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Grand Palladium White Sand Resort & Spa

TravelocityUS$ 318
View Deal
#9 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 374*
US$ 318*
US$ 374*
US$ 318*
US$ 374*
US$ 318*
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Grand Palladium White Sand Resort & Spa
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2,695 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium White Sand Resort & Spa
See the most recent reviews
Reviewed 2 weeks ago via mobile

I absolutely loved every bit of this resort. There were a TON of options for food and pools and I still can't get over how incredibly nice and hard working the staff is. At all hours the workers were constantly running (literally at times) to ensure the resort was clean and the guests were happy. I can't say enough positive...

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Helpful?
1Thank Kristinam32488
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Kristinam32488, Thank you for the delightful comments regarding your recent stay. Our staff is the basis of what makes Grand Palladium White Sand special, it’s wonderful to know that their genuine dedication was so obvious during your stay, and we could not be happier to know that their efforts are well appreciated. Once again, we are grateful for your...

Reviewed 2 weeks ago via mobile

My wife and I were guests at this resort, 4/23 through 4/29. Upon registration our accommodations were not ready, we were early, but we were offered other accommodations not to our liking.After conversations with desk staff and management they expedited the preparation of our junior suite in a timely manner! The resort is quite large and sprawling, so a lot...

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Helpful?
Thank James S
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear James S, Thank you very much for sharing your review; we are delighted to read that you have enjoyed your stay at the Grand Palladium White Sand and were content with the overall provided services. We feel very pleased to read that you used all the facilities and were satisfied with the food and services in the different restaurants,...

Reviewed 3 weeks ago via mobile

Granted, my last two trips have been to El Dorado Maroma and Grand Velas...both gave incredible service and they are well known for it. This place was chosen by a friend for its affordability. And after being there, the phrase "you get what you pay for" rings true here. The service was horrible. We stood in line to check in,...

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Helpful?
3Thank Sharon A
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Sharon A, Thank you for your feedback regarding your stay at our Grand Palladium White Sand Resort & Spa. We are working on a daily basis to exceed our guest expectations, and always work very hard to improve our product’s quality and our services, so we are very sad to read that food and drinks among other things, were...

Columbus, Ohio
Reviewed 3 weeks ago

We booked through Apple Vacations for our 6 night stay at Grand Palladium resorts in Riviera Maya. Originally we had booked for the White Sands room, but upon arrival we learned that we were upgraded to the Royal Suites. (Turns out our travel agent did this for us because my then boyfriend told her he was going to propose.) So...

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Helpful?
1Thank Ashley C
DtorAdjunto, Gerente at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Ashley C, In the name of the whole staff of Grand Palladium Riviera Maya we thank you for taking your valuable time sharing your vacational experience on Trip Advisor. Having this kind of feedback helps us to focus on what is important to our costumers and points us where to keep improving to reach our goal of exceed every...

Reviewed 3 weeks ago

very helpful and friendly Staff with very good food. Ericka was very friendly and couldn't help us enough. We were there 7 days and went back multiple times. Very clean and well set up with things from multiple types of sports

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Helpful?
Thank George A
DtorAdjunto, Gerente at Grand Palladium White Sand Resort & Spa, responded to this review

Dear George A, Thank you very much for your kind comments about the Sports Bar. We are delighted to know that you loved this facility, the food and the service of our employees and that it kept you coming back during your whole stay. We will let Ericka know about your congratulations, because this is a great reward for her...

Novi, MI
Reviewed 3 weeks ago via mobile

Enjoyed a week of relaxation. White sands section of Grand Palladium is centrally located in the resort. We had a lovely king room with jacuzzi tub. Excellent housekeeping service each day. Short walk to the buffet and some restaurants. Convenient tram service to other lobbies for different restaurants. Best food found at the Italian restaurant and the Japanese steak house....

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Helpful?
2Thank Julie07
DtorAdjunto, Gerente at Grand Palladium White Sand Resort & Spa, responded to this review

Dearest Julie07, Thank you very much for sharing your positive feedback on Trip Advisor. This helps us to know what is important for our guests, so we can improve our services every day. We are happy to know that you found the housekeeping service excellent, and that you enjoyed our drinks, spa service and some of our thematic restaurants as...

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

Went to White Sands with some friends for 5 days. First time to Palladium for all of us. Very beautiful property and very large. Basically 4 resorts within one, with various types of accommodations. Stayed in a Junior Suite. Very comfortable for a couple. The dining options are huge, from Buffets, to Sit Down Restaurants. Some restaurants you will need...

