We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Suites Yucatan by Palladium

Bookit.comUS$ 386*
View Deal
#3 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 386*
US$ 386*
US$ 386*
Compare best prices from top travel sites
and 14 more sites!
Professional photos
The Royal Suites Yucatan by Palladium
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,157 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,119: English reviews
Start your review of The Royal Suites Yucatan by Palladium
 Click to rate
Lansing, MI
Reviewed 2 days ago NEW

We visited Royal Suites Yucatan for a destination wedding. It's a beautiful resort and the wedding was gorgeous in a gazebo on the beach. The luxury of being at Royal Suites is you have access to the whole Grand Palladium resort plus private beach area as well as a separate restaurant and pool w/bar, oh I can't forget the special...

 Report
Helpful?
Thank BPed
London, United Kingdom
Reviewed 4 days ago NEW

We just got back from 7 nights at RSY. From the minute we arrived we were blown away by every little detail. Every single member of staff had smiles on their faces and couldn't do enough to be helpful. Our Mayan water villa was stunning, right on the water and a mini bar full to the brim with full sized...

 Report
Helpful?
1Thank Sarah W
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Sarah, Thank you for your lovely words and for sharing them with our Trip Advisor readers. We are beyond thrilled to know of your satisfaction with the exclusive services and attentions of Royal Suites Yucatan, it is always our pleasure to treat you like you deserve in our all-inclusive adult resort and pamper you to have a relaxing experience....

Calgary, Canada
Reviewed 5 days ago NEW

We went for a wedding. We upgraded to the Royal Suites for a small increase in price. Totally worth it. Gym is great, food - awesome - having your own restaurant and 24 room service helps. Access to the Spa - solid! You get lobster! You can have a la carte yoga, archery, riflery, cooking, dance, towel folding (yes...but why?)...

 Report
Helpful?
Thank Vee P
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Vee P, We so much appreciate you taking the time to share such a wonderful review about your recent stay at Royal Suites Yucatán for a special wedding celebration. You made a very good choice upgrading to Royal, where we pride ourselves to go above and beyond to ensure our guests total satisfaction and feel very happy when we...

Boston, Massachusetts
Reviewed 5 days ago NEW

This is the only resort we have left where we said we would absolutely return. Check In: Given the wrong room at first, went back to desk. Front desk employee blamed it on the travel company saying that they never received our "requests." Were told we could switch rooms after two nights. I continued to question this. Once I spoke...

 Report
Helpful?
Thank Kelsey B
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Chris and Kelsey, You have done such a lovely job of recounting your splendid visit at Royal Suites Yucatán, and we are sincerely grateful for the time you have taken to do so. We trust this made for a happy birthday, indeed! Thank you for highlighting the wonderful performance of the people that went beyond of what you have...

New york state
Reviewed 6 days ago NEWvia mobile

Another fabulous trip to the Palladium to be part of the reunion.. we've lost track of how many times we've been there, but it keeps getting better! Many improvements and the staff and friends make you feel like family!

 Report
Helpful?
Thank EileenS
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Eileen, We are glad to know that you had a great time at the 12th Annual Get Together of the Palladium Addicts, we were very happy to share that fun night with all the many loyal guests that attended this fantastic event. Thank you for taking the time to share your feedback, we are pleased because you noticed the...

Littleton, Colorado
Reviewed 1 week ago

I am a bit late in writing this review as we were there last July of 2016. This was our second time staying in the Royal Suites and we were again NOT disappointed. This time we brought my sister and our twin daughters who had just turned 18 years old. We just love the Grand Palladium! Especially the Royal Suites...

 Report
Helpful?
Thank norbitz
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Kriss and Ray, Thank you for thinking of us and remember to write this wonderful review, we feel very honored to have your trust to make every single holiday special in the company of your family and friends. All the staff you mention here, keep you in their hearts, rest assured that you are already part of this big...

Batavia, Illinois
Reviewed 1 week ago

My husband and I visited the Royal Suites with our best friends from May 6th-16th. 10 nights. This was our second trip. We visited last year for 7 nights. It was just as good or not better this time. The staff are outstanding and the resort has so much to do you cannot fit everything into even 10 days. This...

 Report
Helpful?
2Thank DotHeck
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear DotHeck, Thank you for sharing such a detailed experience of your stay at Royal Suites Yucatán. It has been really wonderful to read your trip report and realizing that once more we were able to provide you a very splendid holiday experience in our paradise. Thank you for noticing the many imrovements done to increase your satisfaction during your...

Beatrice, Nebraska, United States
Reviewed 1 week ago via mobile

We had the most wonderful trip with our friends, total of seven couples. This place is absolutely beautiful. We stayed for 5 days and could not have asked for more accommodating staff. They were all so kind, courteous and helpful. We can not say enough! Thank you all for making our trip amazing!! We definitely will be back!!

 Report
Helpful?
1Thank Renee M
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Renee M, Thank you for this incredible comment, we are glad to know that your trip with your friends was a fabulous experience here at beautiful Riviera Maya. We want to express our utmost gratitude for your amazing words towards our staff, as you well say their kindness, genuine helpfulness and full commitment to ensure that our guests are...

