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12/9/2017 13/9/2017
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    Grand Sirenis Riviera Maya Resort & Spa

    Carretera Federal Cancun-Tulum, Km. 256.3 | Zona Costera, Akumal 77780, Mexico
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    12/9/2017 13/9/2017
    Traveller (11603)
    Pool & Beach (2910)
    Room & Suite (1289)
    Ocean Riviera Paradise
    1,819 reviews
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    Overview
    • Excellent52%
    • Very good31%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand sirenis” (2,568 reviews)
    “lazy river” (1,927 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Ocean Riviera Paradise
    1,819 reviews
    #77 of 209 hotels in Playa del Carmen
     
    Grand Palladium Kantenah Resort and Spa
    5,520 reviews
    #7 of 23 hotels in Akumal
     
    Catalonia Riviera Maya
    8,736 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,099 reviews
    #31 of 209 hotels in Playa del Carmen
     
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    Rooms
    12 Sep13 Sep
    |
    1 room, 2 adults, 0 children
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    50
    Reviews (11,415)
    Traveller rating
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    1 - 5 of 9,281 reviews

    Reviewed yesterday

    our check in was extremely quick, we weren't asked if we would like to pay for a room upgrade. i've read that a lot of others were. we were only in the room a few minutes when our door went, it was the concierge who...More

    6  Thank geri1Glasgow
    Reviewed 2 days ago via mobile

    I could not rate this hotel anymore, it was amazing! There was so much to do, and felt so included by all the hotel staff and the entertainment team during the day and night. The amount of hours all the workers put in to making...More

    3  Thank Emma D
    Reviewed 2 days ago

    1st time in Mexico, arrived at Mexico airport, total chaos. Got to the Grand Sirenis and we decided to upgrade our room, we paid £200.00 and it was worth it, room amazing. We were right next to the main pool area, our original room was...More

    2  Thank Sue T
    Reviewed 3 days ago via mobile

    Enjoyable holiday but expected more from hotel.Previously we stayed at the Royalton which was amazing so disappointed with this hotel on comparing. Not 5 star and was fed up with VIP and staff trying to get you to sign up for what I can call...More

    3  Thank sharon j
    Reviewed 3 days ago via mobile

    The bar staff at Mezcal Quino and Clemente mentioned in comments below are truly outstanding. Never a dull moment with them and they honestly made my holiday. The facilities are great and you're never tied down on what to do. Alcohol choice and food choice...More

    Thank Kev3678
    Ocean Riviera Paradise
    1,819 reviews
    #77 of 209 hotels in Playa del Carmen
     
    Grand Palladium Kantenah Resort and Spa
    5,520 reviews
    #7 of 23 hotels in Akumal
     
    Catalonia Riviera Maya
    8,736 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,099 reviews
    #31 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$ 168 - US$ 513 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Family Hotel in Akumal
    • #10 Romantic Hotel in Akumal
    • #11 Spa Hotel in Akumal
    • #11 Top resorts Hotel in Akumal
    • #11 On the Beach Hotel in Akumal
    • #12 Luxury Hotel in Akumal
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 948
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, TravelUp, HotelsforEveryone, Cancelon, getaroom.com and Evoline ltd so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Grand Sirenis Riviera Maya Hotel And Spa ,
    • Grand Sirenis Riviera Maya Hotel Akumal ,
    • Grand Sirenis Riviera Maya Akumal ,
    • Grand Sirenis Mayan Beach ,
    • Grand Sirenis Mexico ,
    • Gran Sirenis ,
    • Sirenis Riviera Maya ,
    • Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
    Add Photo Photos
    Traveller (11603)
    Pool & Beach (2910)
    Room & Suite (1289)
    Dining (858)
    Hotel & Grounds (6768)
    Bathroom (154)
    Family and Play Areas (128)
    Business Centre & Event Rooms (38)
    Nearby
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    1.27 km away
     
    Grand Palladium White Sand Resort & Spa
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    The Royal Suites Yucatan by Palladium
    2,200 reviews
    1.26 km away
     
    Grand Palladium Kantenah Resort and Spa
    5,520 reviews
    1.47 km away
     
    Nearby Restaurants
    Taverna Akumal
    324 reviews
    3.96 km away
    Rauxa Restaurant & Show
    174 reviews
    6.68 km away
    Turtle Bay Bakery & Cafe
    1,590 reviews
    3.96 km away
    Royal Grill
    82 reviews
    6.51 km away
    Nearby Attractions
    Akumal Beach
    10,870 reviews
    4.07 km away
    Cenote Santa Cruz
    544 reviews
    4.16 km away
    Xpu-ha Beach
    695 reviews
    6.11 km away
    Akumal Monkey Sanctuary and Rescued Animals
    303 reviews
    4.30 km away
    Ask a question
    Questions & Answers
    Paddy O
    18 July 2017|
    Answer Show all 6 answers
    Response from sophburton | Reviewed this property |
    Wi-Fi is £40 for two weeks and the safe was £50 roughly.
    2
    Votes
    lucetilstone
    Hi everyone, I've booked my holiday with First Choice and have seen a lot of recommendations to upgrade to a superior suite. We are a couple staying for 14 nights, we definitely want to use the safe for the entire duration and have one device connected to wifi so we are able to contact family etc once a day. Can anyone confirm how much the safe and wifi is for the entire 14 nights? Also, how much are room upgrades? I have tried to look on my booking with First Choice but cannot see an option to upgrade, I may have to ring them to do this but wanted to see if there was any further information I could do with knowing beforehand. I did stay at this hotel almost exactly 2 years ago, standard rooms were great then and I felt no need to upgrade, but having said that, a lot can change in 2 years and from reading some reviews regarding rooms, it appears that they may not be as comfortable as they were during my last stay. Has anyone else recently stayed in a standard room that has not yet been renovated? What did you think of it? I know there is no guarantee of what room we will be situated but it's always nice to be aware of options! Thank you in advance.
    17 July 2017|
    Answer Show all 4 answers
    Response from Dave W | Reviewed this property |
    We came here last year so we also know what the rooms were like quite outdated and there has been a few recent reviews complaining about the "old" rooms so when we went this time end of May when we were asked if we wanted to... More
    0
    Votes
    Room Tips
    "Our room was 1023 and a short walk to main reception/pool and buffet restaurant"
    Read review
    "If you upgrade your room, the rooms furthest away have monkeys in the trees etc."
    Read review
    "If you can upgrade to a newer room do it - the beds in the older rooms are terrible, and there is also a bit..."
    Read review
    "we were on the bottom floor, LLEK, and didnt experience any noise from buggys etc!"
    Read review
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