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Grand Sirenis Riviera Maya Resort & Spa

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Grand Sirenis Riviera Maya Resort & Spa
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10,848 Reviews from our TripAdvisor Community

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Showing 8,787: English reviews
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Ottawa, Canada
Reviewed yesterday NEW

The price was better than what we have paid before, it is not a five star but this place is a very well managed resort. Clean. Eco conscious (greatly appreciated thank you). Staff are amazing, polite, there whenever you need but never in your face, always helpful and they all seem SO happy which makes travellers happy too. It is...

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Helpful?
Thank greenfun1
Derby, United Kingdom
Reviewed yesterday NEWvia mobile

Amazing stay , this hotel has everything . We loved it so much we are going again in June can't wait . The food is amazing our room was lovely . The staff couldn't do enough to help and it was lovely to be waited on, we didn't have to move if we didn't want to . The hotel had...

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3Thank lisawL8243TM
Reviewed yesterday NEWvia mobile

Well where do I start on this one. Good points first then, the hotel is in a good location with all sorts of wildlife roaming around which is quite good to see. It has its own private beach which is very spacious- people still seem to get down there in the early hours of the morning to put towels on...

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3Thank Graham S
Plymouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

We visited the Grand Sirenis Resort march 2017 for a family wedding in a large group. We traveled with our 9 month old baby, and coming from the UK it is a very long way to travel with such a small child. When we arrived our room didn't have a cot but had an extra bed, we told the staff...

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3Thank amypreece90
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi amypreece90, Many thanks for sharing your experiences with future travelers and for posting such wonderful comments regarding your recent stay at Grand Sirenis Riviera Maya Resort & Spa. I enjoyed reading your feedback and am happy you had a great vacation at our property, especially enjoying the cleanliness and comfort of your room; the large variety of meals at...

Napanee, Canada
Reviewed 2 days ago NEWvia mobile

Stayed at the Grand Sirenis Feb 28 - Mar 7 with my husband & a group of friends. Overall this resort is excellent. I do not have high standards, as long as the food is good & rooms are clean, I'm happy. If you are high maintenance this may not be the top of the line for a 5 star,...

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1Thank Whennie78
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Whennie78, Many thanks for having taken the time to share your experiences with us and the TripAdvisor community about your recent holidays at Grand Sirenis Riviera Maya Resort & Spa. I appreciate your feedback and am glad you had the chance to enjoy so much our services and facilities, including your room, our wonderful spa, gym, and all of...

Halifax, Canada
Reviewed 2 days ago NEW

This was our first trip to Mexico. No expectations, but after having read many reviews and doing some research, we were anticipating a wonderful holiday at a 5-star resort. Check-in was very disorganized - we were booked into the Riviera Maya side, but were dropped off at the Mayan Beach lobby, which was not a problem, but then we (not...

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1Thank LovesToExplore1982
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi LovesToExplore1982, Thank you for having chosen our resort for your recent vacation and for taking the time to share your review with us and the TripAdvisor community. It is very pleasant to know that you had a great time in our resort enjoying the cleanliness of your room and the wide gastronomic offer we have at the different bars...

canada
Reviewed 2 days ago NEW

We enjoyed a great week at this resort in March. We agree with most of the other reviews that the resort's service, cleanliness and overall friendliness is spot on. The only negative in my book was that the beach is rocky and is not as extensive as say in Cuba. Be sure to take water shoes. The food is nice,...

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3Thank majumdar
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi majumdar, First of all I would like to thank you for taking some of your valuable time to share with us and the rest of the TripAdvisor community your thoughts about your recent stay at Grand Sirenis Riviera Maya. It is very rewarding to read this kind of reviews, even more knowing how much you enjoyed our wide gastronomic...

Reviewed 2 days ago NEW

I'm a little late writing my review, we returned from here 3 weeks ago, staying the first 2 weeks of February. At first the place seems a little daunting due to the size of it but you soon figure your way round on the first day and things aren't as far as you first think. We are a couple with...

