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Grand Sirenis Mayan Beach Resort & Spa

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Sirenis Mayan Beach Resort & Spa
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2,809 Reviews from our TripAdvisor Community

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Showing 2,341: English reviews
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Swansea County, United Kingdom
Reviewed today NEW

Ernesto our concierge was fantastic. He booked all our evening meals in the various resturants around the site, we only used the buffet twice for evening meals. He phoned us every day to make sure all was good with our room and any minor issues (wash line snapped, electric blind stopped working) was sorted within the hour. One evening we...

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Helpful?
Thank Peter1686
Cary, North Carolina
Reviewed 5 days ago NEW

the resort is beautiful and the employees are wonderful. we are members of the SPT club and get the upgrades. Some of those upgrades were not as well done as they should be. The nightly entertainment has gone down from 2013, everything is lip synced and the shows are not as well attended as before. The beach seams more rocky...

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Thank gary m
Edmonton, Canada
Reviewed 1 week ago

From start to finish, everything about the Grand Sirenis Mayan Beach was amazing, the room, the food and drinks, and especially the service. We arrived on April 9, and when we entered, we realized that we were stuck behind an enormous tour group and were worried we'd be waiting for a very long time. However, the kind front desk staff...

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Helpful?
Thank kylehughes88
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola kylehughes88, Thank you for taking the time to share your comments with us. It is always such a pleasure to know that our guests have enjoyed their stay here with us and that they were able to take advantage of our Mexican paradise. We are delighted that you enjoyed our wide variety of delicious food that is on offer...

Canmore, Alberta
Reviewed 1 week ago

We stayed here as a family of four (Two adults, a six-year-old and one-year-old) in for a week in April 2017. This was our first trip to the Mayan area but not our first all-inclusive. The best thing about this resort is the wide variety of activities and amenities you won't find at most other places, or at least all...

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Helpful?
1Thank mr_toad80
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola mr_toad80, Thank you for taking the time to tell us of your wonderful family break here with us at the Grand Sirenis Riviera Maya Resort & Spa. It is always such a pleasure to know that our guests have been able to take full advantage of the amazing facilties that we have here in our Mexican resort! We are...

Toronto, Canada
Reviewed 1 week ago

My husband and I went here for our honeymoon in January 2017. The resort was lovely, very clean and in great condition. The staff were very friendly and helpful. The food was good, with many restaurants to choose from. The different areas to hang out in and activities made the stay fun every day. Check in was smooth and easy,...

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Helpful?
Thank Tami M
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Tami M, Thank you for taking the time to tell us of your wonderful experience here at the Grand Sirenis Riviera Maya Resort & Spa. It is always a pleasure to know that we have helped guests to have a memorable holiday and even more so to know that you were celebrating such a special occasion! We are delighted...

Harrogate, United Kingdom
Reviewed 1 week ago

Quite apart from the fabulous facilities, ... huge, ( massive ) airy, cool rooms, with working whirlpool baths , more bars, pools, restaurants & relaxing areas, sports & leisure , spa facilities than you could shake a stick at, .. where this hotel resort excels is it's attention to Customer Service. The staff were all without exception, friendly, helpful &...

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1Thank Pamela E
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Pamela E, Thank you for taking the time to tell us of your wonderful stay here at the Grand Sirenis Riviera Maya Resort & Spa. It is always such a pleasure to know that our guests have enjoyed their time spent here in this beautiful part of Mexico. We are delighted that you enjoyed our lovely bedrooms as well...

Reviewed 2 weeks ago

This resort is wonderful and a great place to relax. The spa is excellent and should be used at least once. Make sure to do the hydro therapy so you can experience the various massaging bubbles for your body. Visit the restaurant at the spa, it will provide great pleasure for your mouth. There are various restaurants and a large...

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1Thank Rosalynn L
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Rosalynn L, Thank you for taking the time to pass on your positive feedback regarding your stay here with us at the Grand Sirenis Riviera Maya Resort & Spa. Our hydrotherapy circuit is so relaxing and we are delighted that you enjoyed this treatment as well as the Spa restaurant! We are also pleased that you enjoyed our exclusive...

Reviewed 2 weeks ago via mobile

We travelled with our two children for a one week stay. Our room was in the 22 building. The amenities, namely food, pools , bars, were all above expectation for the price point but the main reason for our 5/5 rating is the outstanding service from the dedicated and very capable staff. Hard working, friendly, and a level of personalized...

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2Thank Bill M
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Bill M, Thank you for taking the time to share your comments with us here at Grand Sirenis. It is always a pleasure to learn that families have been able to spend some quality time together here at our resort! We are so pleased that you found our staff to be hardworking and friendly - it really is our...

Milton Keynes, England, United Kingdom
Reviewed 2 weeks ago

We want to know our fav guys are still at the bar Clemente and Louis hope so can't wait to see the guys again , all the food is excellent good dive location and can't wait to see these guys either . The lazy river is fab so is the entertainment

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Thank Ian S
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola Ian S, Thank you for taking the time to pass on your positive comments about our staff members! We all really appreciate your feedback and I will pass on my congratulations to Clemente and Louis for their excellent service in the bar! We hope to see you again soon! Kind regards, Marco Mendoza Assistant Manager

Ontario, Canada
Reviewed 2 weeks ago via mobile

This was a great resort! 3 family couples all in young 30s and late 20s came to this resort in April. It was the perfect combo or fun and relaxation. Best service I've received on the beach ever, never had to wait for a drink there was always a server! The beach wasn't the best to walk or swim in...

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Thank 085119c
Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hola 085119c, Thank you for taking the time to share your comments here with us at Grand Sirenis. It is always such a delight to learn that our guests have enjoyed their stay here! We are so pleased that you were able to take advantage of our wonderful snorkelling facilities and that you appreciated the wide variety of food that...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 11,312 - ₹ 27,925 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Reservation Options:
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Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#9 Top resorts Hotel in Akumal
#11 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 19 if you can get it. But I'm sure they are all great”
Peter1686, 22 May 2017 | Read review
“Check out your room first before jumping in to upgrade. All the rooms are HUGE & pretty much the same standard .”
pamelae_11, 9 May 2017 | Read review
“The pools are great and try to get the views facing the Ocean. Its quite peaceful.”
rosalynnl435, 6 May 2017 | Read review
“Le Mirage Jr. Suite was nice and roomy”
SusanBr12, 4 May 2017 | Read review
“Only Mayan Beach side has ocean view rooms, but have stayed in both sides of the resort and been happy with pool or garden views.”
HPCanadian, 27 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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