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Grand Bahia Principe Coba

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#11 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Coba
Grand Bahia Principe Coba
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12,647 Reviews from our TripAdvisor Community

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Showing 9,017: English reviews
Reviewed 30 March 2013 via mobile

My wife and I stayed at the Coba resort in November. Now we are headed back in June.. We check in June 23rd not even six months later... I hope we get the service we received in November.. I know we will, I love this place.. Coba is away from the high school partying that goes on in cancun, it...

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Helpful?
2Thank heatguy82
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear heatguy82, As always it is a pleasure to read your comments about your time here in Grand Bahia Principe Coba, we are very happy to hear that you have already planning to visit us again, Victor will be very content to know that you still remember his service. Looking forward to see you in June! Sincerely, Ilse Saldaña Public...

Guelph Ontario
Reviewed 29 March 2013

I stayed at the Bahia Principe Coba the week of March 6 -13th, 2013 with my two teenagers. From the moment of arrival to departure, everything was excellent. We were greeted by Sidharta at reception/checkin with a warm and friendly "Welcome Home" which is given to returning Bahia guests having stayed at any other Bahia's world wide. Did not feel...

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5Thank Harry3
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Harry3, We are very happy that you and your daughter's have an excellent time here in the Grand Bahia Principe Coba during your visit to the Riviera Maya. We are pleased to know that from your very start you enjoyed the kindness and esprit of service of all our team members, Sidharta, Felix, Nadia, Jose and Rene will be...

St. Albert, Canada
Reviewed 29 March 2013

Our vacation was from March 19-26. From the very first, we were greeted with kindness and patience. After reading numerous reviews on rooms, it was strongly advised to NOT get rooms near the highway. We called 2 weeks before and emailed a few days before we were to arrive asking for a room near the quiet pool, we were given...

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2Thank Mickelsns
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Mickelsns, Thank you very much for choosing Grand Bahia Principe Coba for your recent visit to the Mexican Caribbean, we are very content to read that from your arrival you were pleased with the prompt service from the members of our great team, Eduardo will be happy to know that you enjoyed his services and that you have a...

Castlegar, Canada
Reviewed 29 March 2013

We had a wonderful time and the staff was amazing! Beautiful place, pools, beaches, people and the food was awesome. We barely got in at Spring Break anywhere on the Cancun side, booking in the beginning months of the year, so resorts fill up quickly. Great holiday with our 2 girls - this was our one and only trip to...

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Helpful?
Thank slefurg
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear slefurg, We feel very honor that you chose Grand Bahia Principe Coba for your first family vacation here in the Mexican Caribbean. We are delight to read that you have a wonderful time with us, it is always a pleasure to know that we were able to provide our guest an unforgettable holidays as that is one of our...

Nelson, British Columbia, Canada
Reviewed 29 March 2013

I am not difficult to please and although our issue was resolved on day three of our holiday, I will never book at a Grand Bahai Principe resort anywhere in the world, based on the treatment we received at both the Gran Bahai Principe Coba and Akumel by front desk staff and site managers. Please note, we were not on...

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6Thank Kendall M
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Mrs. Kendall, For Gran Bahia Principe Coba all comments or suggestions are very important, as they are an excellent tool to improve and reinforce the quality of our services, we feel very disapointment that we did not approch your expectations. We have already discuss the points you mentioned during your stay and now through this community, we have already...

saskatoon
Reviewed 28 March 2013

SIGH.......Wish I was still there!!!! It was a WONDERFUL family trip! I celebrated my Birthday here four years in a row!!!! We stayed in the most AMAZING part of the resort with a BEAUTIFUL view from third floor!!!! Relaxing time for all us was in the Premier Lobby. Great entertaintment and some of our favorite staff were here. The staff...

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8Thank hitman98
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Helena&Brett, Read your beautiful words make us feel very proud of all the members of our working team, we are very honor that your birthday as become your annual visit to our Resort, but particularly we are very happy that Grand Bahia Principe as become your home away from home. All members of our family work are well known...

Bolingbrook, Illinois, United States
Reviewed 28 March 2013

Great vacation property. Spent 6 days 5 nights at Coba. There is so much to do. We did excursions as well as enjoyed the pools and beach. The staff is very friendly and willing to help with anything. I would recommend booking restaurants in advance. They seem to fill up fast. I would also book excursions in advance as the...

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2Thank Susan C
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Susan C, Thank you very much for taking part of your time to posting your pictures and comments from you recent stay in the Riviera Maya, for all the staff members of Grand Bahia Principe Coba the most important goal, is the total satisfaction of our guest, we are very proud of our team work to know that with...

Philadelphia, Pennsylvania
Reviewed 28 March 2013

Our stay at Bahia Coba was 1 star to say the least. The worst customer service I have ever experienced, worsted room service ever you can have in chip hotel for 20$ per day. Maid cleaning your room at 4-5 pm one day they forget to clean room, I told front desk and they said that can send somebody to...

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6Thank natalliya
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear natalliya, Thank you very much for taking the time to write your comments about your stay at the Grand Bahia Principe Coba. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We are sorry that we could not fulfill your expectations even though since your arrival and during your stay our...

Brandon, Canada
Reviewed 28 March 2013

We just returned from yet another great stay at Bahia Principe Coba. What a beautiful place and the staff are amazing, this was our 4th stay and we cant wait to get back... We emailed ahead before going, had our a la carte's pre-booked, had a mattress topper and a great building. We arrived in the room to fresh fruit...

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1Thank WntrTravller
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Wntrtraveler, We are very happy to read that your holidays with us here in the Grand Bahia Principe Coba, once again were a great experience, your feedback is an excellent source of motivation of all the members of our team, we would like to thank this opportunity for sincerely thank you for choosing our Resort of a 4Th time...

Toronto, Ontario, Canada
Reviewed 27 March 2013

I just got back from Mayan Riviera and stayed at the Bahia Principe Coba. Before I went I read all the reviews and I will tell you that there is no way any of the positive ones are real. Food: Let me tell you that the food is only open from 7am (very late breakfast) 12:30 for lunch (I believe...

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1Thank Eva L
RRPPCOBA, Public Relations at Grand Bahia Principe Coba, responded to this review

Dear Eva L, First of all I would like to thank you for your feedback regarding your recent stay at our hotel. All comments and observations are more than welcome, they help us as a learning tool to keep working to improve the quality of our services as we are always strive in the excellence. I would like to share...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
  • Casino and Gambling
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 7 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Coba

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 10,732 - ₹ 28,374 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Reservation Options:
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Akumal, Riviera Maya, Mexico
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#9 Top resorts Hotel in Akumal
#9 Spa Hotel in Akumal
#9 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Coba staff and other travellers.
2,340 questions
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Questions? Get answers from Grand Bahia Principe Coba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We preferred a room farther away from the pool to avoid pool noise.”
 of 5 bubbles Cangolf, 21 Feb 2017 | Read review
“After reading reviews on here we requested the top floor room as not to hear people above us walking around.”
 of 5 bubbles nicolesciabica, 19 Feb 2017 | Read review
“Probably right in the middle of the resort would be best”
 of 5 bubbles wrldtvler, 17 Feb 2017 | Read review
“Depending on where you want your room, you can request by email a couple of weeks before going, We got exactly what we requested.”
 of 5 bubbles K9188VGjuliel, 15 Feb 2017 | Read review
“Go on the third floor if you can to avoid the noise”
 of 5 bubbles YYCguy91, 13 Feb 2017 | Read review
5 of 5