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3Thank AndyT1976
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi AndyT1976, Thank you very much for your lovely comments about your recent holidays at Grand Sirenis Riviera Maya Resort & Spa. I am flattered to know you had such a pleasant stay at our property enjoying the cleanliness and all the amenities of your room, our beautiful beach, pools, and the large variety of our meals in all the...

Burlington, Canada
Reviewed 2 days ago NEW

I just returned last week from the Grand Sirenis, I went with my 2 teenage daughters and we all loved the hotel and had a great time. For those who like detail: Beach- Absolutely beautiful and I think probably the top reason for me to return. True it is not your typical long stretch of beach past many other other...

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1Thank klaur2017
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi klaur2017, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and am happy you had a great vacation at Grand Sirenis Riviera Maya. Nothing puts a bigger smile in our face than to know that you experienced a beautiful and unforgettable time in our resort. This is the reason why I am delighted to...

Milton Keynes, United Kingdom
Reviewed 2 days ago NEW

Jus returned feom The Grand Serenis where we had an excellent Holiday the hotela location is excellent very enviromentally freindly with lots of wild life roaming the grounds we upgraded to a superior garden view room where ocassionally you could see spider monkeys swinging through the trees the food in the buffet restaurants was very good with plenty of choice...

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2Thank Terry B
Grandrivieramaya, Assistant Manager at Grand Sirenis Riviera Maya Resort & Spa, responded to this review

Hi Terry B, Thank you for taking the time to write your feedback regarding your recent stay at Grand Sirenis Riviera Maya. It is always a pleasure to read about the wonderful experiences our guests have during their holidays with us, just like you did enjoying our wide selection of meals and drinks, our beautiful grounds and the excellent job...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Sirenis Riviera Maya Resort & Spa 5* is an astonishing complex, situated on the Mayan Riviera, just 20 miles from Playa del Carmen, and 1 hour from the airport at Cancun. Is in a class of its own due to its spectacular design. It brings to mind the ancient Mayan buildings; but at the same time, a moder, minimalist style which blends perfectly with the luxurious natural vegetation in the gardens. ... more   less 

Additional Information about Grand Sirenis Riviera Maya Resort & Spa

Address: Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 12,426 - ₹ 31,391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sirenis Riviera Maya Resort & Spa 5*
Number of rooms: 948
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com and Despegar.com so you can book your Grand Sirenis Riviera Maya Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sirenis Riviera Maya Hotel Akumal
Grand Sirenis Riviera Maya Hotel And Spa
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Mayan Beach
Grand Sirenis Mexico
Gran Sirenis
Sirenis Riviera Maya
Grand Sirenis Riviera Maya Resort & Spa Akumal, Mexico
Hotel Style:
#10 Romantic Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Family Hotel in Akumal
#10 Spa Hotel in Akumal
#11 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Sirenis Riviera Maya Resort & Spa staff and other travellers.
2,571 questions
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Newcastle upon Tyne, United Kingdom
9 months ago

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Questions? Get answers from Grand Sirenis Riviera Maya Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were happy with building 18, 19 looks most renovated but apparently 16 is quite renovated. We had friends in building 21 they were happy”
 of 5 bubbles greenfun1, 21 Mar 2017 | Read review
“some of the facillites not included in the all inclusive package can be expensive i.e. Wifi”
 of 5 bubbles terryb801, 20 Mar 2017 | Read review
“Higher floor rooms are quieter as the shuttle/buggies can be a little noisy as they move around on the lower level.”
 of 5 bubbles Thomps58, 19 Mar 2017 | Read review
“Rooms on the second and third floor in Building 18, 19 and 28 will give you a beautiful ocean view with an awesome sunrise.”
 of 5 bubbles 849hilden, 19 Mar 2017 | Read review
“3rd floors are quieter,(there are lifts).”
 of 5 bubbles jaycee891, 19 Mar 2017 | Read review
5 of 5