BookIt.com, TripOnline SA, Expedia, Travelocity, Orbitz, Hotwire, Hotels.com, Cheap Tickets, HotelQuickly, Cancelon and getaroom.com so you can book your Bel Air Collection Xpu Ha Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Xpu-Ha
          • Also Known As
          • Bel Air Collection Xpu Ha Riviera Maya Hotel Xpuha ,
          • Xpu Ha Palace Xpuha ,
          • Bel Air Collection Xpu Ha Riviera Maya Xpu-Ha, Mexico
          Add Photo Photos
          Traveller (2109)
          Pool & Beach (334)
          Room & Suite (212)
          Dining (92)
          Hotel & Grounds (1353)
          Family and Play Areas (136)
          Bathroom (13)
          Business Centre & Event Rooms (4)
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          Nearby Restaurants
          Royal Grill
          74 reviews
          1.05 km away
          La Playa Xpu Ha Restaurant & Beach Club
          466 reviews
          1.39 km away
          Terrace Tapas Lounge & Bar
          67 reviews
          .97 km away
          Rauxa Restaurant & Show
          161 reviews
          .93 km away
          Nearby Attractions
          Bahia Divers
          239 reviews
          1.00 km away
          Xpu-ha Beach
          684 reviews
          1.47 km away
          Dolphinaris Barcelo
          681 reviews
          1.07 km away
          La Playa Xpuha
          626 reviews
          1.39 km away
          Questions & AnswersAsk a question
          I had a watch stolen for my room safe which was locked. I have tried many times to see a report or to at the very least see some action taken by this hideous place. I have found several reviews now of similar thefts within the resort and by staff! I hope other see the reviews and do not trust this resort! Such a horrible experience! I stayed on 4/2 - 4/5 in room 103....
          24 May 2017|
          Answer Show all 2 answers
          Response from mboshart4 | Reviewed this property |
          I agree! I message them at least twice a week and I still get the run around! It was definitely done by staff there and I want a list of all their staff that worked while I was there. I hope others see these and do not stay... More
          Hi There Collette, We just got back from the Bel Air Xpuha, and also had an expensive jacket stolen from our closet. We stayed in unit 212. The place in cool, quirky, but disappointing!! Cheryl
          7 April 2017|
          Response from Collette L | Reviewed this property |
          Bummer, sorry, I just hope others will read this and NOT go here. Our stuff was stolen out of the locked safe. The management said it would be a 48-72 hour investigation, and that they would get back to me.That was more than... More
          Is there any evening entertainment?
          5 March 2017|
          Answer Show all 4 answers
          Response from charlietravel2017 | Reviewed this property |
          The lobby bar in the evening would have a band and dancing. Lots of fun.
          Room Tips
          "We were in village 6 in an upper room. Our ceiling did have a hole in it. The location was pretty central..."
          Read review
          "I wish we would have had an upper level room"
          Read review
          "don't stay here if you don't like walking, also no beach access"
          Read review
          "I would ask for top floor... if you like it brighter and a better view."
          Read review
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