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Secrets Akumal Riviera Maya

Traveller (5755)
360
Panoramas (153)
Room & Suite (851)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. This brand new, adults-only resort offers a truly magical UnlimitedLuxury(R) experience starting with 434 elegant suites, many with stunning ocean views, an expansive infinity pool along with 11 smaller pools, all located nearby the centuries-old Mayan sites of Tulum and Coba. Indulge in 24-hour room service, daily refreshed mini-bar, limitless gourmet dining and top-shelf spirits six à la carte restaurants, one international buffet, a café and a grill, seven bars and lounges, pool and beach wait service, nightly entertainment and more. Spend a night out with the Sip, Savor & See dining experience at nearby sister properties or wind down with a specialty treatment at the exquisite Secrets Spa by Pevonia(R). Enjoy the natural beauty of Akumal - meaning "Place of Turtles" in Mayan - by snorkeling off the coast, visiting nearby underwater rivers, or simply basking on the pristine beach. A whole new world awaits at the all-new Secrets Akumal Riviera Maya. - Idyllic. Striking. Nature.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Hidden Gems
Great View
HOTEL CLASS
5,019Reviews
6,766Photos
1,221Q+A
100Room tips
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Popular mentions
Resort was great! Food was awesome, staff was friendly and drinks were amazing! The mini beer shot is 👏🏼. So fun to go out in the morning to swim with the turtle! The spa and hydro therapy was nice and relaxing! Highly recommend!
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Review collected in partnership with this hotel
Fantastic resort. Beautiful grounds. Rooms were outstanding. Fabulous beach and pool. Great food and top shelf liquor. Staff at the resort always was friendly and attentive. Best all inclusive I’ve ever been to!
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Review collected in partnership with this hotel
This resort is just amazing top to bottom. It’s clean, well organized, well staffed, excellent food, and plenty of drinks ready for your days at the pool or beach. It’s hard to find a complaint about anything here at secrets Akumal. I’ve been to other secrets and they are
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Review collected in partnership with this hotel
This was our first time at a Secret's resort and it did not disappoint! The beauty of Akumal bay is extraordinary and seemed like a hidden oasis. The resort itself is pristine, full of foliage that makes it simply gorgeous and the entire staff are so friendly. The food was
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Great place the staff are wonderfull. Will be back next year for another wonderful experience. Our room was elegant with a great view of the complex. You do need to walk a lot it’s a big place with a lot of amenities.
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Review collected in partnership with this hotel
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All photosTravellerPool & BeachRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
view from premier ocean front room
nice birthday surprise
Gorgeous Sunrise
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Does anyone have an email to the resort to ask a specific question?
I do not have an email but do have the hotel number. Dialing is from the USA. They will speak Spanish but once you start speaking in English, they will too. 011 52 984 875 7600
1 vote
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I agree with the what the others have posted here, but I wanted to add one more thing... you do get an additional breakfast restaurant option in the Seaside Grill, which is a sit-down breakfast vs. a buffet. We liked this a lot because it was a more relaxing way to start the day, and it was closer to our room. We also liked having the beach closer and the use of the Preferred Club room, which always had tasty treats throughout the day. The desk staff was also very helpful in arranging or taking care of things if our concierge was unavailable. We checked in and out of the Preferred Club, too. If money is an issue, that by all means skip the Preferred Club. The resort is fabulous and you'll have a relaxing time!
1 vote
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We just came back from Secrets Akumal, and it was fabulous. We didn't have a swim up, but what I liked about them compared to other properties we've stayed, is that they are very private... like people walking by can't see you - there's quite a thick landscape around the swim up suites. You do share the pool area with like 4 other rooms, but it seemed very well laid out, and semi private (from our view on the 3rd floor!) What we enjoyed the most was being able to get snorkeling gear and just walk out to the beach and go snorkeling. My husband did this a couple times a day and saw all kinds of fish, manta rays, and turtles!
1 vote
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I stayed at a partial ocean view, and it had a great view of the whole resort. It was located in the 4th floor building 9b. Room 9415. The morning breakfast at the Market Café is great. I did have breakfast at the Seaside restaurant as I became good friend of Jaime and I'm also a UVC member. The preferred rooms do have a better view of the ocean and more perks. No preferred pool or beach. But you will feel like a preferred guest at Secrets Akumal. The staff here is top notch.
1 vote
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"Ask for extra pillows if you miss turn down service!"
"The room closest to the water are for "club" members."
"stay on a higher floor (there's only 5 stories per bldg) for better views of resort and ocean."
"Partial ocean view rooms are a bit of an exaggeration. We had one on the third floor and could see the water, but not much of it."
"Top floor is private and has best views!"
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PRICE RANGE
US$ 349 - US$ 827 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
434
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