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Grand Sirenis Riviera Maya Resort & Spa

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Traveller (16479)
Pool & Beach (4111)
Room & Suite (2006)
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“lazy river”(2,631 reviews)
“mayan beach”(352 reviews)
“ice cream parlour”(228 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (15,744)
Filter reviews
12,873 results
Traveller rating
6,028
4,088
1,730
587
440
Traveller type
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LanguageEnglish
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6,028
4,088
1,730
587
440
Show reviews that mention
All reviewslazy rivermayan beachice cream parlourhealth barel ranchohole in the walla la carte restaurantsfishquiet poolmain buffetfrosted glassthe lion kingtime shareentertainment teamthemed nightsjacuzzi bathwater circuit
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1 - 5 of 12,873 reviews
Reviewed today via mobile

This was our first time in Mexico, we travelled with tui and stayed 7 nights. Upon arriving we were in awe of the grand enterance and the cleanliness. Check in was about 10 minutes... you have to pay the local environment tax in advance for...More

Thank Tammy M
Reviewed today via mobile

We stayed here from the 29th of June to the 10th of July and booked through Tui and flew from London Gatwick. When we arrived after such a long flight, we were greeted with welcome drinks and a lovely staff member who took all our...More

Thank Bradley W
Reviewed today

My partner & I recently stayed at the Grand Serenis for 10 days from 29th June. On arrival we we're checked in by lovely welcoming staff members & promptly escorted to our room with a very helpful bell boy pointing out to us the key...More

1  Thank liam w
Response from Grandmayanbeach, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded today

Hello liam w. We would like to thank you for your comments about the Grand Sirenis Riviera Maya. We are glad that you liked the Bell Boy´s service, the accommodations, the wildlife, the Japanese Restaurant, the beach BBQ, pools, the lazy river, the Sky bar,...More

Reviewed today via mobile

I am currently staying at the Sirenis after visiting a couple of years ago I knew I would have a fantastic time and so far it is lovely. The rooms have been refurbished and are beautiful, the weather is good and the food is great...More

3  Thank Jess_GSD_pup
Response from Grandmayanbeach, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded today

Hello Jess_GSD_pup. Thank you for your comments about your recent stay at the Grand Sirenis Riviera Maya. We pleasant to know that you are enjoying the accommodations, the food at the buffet, pools, Spa, the service and amiability of our staff members, especially by Concierge...More

Reviewed yesterday via mobile

So a 14 night holiday with friends, and children 8,16,18 - having worried about the trip advisor reviews - I can see why people are having a moan. This is not 5* by a long way and maybe an low 4* I know the hotel...More

3  Thank Bramley9
Response from Grandmayanbeach, Assistant Manager at Grand Sirenis Riviera Maya Resort & SpaResponded today

Hello Bramley9. Thank you for choosing to stay at Grand Sirenis Riviera Maya. We are glad that you liked the wildlife, our grounds, the accommodations, pools, the lazy river, food, the Japanese Restaurant, the Sky bar, amenities, the aquatic life and the staff kindness. Thank...More

View more reviews
About
Description
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to ...More its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Parking
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Bar/Lounge
Breakfast included
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (16479)
Pool & Beach (4111)
Room & Suite (2006)
Dining (1107)
Amenities (270)
Family and Play Areas (180)
Business Centre & Event Rooms (48)
Questions & Answers
Ask a question
CraigMul96
15 July 2018|
AnswerShow all 2 answers
Response from Dr_Waugh | Reviewed this property |
When you get there they will offer you a deal to see what the timeshare arrangement is. I didn’t do it as I wasn’t interested so can’t offer more insight. I think the food is good, there is better of course but in relation... More
1
Vote
Chris S
15 July 2018|
AnswerShow all 4 answers
Response from BLDRCO | Reviewed this property |
Yes there were hairdryers.
0
Votes
Room Tips
"Become a member if you want a near 5 star experience"
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"higher floor request is possible for best viewing"
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"Higher floors are quieter"
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"Choose superior junior suite, its worth it"
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