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Grand Bahia Principe Tulum

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Traveller (15267)
Pool & Beach (3678)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“don pablo”(962 reviews)
“hacienda section”(209 reviews)
“diamond club”(178 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
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Reviews (13,546)
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4,889
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977
367
239
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3,841 - 3,845 of 8,860 reviews
Reviewed 3 December 2014

Lovely place great friendly staff loved it, food in restaurants were fabulous buffet was great branded drinks behind every bar, would recommend, mini cars to take you wherever you want use of other hotel facilities for a change. iguanas, raccoons etc all running free around...More

2  Thank valerie64_11
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 18 December 2014

Dear Valerie, Thank you for giving us your nice feedback about the time you had at the Bahia Principe Riviera Maya Resort. We are glad to read that you enjoyed the food and the activities. We are proud in creating memories that last a lifetime,...More

Reviewed 3 December 2014

We stayed at the Tulum Hacienda for a week November 2014. The resort is very nice, food is good at the buffets, but was not impressed with the restaurants except for Mikado (Japanese) which was great. We couldn't even get reservations at some restaurants after...More

3  Thank Robin S
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 17 December 2014

Dear Robin, I thank you for your feedback and for choosing us to enjoy your family holiday! Feedback is essential in order to keep improving our standards and services from day to day. We appreciate your effort and your time and it honors us to...More

Reviewed 3 December 2014

Our 3rd time in Mayan Riviera, 1st time at this resort. Spent 7 nights with family. We had pre-arranged transportation through the resort beforehand, and the driver was at the airport to greet us. We were happy on arrival as the resort put us (4...More

1  Thank Phil O
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 17 December 2014

Dear Guest, First of all thank you very much for staying in our Resort and taking the time to write your feedback about your recent stay. The management and staff extend our sincerest apologies for any inconvenience which you may have experienced as a result...More

Reviewed 3 December 2014

The hotel it self is very good. Yes the rooms were a little tired but they were adequately spacious, clean and everything worked in them. I suppose we can all be unlucky and have things go wrong which we had with the phone but I...More

1  Thank Gazzacam
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 17 December 2014

Dear TripAdvisor member, We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your vacation. Thank you very much for taking the time to write your positive impressions. Thank you for the good publicity to family, friends and other...More

Reviewed 3 December 2014

This hotel is paradise. Amazing setting, clean and the staff in the restaurants and entertainment team were exceptional. We spent 10 nights here in October for my 30th birthday. We had various queries during our stay which we felt were dealt with inappropriately and totally...More

Thank Vanessa L
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 17 December 2014

Dear Vanessa, Thank you for taking the time to share your feedback on TripAdvisor of your stay with us. I would like to apologize for the situations described, as a company we greatly value the feedback which we receive from our guests as we constantly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Room Service
Airport Transportation
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Casino and Gambling
Hot Tub
Golf Course
Outdoor pool
Details
Price range
US$ 154 - US$ 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#11 Luxury Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 154 - US$ 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#11 Luxury Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (15267)
Pool & Beach (3678)
Room & Suite (1596)
Dining (1107)
Family and Play Areas (141)
Business Centre & Event Rooms (82)
Amenities (73)
Questions & Answers
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Samantha P
23 June 2018|
Answer
Response from BahiaPrincipe_hotels | Property representative |
Hi Samantha P, Unfortunately to access the LBP Akumal you will need to have a reservation in that hotel or in the LBP Sian Kaan. Otherwise you might be able to buy a day pass upon arrival at the hotel. Have a great... More
1
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Diana D
23 June 2018|
AnswerShow all 4 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Diana D For your information we have no record of confirmed cases that have been reported. Please have no doubt that Bahia Principe Hotels & Resorts works with strict health and safety programs. Have a great day! Kind... More
1
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Amanda A
22 June 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Amanda A, The night club is all inclusive so you won´t need to pay there. Have a lovely day! Kind regards, Barbara Helpdesk
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Room Tips
"Superior rooms were closer to beach than Junior Non-Oceanfront Suites"
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"Quiet, Sunny and Roomy."
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"We stayed in 0924 and it was near everything and was quiet"
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"Sea facing, second or third floor to avoid 'unwelcome' visitors under the door."
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