Baltimore, Maryland
Reviewed 1 week ago

I spent 5 days here on a girl trip and couldn't have been more impressed with the level of service, quality, and amenities. Everyone was very helpful and provided us with anything we wanted. Staying at the royal suits comes with a few perks that I would HIGHLY recommend considering when booking with this property. The royal suits offers you...

 Report
Helpful?
3Thank Meredith S
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Meredith S, We are glad to know that you and your friends were very pleased with our exclusive services and facilities at Royal Suites Yucatán. Your recommendation is our best reward and we are proud to have made your stay everything you were looking for with some perks more to make your stay unforgettable! We have a renovation scheduled...

Stephenville, Canada
Reviewed 1 week ago

Our 3rd trip to this beautiful place! The staff here are the best ever! Food is yummy! Drinks are delicious! Big shout out to Antonio & Lucy!! Your service is beyond! Certainly missed Israel at the suites this year. We always loved chatting with this friendly giant! The only problem I have because I am 5 foot 1 .. the...

 Report
Helpful?
2Thank Darlene9
Rosa R, Director de Relaciones con Clientes at The Royal Suites Yucatan by Palladium, responded to this review

Dear Darlene9, Thank you for your trust and for giving us the opportunity to welcome you again to the Royal Suites Yucatán in beautiful Riviera Maya. We are delighted to know that you were once more impressed by the kindness and attentive service you received during your stay from Lucy and Antonio, we will also make sure to send your...

4,178 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3744)
Viewed
Pool/Beach Area (720)
Viewed
Hotel & Grounds (582)
Viewed
View from Room (68)
Viewed
Room/Suite (728)
Viewed
Dining (283)
Viewed
Family/Play Areas (39)
Viewed
Bathroom (52)
Viewed
Business Centre/Function Rooms (6)
Viewed
0:48
Videos (2)
Viewed
Other (1264)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (408)
Viewed
Amenities (44)
Viewed
Beach (20)
Viewed
Junior Suite (58)
Viewed
Mayan Suite (90)
Viewed
Pool (39)
Viewed
Dining (28)
Viewed
Suite (75)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (8)
Viewed
Dining (4)
Viewed
Family/Play Areas (2)
Viewed
Other (2)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Akumal
5.6 km away
Secrets Akumal Riviera Maya
9.0 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
37.4 km away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#58 of 214 in Playa del Carmen
5,063 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Grand Palladium Kantenah Resort and Spa
0.2 km away
Grand Palladium White Sand Resort & Spa
9.7 km away
Luxury Bahia Principe Akumal Don Pablo Collection
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Yucatan consists of 130 luxurious rooms located in an exclusive area within the Grand Palladium Resort & Spa in the Mayan Riviera. Guest may enjoy first class facilities that include a private lobby with a bar, exclusive swimming pool with Jacuzzi, unlimited dinner reservations at the theme restaurants, private bar with premium beverages, room service, free Internet connection, bar service to the pool sun beds and an exclusive restaurant. For adults only. ... more   less 

Additional Information about The Royal Suites Yucatan by Palladium

Address: Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 13,494 - ₹ 60,724 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Yucatan by Palladium 4.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Travelocity, Orbitz, Booking.com, Hotwire, Hotels.com, TravelUp, Cancelon, Cheap Tickets, TripOnline SA, HotelsforEveryone, Evoline ltd, getaroom.com, HotelQuickly, HRS and Hotel.de so you can book your The Royal Suites Yucatan by Palladium reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Suites Yucatan By Palladium Hotel Puerto Aventuras
Royal Hotel Puerto Aventuras
The Royal Suites Yucatan By Palladium Akumal, Riviera Maya, Mexico
Hotel Style:
#1 Green Hotel in Akumal
#1 Romantic Hotel in Akumal
#2 Top resorts Hotel in Akumal
#3 On the Beach Hotel in Akumal
#3 Spa Hotel in Akumal
#3 Luxury Hotel in Akumal
#4 Family Hotel in Akumal
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Yucatan by Palladium staff and other travellers.
260 questions
Ask a question

See all questions (260)

Questions? Get answers from The Royal Suites Yucatan by Palladium staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be on the river and have an outdoor shower!”
VeeP104, 22 May 2017 | Read review
“No elevators, so choose accordingly! Most are very private.”
96kelseyb, 22 May 2017 | Read review
“Royal Suits have stunning views of the lagoon. Buildings 69 & 70 are perfectly located next to the pool”
181merediths, 15 May 2017 | Read review
“Building 69 or 71 closest to pool.”
Darlene9, 15 May 2017 | Read review
“Rooms require lots of walking, crossing bridges and climbing stairs.. We were in room 7132 on 3rd floor.”
South_Carolina_Crew, 14 May 2017 | Read review
5 of 5
Bookit.com
US$ 386* /night
View Deal
Expedia.comUS$ 386
TravelocityUS$ 386
Orbitz.comUS$ 386
View all 15 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates