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Grand Bahia Principe Coba

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
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Value
Certificate of Excellence
Facilities and services: 2 lake-style pools, 3 Jacuzzis, large sun terrace and gardens with sun umbrellas and loungers, pool and beach towel service, BAHIA SPA (additional charge). Sports facilities: gym, 5 tennis courts, basketball court, bicycles, motorized sports (additional charge), water activity centre, entertainment amphitheater. WiFi access in the lobby (1h per day free of charge), buffet restaurant, 4 a la carte restaurants, 8 bars, 2 snack bars. Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Balcony or terrace, air conditioning, ceiling fan, telephone, radio alarm clock, flat screen satellite TV, mini-bar, coffee-making facilities, safe (additional charge), ironing set, terrace, Wifi. Family Junior Suites and Master Family Suites, the perfect choice for families, including: All the facilities and services of a Junior Suite; bathrobes and slippers for all the family for use during your stay, children's bath kit, welcome basket with sweets, mini-bar with juices, shakes, milk and soft drinks for children, two fully independent connecting rooms (Master Family Suites), Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Spa
Meeting Rooms
Tennis Court
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room Service
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Casino and Gambling
Public Wifi
Dry Cleaning
Golf Course
Conference Facilities
Babysitting
Adult pool
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Family Resort
Business
HOTEL CLASS
Hotel links
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Special Offer:YOUR BEST CHRISTMAS GIFT
Location
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Getting there
Cozumel Airport46 km
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Nearby attractions
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Reviews & more
15,058Reviews
16,876Photos
3,885Q+A
100Room tips
Traveller rating
  • 8,222
  • 4,263
  • 1,588
  • 561
  • 426
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Front desk staff are less friendly than you would expect from a resort or any hospitality establishment. There always seem to be a long wait at the front desk during the day, whether you are checking in, checking out, currency exchange or just have a simple question. Food quality
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Where do I start? The food is horrible! We lived off ice cream and french fries. The alcohol was super watered down. Our room had these little BUGS EVERYWHERE! I feel like they dont take pride in there resort. Paint splatters and drips everywhere, broken light and other fixtures.
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Response from OnlineReputationCob, Online Reputation at Grand Bahia Principe Coba
Responded yesterday
Dear Guest, First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. Accept our sincere apologies that we have not met your expectations. As every person is different and has different tastes, we understand that you may not have enjoyed the food, the room and the services we offer; however, our staff always tries to give the best possible experience. Some of the problems described are totally under our standards and we have already taken corrective actions in order to reinforce the areas mentioned. Furthermore we would like to express our appreciation for your concerns and to ask you to accept our sincere apologies. Thank you for targeting the points we can improve. Rest assured we will do our best to enhance the areas mentioned, as we will be constantly striving towards excellence in all our services. We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services. Please do not hesitate to contact us at our email address info.coba@bahia-principe.com for any assistance. Best regards, Antonio Endres Online Reputation Grand Bahia Principe Coba
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I have nothing bad to say about my time at this resort. The staff are amazing, and helpful. The food was tasty and prepared well. The facilities are first class, but the beach is lacking. I stayed at the Coba resort, and it was an 8 minute tram ride to get to the Tulum Resort, wh
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Response from OnlineReputationCob, Online Reputation at Grand Bahia Principe Coba
Responded 2 days ago
Dear Guest, We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. It was an honor for our entire team to provide you with excellent service as our philosophy is focused on our guests’ satisfaction. We are always striving to provide our guests with the highest quality service so that they could stay absolutely content with their vacations at our hotel. With reference to the comments about the beach area, we want to inform you that the beach in Mexico is public and the hotels cannot change the natural aspects as coral, reef, seaweed and rocks, located at the entrance of the beautiful Caribbean Sea and may sometimes molest people during their swimming session. In front of the Gran Bahía Príncipe Riviera Maya complex we have about 1.3km beach area where rocky areas and white sand areas alternate and give the opportunity to everybody to move freely to find the perfect spot to swim and enjoy. We really appreciate that you are taking the time to share us some valuable comments about your stay with us. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Please do not hesitate to contact us at our email address info.coba@bahia-principe.com for any assistance prior to your arrival. Kind Regards from Mexico, Antonio Endres Online Reputation Grand Bahia Principe Coba
