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Grand Sirenis Riviera Maya Resort & Spa

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Traveller (16148)
Pool & Beach (4069)
Room & Suite (1991)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,576 reviews)
“mayan beach”(346 reviews)
“health bar”(255 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (15,510)
There are newer reviews for Grand Sirenis Riviera Maya Resort & Spa
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12,676 results
Traveller rating
5,954
4,031
1,701
568
422
Traveller type
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LanguageEnglish
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5,954
4,031
1,701
568
422
Show reviews that mention
All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the walla la carte restaurantsfishfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetjuice barspider monkeys
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21 - 25 of 12,676 reviews
Reviewed 6 days ago

Really enjoyed our stay with Grand Sirenis, plenty to do and a great atmosphere provided by the entertainment team who have a great sense of humour and fun. The contrast between the activity pool, relaxing pool, lazy river and the beach kept the holiday fresh...More

6  Thank Mark F
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello Mark F, Thank you for reviewing your stay at Grand Sirenis Riviera Maya. We are very happy to know that you enjoyed the activities variety, great atmosphere, pools, the staff kindness and the À la Carte Restaurants. We hope you'll choose Grand Sirenis Riviera...More

Reviewed 1 week ago

We choose this resort as it has shuttle service and was suppose to run approx. every 15 minutes. BULLCRAP more like every 45 minutes. We were even put on priority shuttle due to walking disability didn't matter. Didn't help however that Transat booked us in...More

6  Thank Laureen S
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello Laureen S. Thank you for your comments regarding your recent stay at the Grand Sirenis Riviera Maya. I am very disappointed to learn that we did not meet your expectations at 100% and would like to take this opportunity to apologize for any inconveniences...More

Reviewed 1 week ago

We just got back from our 2nd trip to the Grand Sirenis, and once again, we were nothing but happy with everything. Prior to our trip we had heard that one of the pools was under renovation (The one closest to the ocean) that being...More

7  Thank jrbork74
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello jrbork74, Thank you for taking the time to share your comments regarding your recent stay at Grand Sirenis Riviera Maya. We are glad you liked the accommodations, pools, amenities, the À la Carte Restaurants, the variety of food in the buffet, theme nights, the...More

A TripAdvisor Member
29
Reviewed 1 week ago via mobile

I couldn’t give enough credit to this hotel and the staff. I actually went in Feb 2017 however forgot to write a review, and as I was on trip advisor I had to as this place deserves the credit. Amazing staff, amazing rooms with plenty...More

8  Thank A TripAdvisor Member
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello. Thank you for the positive feedback on your recent stay at Grand Sirenis Riviera Maya. We are proud that you enjoyed the service provided by the our staff members, the accommodations, the variety in restaurants, buffet, our grounds, the entertainment activities, the lazy river,...More

Reviewed 1 week ago via mobile

I couldn’t give this resort/holiday any less than 5 stars. After checking the trip advisor daily and seeing various comments, and also being very concerned about the pool closure at time of booking, we were pleasantly surprised!! Cannot believe what other reviewers were moaning about...More

23  Thank Ellegoodall
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 5 days ago

Hello Ellegoodall. Thank you so such for your wonderful comments regarding your stay at the Grand Sirenis Riviera Maya. We are much honored you enjoyed our pools, bars, the activities to do, the À la Carte Restaurants, buffets, night shows, the Spa and the facilities....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 163 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 163 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#13 Spa Hotel in Akumal
#15 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (16148)
Pool & Beach (4069)
Room & Suite (1991)
Dining (1071)
Amenities (270)
Family and Play Areas (178)
Business Centre & Event Rooms (48)
Questions & Answers
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denbydean47
25 May 2018|
AnswerShow all 4 answers
Response from cougarr66 | Reviewed this property |
forgot something! when dave says main ones, he is referring to the main buffets for any meals.
0
Votes
shgigi
25 May 2018|
Answer
Response from Dave L |
hi there, we have just been, free wifi in suits yes aswell as free safe, i think thats with all tui room as we didnt upgrade. spa usage you pay for, for that kid of stuff its around £12 for 2 people. hope that helps
1
Vote
Room Tips
"email the hotel before and ask for a room away from the entertainement and high up in the refurbished bit..."
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"Find a different location"
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"Upgrade rooms are worth paying for but cheaper if you upgrade before travelling"
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"Superior rooms due to being updated. Ground floor rooms can be a little noisy at high traffic times from..."
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