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Grand Palladium White Sand Resort & Spa

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Traveller (3606)
Pool & Beach (996)
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Overview
  • Excellent57%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ribs”(211 reviews)
“imperial suite”(21 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium White Sand Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,077)
There are newer reviews for Grand Palladium White Sand Resort & Spa
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11 - 15 of 1,746 reviews
Reviewed 2 weeks ago

I went to Mexico with my Husband and 2 kids (4 and almost 7). We checked in earlier than anticipated as we left on an earlier flight. We used a private shuttle booked through the hotel called Destination Services. While they were impossible to get...More

1  Thank snoopy5512
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 weeks ago

Dear snoopy5512, Thank you for choosing Grand Palladium White Sand as host for your family vacation and for taking the time to share with us your incredible review; we truly appreciate your confidence in choosing us to live this amazing family vacation in the Caribbean....More

Reviewed 2 weeks ago

Not only was the resort itself incredible but the staff we had were amazing. Our morning ritual was to enjoy a coffee at the outdoor bar overlooking the beach. There, Kristmark looked after us with a friendly smile, attention to detail by adding a small...More

1  Thank Catharine R
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 weeks ago

Dear Catharine, Thank you for writing this beautiful comment from your heart, we were honored to welcome you in our Hotel TRS Yucatán and we appreciate your kind words to describe our incredible facilities. As you well said, the genuine service offered by our staff...More

Reviewed 2 weeks ago via mobile

Grand Palladium White Sands is a resort for people who like a lot of choice. You can use everything at the Grand Palladium Kantenah and Colonial resorts which make for a lot if choice. When you get there it will seem overwhelmingly huge, but when...More

2  Thank Bill M
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 weeks ago

Dear Bill, Thank you so much for sharing your wonderful feedback regarding your vacation, it was an honor welcoming you in our Grand Palladium White Sand Resort & Spa. All this great team feels grateful and motivated to read your words, it is comforting to...More

Reviewed 2 weeks ago

We went to the Grand Palladium Colonial years ago and stayed in a regular room. While there, I noticed the very cool looking rooms in the White Sands section. So this year, when looking for a place in Riviera Maya, I researched some more. We...More

Thank Joy67117
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 2 weeks ago

Dear Joy67117, It was a real honor welcoming you back for the second time and in this occasion in the beautiful Mayan Suites in our Grand Palladium White Sand Resort & Spa. You did a wonderful choice staying in this gorgeous room and we are...More

Reviewed 3 weeks ago

March 18-25, 2018 We found this resort through an RCI exchange. Because of this, we were put into their Travel Club which came with a concierge service. We also got a free excursion to Tulum. More on excursions below. Weather was good. Cool in mornings...More

3  Thank Maria M
Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & SpaResponded 3 weeks ago

Dear Maria, Thank you for this enriching review, we are happy that you enjoy your stay with us at Grand Palladium White Sand! We trust our readers will appreciate your kind recommendations as much as we appreciate your wonderful remarks, we will be sure to...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Beachfront
Room Service
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 250 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 250 - US$ 486 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Akumal
#7 Spa Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#10 Family Hotel in Akumal
#12 Romantic Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3606)
Pool & Beach (996)
Room & Suite (692)
Dining (462)
Amenities (289)
Family and Play Areas (67)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
DeanG92
18 April 2018|
Answer
Response from annoncapecod |
The resort brings in vendors every night either to the Colonial or White Sand lobby. If you want more shopping you can use the local colectivo system or a taxi to go to Playa del Carmen or Akumal.
-1
Votes
bevandchrise2309
17 April 2018|
AnswerShow all 3 answers
Response from annoncapecod |
The hotel is very large (4 resorts) with lots to do. If you want to leave the resort you'll want to Catch a colectivo or taxi to nearby attractions
0
Votes
Room Tips
"The family villas overlook the beautiful lake but will come at a cost."
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"There are 3 resorts, The White Sands is probably the quietest."
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"Ask for room close to pool or beach...cut down on walking"
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"White Sands is a quiet part of the larger Grand Palladium resort"
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