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Grand Sirenis Riviera Maya Resort & Spa

15,142 reviews
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Traveller (15670)
Pool & Beach (4010)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,652 reviews)
“mayan beach”(381 reviews)
“health bar”(253 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (15,142)Write a Review
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12,356 results
Traveller rating
5,821
3,948
1,657
541
389
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5,821
3,948
1,657
541
389
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All reviewslazy rivermayan beachhealth barice cream parlourel ranchohole in the wallfisha la carte restaurantsfrosted glassthe lion kingtime sharewater circuitquiet poolbeach barmain buffetjuice barspider monkeys
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1,951 - 1,955 of 12,356 reviews
Reviewed 14 November 2016

Three of my friends and I stayed for a week in August. We had an issue with room situations but before the day was over everything was settled and we were happy! Upon arrival we decided to check out the lower lobby bar and was...More

2  Thank Kimberly M
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 20 November 2016

Hi Kimberly M, I would first of all like to thank you for taking some of your valuable time to share with us and the rest of the TripAdvisor community your thoughts about your recent stay at Grand Sirenis Riviera Maya. I am glad all...More

Reviewed 13 November 2016 via mobile

Friends of ours were married here this past week and a group of about 60 of us joined in the fun. The ceremony was beautiful and the staff did a better job of keep random guests from getting close than I've experienced at other resorts...More

1  Thank G0HabsG0
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 20 November 2016

Hi G0HabsG0, Thank you for taking a moment of your time for sharing your observations about your recent vacation at the Grand Sirenis Riviera Maya Resort & Spa, I enjoyed reading your feedback and am happy you had a great time in our property. It...More

Reviewed 13 November 2016

second time visiting this hotel, love it here!! so relaxing and staff are great too, we love the lazy river and also the pool party! lots to do during the day and entertainment in the evening! can't wait to go back :)More

Thank kempton497
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 20 November 2016

Hi kempton497, In the name of all Grand Sirenis Riviera Maya, receive our most sincere appreciation for your loyalty to our chain. Receiving words like yours, is always the best inspiration for our work. I am glad you enjoyed our entertainment activities and of course...More

Reviewed 13 November 2016

All around good vacation resort for the money. Accommodate special requests for seniors regarding location of rooms. Employees are super friendly & accommodating. Good food at buffets and restaurants. Good shows & great entertainment staff for games - bingo, archery & shooting fun & good...More

3  Thank Sunshine757
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 20 November 2016

Hi Sunshine757, I am grateful for your previous review, it is really important for us to receive positive feedback as yours, and I am glad to know that we exceeded your expectations during your recent stay at Grand Sirenis Riviera Maya. It is very rewarding...More

Reviewed 13 November 2016 via mobile

Just got back from 13 nights and found this a great hotel. Yes there is room for improvement, yes there are more luxurious 5* hotels in the area, but you will pay a lot more for these. You get what you pay for. Room We...More

10  Thank Trxibobs
Response from Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded 20 November 2016

Hi Trxibobs, Many thanks for sharing your experiences with future travelers and for posting such wonderful comments regarding your recent stay at our Grand Sirenis Riviera Maya Resort & Spa. I enjoyed reading your feedback and am happy you had a great vacation at our...More

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13893903913923932472
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 181 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 181 - US$ 377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Romantic Hotel in Akumal
#10 Luxury Hotel in Akumal
#11 Spa Hotel in Akumal
#11 On the Beach Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (15670)
Pool & Beach (4010)
Room & Suite (1943)
Dining (1057)
Amenities (270)
Family and Play Areas (175)
Business Centre & Event Rooms (45)
Questions & Answers
Ask a question
Mommaneedsavacation
24 February 2018|
Answer
Response from cougarr66 | Reviewed this property |
i do not believe that side of resort has the updated rooms. bldgs. 10-18 have been renovated. that bldg.(29) is nicely located as my sister's family's room was there when we were there last week.
0
Votes
smmwilliams90
23 February 2018|
Answer
Response from cougarr66 | Reviewed this property |
no you do not!! just beer.
0
Votes
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1234561202
Room Tips
"ground floor rooms are quiet noise with loud guest talking in the asle late at night"
Read review
"Get the new rooms"
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"all the refurbished rooms are lovely"
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"High rooms with a jungle view are best if you want to see wildlife - monkeys, toucans etc."
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