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11 family members went to Coba for my 50th birthday. We were there for 7 awesome days. Great staff, Great food. Very clean. The Mexican (Cozumel) and the Brazilian (La Gran Tortuga) were amazing. the resort is so big its 4 resorts attached that you can go to other resorts and its
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Response from OnlineReputationCob, Online Reputation at Grand Bahia Principe Coba
Responded 2 days ago
Dear Guest, First of all, we want to thank you for your comments and positive feedback regarding our hotel and services, it was a pleasure to welcome you and we truly hope our services have been up to your expectations. It is a real pleasure to read your kind words. It is wonderful to know you could enjoy the great food, the great staff and more! This is our motivation to continue exceeding our guests’ expectations. Thank you for mentioning the staff, who made your family holiday memorable and enjoyable. We are always striving to provide our guests with the highest quality service so that they could stay absolutely content with their vacations at our hotel. We hope to receive you again at The Mexican Caribbean and please do not hesitate to contact us at our email address info.coba@bahia-principe.com for any assistance prior to your arrival. Kind Regards, Antonio Endres Online Reputation Grand Bahia Principe Coba
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Nery and Saul was our waiter & waitress. Nery was so sweet she was awesome. Saul never let your wine glass get empty could not ask for better service. Chef Hector, Monteroso & adelioshn. They deserve an award for the best food and presentation. Heaven
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Response from OnlineReputationCob, Online Reputation at Grand Bahia Principe Coba
Responded 2 days ago
Dear Guest: On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Grand Bahia Principe Coba. As a service-oriented company it is a pleasure for us to read your opinion , we appreciate your acknowledgment of our team members. It was a great pleasure to be at your service during your stay at our resort and we are eager to inform you that all the staff mentioned has already received your congratulations. Thank you for sharing your timely observations regarding the better options for some travelers. Be sure that we endeavor to take care of all kind of guests and make them feel comfortable. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Please do not hesitate to contact us at our email address info.coba@bahia-principe.com for any assistance prior to your arrival. Kind Regards, Antonio Endres Online Reputation Grand Bahia Principe Coba
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The Junior Suite Supreme at the Grand Bahia Principe Coba
our room
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I'm wondering which villa's are closest to the beach and if I can request to be placed there?
Hi CathyDespres, Our hotel is set back from the beach however for location requests please send an e-mail to info.coba@bahia-principe. com Have a great day. Clare Helpdesk
0 votes
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Can men wear sandals with ling pants at the a la Carter restaurants? Or do they need closed toed shoes?
Hi Alison S, We require closed toe shoes at the a la carte restaurants. Have a great day. Clare Helpdesk
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Are the kids clubs and buffet restaurants any difference in tulum and coba? I was advised that I can use both side facilities and restaurants. Anyone know any difference between two kids clubs? My little ones only 4 and 5 . Also, are the two buffet restaurants offer the same food every night ? Many thanks
Hi Rhea1111, You can use all the facilities apart from the buffet restaurants in both hotels. The buffets are the same in both hotels. For more information on the kids clubs please send the hotel an e-mail on info.coba@bahia-principe. com Have a great day. Clare Helpdesk
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Are the kids clubs and buffet restaurants any difference in tulum and coba? I was advised that I can use both side facilities and restaurants. Anyone know any difference between two kids clubs? My little ones only 4 and 5 . Also, are the two buffet restaurants offer the same food every night ? Many thanks
Hi Rhea1111, You can use all the facilities apart from the buffet restaurants in both hotels. The buffets are the same in both hotels. For more information on the kids clubs please send the hotel an e-mail on info.coba@bahia-principe. com Have a great day. Clare Helpdesk
0 votes
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Just wondering what kind of drinks they have at the hotel? Name brand mix? Or just the Mexican varieties of rum etc? Thanks!
Hi millsy200, We have brands and local drinks available at our hotel. Have a great day. Clare Helpdesk
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Previous
"All rooms are good. What we saw they were all the same"
"All rooms are fabulous"
"Get a room as close to the beach or the lobby as possible"
"Ground floor"
"We were in villa 17b close to pool and a short walk to lobby and buffet."
Previous
PRICE RANGE
US$ 139 - US$ 372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe coba akumalhotel gran bahia principegrand bahia principe cobabahia principe coba mexicogran bahia cobagran bahia principe resort cobagran bahia principe coba hotelgran principegran bahia principe mexicobahia coba
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
1080
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