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Grand Sirenis Mayan Beach Resort & Spa

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2,728 Reviews from our TripAdvisor Community

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Showing 2,276: English reviews
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Lagrange, Ohio, United States
Reviewed 2 days ago NEW

Wonderful service, friendly staff and something to do for everyone. Beautiful facility and so big but doesnt feel crowded at all. So much to do on the resort grounds from the lazy river to the 10 million dollar spa

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Helpful?
Thank Jason M
Ontario, Canada
Reviewed 3 days ago NEW

Visited the first week of February 2017. Booked through Transat, mirage junior suite. This included 1 hr of wifi each of us, robe and slippers, bottle of tequila and a safe in the room. This was the biggest all-inclusive we’ve visited but found the walking around to everywhere ok. If you stayed at a hotter time of the year the...

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1Thank Horrice123
Whitby, Canada
Reviewed 4 days ago NEW

what a great hotel.lots of things to do for all ages.great food . great reasterants a great pools. a lazy river. the grounds were beautiful and well taken care of. they had a coffee shop were we went every night after dinner. it was very cosy and romantic. the beach was great for snorkaling and walks . not a long...

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1Thank scott m
Reviewed 4 days ago NEWvia mobile

Enjoyed our time. Beach shoes should be worned as lots of coral. Red flag 6 days water never really calm so helps to be a good swimmer. People great! A la carte restaurants not that great. They need to figure out a place where u can get some real food between 4 and 6 pm. Otherwise service very good. Loved...

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1Thank Monica M
Reviewed 4 days ago NEW

Our room was great. Be sure to ask for a king bed, as I think they default to giving you double beds. When we asked, they had no king junior suites available so we got a free upgrade. The resort itself is beautiful. The facilities and location are both superlative. Really loved seeing all the wildlife up close, especially Coati...

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1Thank Alex A
Toronto, Canada
Reviewed 1 week ago

We are looking forward to our return already. Our son and his wife were celebrating their 2nd wedding anniversary in January. We decided to return to the Grand Sirenis Riviera Maya for their special occasion. We can't thank Gabby(our concierge)enough for her personal service throughout our stay. The staff at your resort go above and beyond to ensure that your...

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Helpful?
Thank 169Patti
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi 169Patti, First of all, thank you so much for choosing Grand Sirenis Resort & Spa to celebrate such a special occasion and taking the time to share your review with the TripAdvisor community. I am flattered to know you became part of our family, and it is very rewarding to know that the efforts and dedication from all of...

Austin, Texas
Reviewed 1 week ago

The rooms at this resort are very large and 5 star for sure. Outstanding view of the ocean. Staff are very friendly and helpful. Many specialty restaurants. Most were excellent quality food. Very nice beach area. Many families which created a nice atmosphere.Concierge service very good as well. It does take about 1 hour and 15 minutes from the airport...

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Helpful?
Thank sam194444
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi sam194444, I would first of all like to thank you for taking some of your valuable time to share with us and the rest of the T.A community your thoughts about your previous experience at Grand Sirenis Riviera Maya. Nothing puts a bigger smile in our face than to know that you experienced a beautiful and unforgettable time in...

Saskatchewan
Reviewed 1 week ago

We stayed at the Grand Sirenis Mayan Beach. We were a group of 12, 2 families of 5 and my parents. This is a fantastic resort either for a family or a couple. Our room was huge and plenty of room for our family of 5. Great service, food and drinks. Grounds are well kept, very clean property and wonderful...

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3Thank Vacationgirl1978
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Vacationgirl1978, Thank you very much for your wonderful comments regarding your recent stay at Grand Sirenis Resort & Spa and for taking the time to post your review on Trip Advisor. It is always a pleasure knowing that you had an unforgettable time while enjoying your room, our stunning beach and all of our entertainment activities and shows, as...

Cornwall, Canada
Reviewed 1 week ago

Stayed here from Feb 3-10 with our 3 children. Overall we had a great time and we found the resort to be good value for what we spent on this trip. It is located about 75 minutes from the airport but it's all highway driving so no big deal. The are 3 large pools one of which is the "quiet"...

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2Thank Marty959
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Marty959, It is a real pleasure for us to read about your experiences at Grand Sirenis Riviera Maya Resort & Spa; thank you very much for taking your time and share this note with future guests. I find very rewarding to read how much you appreciate the quality of our services, as well as the beauty of our grounds,...

Martensville, Canada
Reviewed 1 week ago

We returned to the Grand Sirenis for the 6th time and all was great once again. Special thanks to Oscar, our concierge, Marcelino Baak Che who is a server in the main buffet and to Doris and Cecilia at the spa for the excellent service. I would recommend this resort to anyone, there is a lot to do should you...

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Helpful?
Thank Ronni55
Grandrivieramaya, Assistant Manager at Grand Sirenis Mayan Beach Resort & Spa, responded to this review

Hi Ronni55, Thank you very much for your review, I am so happy to read about your wonderful experiences at Grand Sirenis Resort & Spa. It is always a pleasure knowing that you choose to be part of our family, even more knowing that time after time, the efforts and dedication of our staff made such a positive impact on...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities

Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 14,288 - ₹ 33,539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#11 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Mayan Beach Resort & Spa staff and other travellers.
52 questions
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Questions? Get answers from Grand Sirenis Mayan Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is quiet, no passing people or carts.”
 of 5 bubbles Horrice123, 20 Feb 2017 | Read review
“Ask for a King bed - they default to 2x double beds”
 of 5 bubbles , 19 Feb 2017 | Read review
“3rd floor ocean view furthest from the pools”
 of 5 bubbles Ronni55, 12 Feb 2017 | Read review
“Higher floors have less noise from the carts driving by.”
 of 5 bubbles benmary2017, 12 Feb 2017 | Read review
“Try and avoid the pool view, Jungle or garden view would be much better.”
 of 5 bubbles JeffB1313, 2 Feb 2017 | Read review
5 of 5