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    Grand Sirenis Riviera Maya Resort & Spa

    Carretera Federal Cancun-Tulum, Km. 256.3 | Zona Costera, Akumal 77780, Mexico
    011 52 984 875 1700
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    28/1/2018 29/1/2018
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    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$ 297/night.

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    US$ 264
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    Traveller (15431)
    Pool & Beach (3971)
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    Overview
    • Excellent50%
    • Very good31%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “lazy river” (2,621 reviews)
    “mayan beach” (378 reviews)
    “health bar” (249 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (14,992)
    There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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    941 - 945 of 12,226 reviews

    Reviewed 1 May 2017

    Well where do I start. This is NOT a 4 star hotel and 3 at best but here are the pro's and cons *Pro's Nice Pools and Beach *Con's -Their buffet food is awful unless you ask for something to be made fresh. I did...More

    4  Thank sicktraveller2017
    Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 4 May 2017

    Hola Sicktraveller2017! Thank you for choosing the Grand Sirenis Riviera Maya Resort & Spa for your last vacation and for taking the time to give us your feedback. We regret you did not enjoy your vacation with us and that we were not able to...More

    Reviewed 1 May 2017

    Been members of the resort for many years and has always been my favorite place to stay. The staff are always friendly and they treat us like family. Every time I go back i always enjoy my time. Special appreciation goes to Elam and Ever...More

    Thank Devon L
    Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 4 May 2017

    Hola Devon L! Thank you very much for taking the time to post your great experience in Grand Sirenis Riviera Maya. Such positive feedback is the reason why all of our staff work so hard to provide an excellent service to all of our guests....More

    Reviewed 1 May 2017 via mobile

    We arrived home early hours Wednesday and it's safe to say the holiday blues are well and truly kicking in. From the moment we arrived we were greeted by friendly faces and each individual happily ensured every part of our holiday was made perfect. However...More

    1  Thank jessicahustler
    Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 4 May 2017

    Hola Jessicahustler! First of all, thank you for sharing your wonderful experience with us and with the future customers. We are pleased to hear you enjoyed the kind service provided by our staff and your expectations were meet. On behalf of all the staff here...More

    Reviewed 1 May 2017 via mobile

    I've just returned from 11 nights stay here and people need to ignore all the negative things said on here. There was no pressure for us to joking any time share, and if you are organised enough to book the restaurants, you will get in...More

    3  Thank laurapeaks5
    Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 4 May 2017

    Hola Laurapeaks5! Thank you for taking a moment to share your great experience. We really appreciate your kind words and we are pleased to know that you were satisfied and that we met your expectations. We are glad to hear that you were able to...More

    Reviewed 1 May 2017

    We travelled to The Grand Sirenis through Thomson for 14 nights over the school Easter holidays as it worked out far more reasonable than when we priced for a week in Europe during the summer holidays. We were a group of 13 consisting of 8...More

    6  Thank Zoe R
    Response from Grandrivieramaya, ASSISTANT MANAGER at Grand Sirenis Riviera Maya Resort & SpaResponded 4 May 2017

    Hola Zoe R, Thank you for taking the time to tell us of your wonderful holiday here with us at the Grand Sirenis Riviera Maya Resort & Spa. It is always such a pleasure to learn that our guests have enjoyed their stay with us...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 185 - US$ 391 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Akumal
    • #9 Romantic Hotel in Akumal
    • #9 Top resorts Hotel in Akumal
    • #11 On the Beach Hotel in Akumal
    • #11 Luxury Hotel in Akumal
    • #11 Spa Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 948
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, getaroom.com, Priceline, Hotwire, Evoline ltd, HotelsforEveryone, Cancelon and HotelQuickly so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Sirenis Riviera Maya Hotel And Spa ,
    • Grand Sirenis Riviera Maya Hotel Akumal ,
    • Grand Sirenis Riviera Maya Akumal ,
    • Grand Sirenis Mayan Beach ,
    • Grand Sirenis Mexico ,
    • Gran Sirenis ,
    • Sirenis Riviera Maya ,
    • Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
    Add Photo Photos
    Traveller (15431)
    Pool & Beach (3971)
    Room & Suite (1702)
    Dining (1050)
    Hotel & Grounds (8822)
    Bathroom (213)
    Family and Play Areas (172)
    Business Centre & Event Rooms (44)
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    Ask a question
    Questions & Answers
    panettie
    19 January 2018|
    Answer
    Response from Jody B | Reviewed this property |
    There were works going on around Pool 3 while we were there, nothing actually in the pool though.
    0
    Votes
    Milli D
    19 January 2018|
    AnswerShow all 2 answers
    Response from Claire H | Reviewed this property |
    Only 3 visits per week but you can pay for the French a la carte. Everything was open when we went in mid September, which is not peak season.
    0
    Votes
    Lisa W
    19 January 2018|
    AnswerShow all 2 answers
    Response from Sophie L | Reviewed this property |
    I had a transfer booked as part of holiday. Driver & guide on coach made it fun
    0
    Votes
    Room Tips
    "better on a top floor to avoid echoy noise"
    Read review
    "Upon check-in, review your requirements and requests and obtain written confirmation."
    Read review
    "Some rooms are a long way from the pools but in the trees (which we enjoyed.) Some may wish to be closer."
    Read review
    "try to get an updated room."
    Read review
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