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Helpful?
3Thank Pittsburghparents
DtorAdjunto, Gerente at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Pittsbourghparents,, Thank you so much for your review. We truly appreciate you taking the time to describe your full experience on our property. You are so kind on highlighting your appreciations about our dress code, as we try to set up the best atmosphere to provide our guests the finest dining experience. We feel gratified after reading your kind...

Reviewed 4 weeks ago via mobile

Great time , yes resort is large but you need to walk after eating all this awesome food. Beach side Punta Em is best lunch side spot. Bring your yeti , fill up on pepsi light , beer , or assorted frozen fruity beverage for less trips to the bar . Fire show and white party guys are awesome. Hammocks...

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Helpful?
2Thank triciarn1
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear triciarn1, We are pleased to hear your wonderful feedback regarding your vacation. We want all of our guests to feel well attended during their stay at our beautiful Grand Palladium Riviera, so we are thrilled to know you enjoyed your experience in every sense. We value your kind recommendations for future travelers, so they don’t miss what you consider...

Reviewed 4 weeks ago

Awesome attention and service provided by these two gentlemen. Spent a week at the White Sands and always found our way to the Sports Bar. Francisco, Marcos, and the rest of the staff at the Sports Bar are truly great people, offering suggestions and input on visitng local sites including Telum and the cenotes. Francisco was courteous and professional. Already...

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Helpful?
3Thank Geoffrey H
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear Geoffrey H, Thank you for the wonderful comments regarding your recent stay at Grand Palladium White Sand. The dedication not only of the sports bar staff but of all the employees, is rewarded when they make possible that guests like you have an amazing holiday experience. Thank you for highlighting your appreciation for the attentions received by Francisco and...

Vancouver, Canada
Reviewed 4 weeks ago

Recently we satyed 2 nights at Whitesands for a Sikh Wedding @ Grand Palladium Mexico. What an amazing event. They had flown in.a Sikh Priest from Canada and an Indiian Chef from Dominican Republic. This resort is fantastic to host your Sikh Destination Wedding

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Helpful?
3Thank freedomandleela
Rosa R, Director de Relaciones con Clientes at Grand Palladium White Sand Resort & Spa, responded to this review

Dear freedomandleela, We appreciate your comment and feel very happy that you could enjoy this wonderful event at our Grand Palladium White Sand in beautiful Riviera Maya, we want to thank you for taking the time to share your experiense for future brides looking for their perfect Sikh Wedding destination. We will transmit your comments to our Palladium Weddings department,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Room Service
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium White Sand Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium White Sand are invited to use the facilities provided by the adjoining Grand Palladium Colonial Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa (excluding the Royal Suite facilities). ... more   less 

Additional Information about Grand Palladium White Sand Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 18,792 - ₹ 83,852 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium White Sand Resort & Spa 4*
Number of rooms: 264
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, BookIt.com, Booking.com, Palladium Hotel Group, Hotwire, Hotels.com, HotelsforEveryone, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA and Hotel.de so you can book your Grand Palladium White Sand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium White Sand Resort And Spa
Grand Palladium White Sand Hotel Akumal
Palladium White Sands
Grand Palladium White Sands Resort
Grand Palladium White Sand Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Akumal
#6 Top resorts Hotel in Akumal
#8 Spa Hotel in Akumal
#8 On the Beach Hotel in Akumal
#9 Luxury Hotel in Akumal
#13 Romantic Hotel in Akumal
#13 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium White Sand Resort & Spa staff and other travellers.
222 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a couple or family that will only use the room for sleep and showers don't upgrade.. not needed.”
xstyles4ux, 7 May 2017 | Read review
“Building 56, close to everything”
Nenkosi, 7 May 2017 | Read review
“There are no 'ocean view' fooms, but close to a pool or beach are nice”
Pittsburghparents, 27 Apr 2017 | Read review
“Villas near beach are convenient but a long way from main lobby and restaurants”
jimk819, 14 Apr 2017 | Read review
“Ground floor will give you good views of the animals around 5pm. They have lots of birds too, we enjoyed seeing them each night.”
Lad1974, 8 Apr 2017 | Read review
5 of 5
Travelocity
US$ 318* /night
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PalladiumUS$ 318
HotelsForEveryoneUS$ 374
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Prices are for 1 room, 2 adults
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