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Grand Bahia Principe Tulum

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Traveller (15205)
Pool & Beach (3667)
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Overview
  • Excellent58%
  • Very good27%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“don pablo”(953 reviews)
“diamond club”(178 reviews)
“hacienda section”(208 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
Offers from Grand Bahia Principe Tulum
Special Offer: SAMANA, YOUR PARADISE
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Reviews (13,450)
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8,789 results
Traveller rating
4,848
2,369
970
366
236
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4,848
2,369
970
366
236
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All reviewsdon pablodiamond clubhacienda sectiontequila restaurantsnack bara la carte restaurantsthomas cookfishgbp tulumbahia principe tulumtulum ruinsmain buffetdolphin poolbreakfast and lunchshow tablemain poolsmaller pool
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3,831 - 3,835 of 8,789 reviews
Reviewed 16 November 2014

Great Location that contains 3 hotels in one. You can take a ride across if you do not want to walk. You can pick from 9 different international restaurants but you have to book them in advance. Scuba diving is available at the resort. A...More

9  Thank Fafleurette
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 25 November 2014

Dear Guest, Herewith we would like to extend our thanks to your for contacting us this way. We would like to thank you for bringing to our attention the comments about your stay in Grand Bahia Principe Tulum. It is a pleasure for all of...More

Reviewed 16 November 2014

A really great experience couldn't have asked for more 5* all the way, food sensational service best I have ever had from a holiday, will defiantly go back again.there is something for every member of the family and lots of trips to take , I...More

2  Thank Walton57
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 25 November 2014

Dear TripAdvisor member, Thank you kindest for your time and your feedback! We, the team of Grand Bahia Principe Tulum appreciate your feedback and we are honored about you having chosen our beautiful hotel. We wish you all the best for back home, and are...More

Reviewed 16 November 2014

I have been to this wonderful resort in January 2013, and did something I have never done before I went back the following year. On both occasions we flew we went with Thomas Cook airlines on an Airbus A330, it's a long old flight so...More

6  Thank Dave J
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 25 November 2014

Dear Dave, Thank you for your kind comment and for choosing us for your holiday! We are so happy to read that our staff had accomplished our main goal that is great customer service for all our guests. As well to know that the food...More

Reviewed 15 November 2014

We booked this holiday with Thomas Cook. The rep on site was amazing, very helpful. The cleanliness and facilities were great. We only used the beach as we left the pool to the families with young children. Beach was superb, plenty of space, sunbeds and...More

2  Thank Neil B
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 25 November 2014

Dear Neil, With pleasure and appreciation we would like to take this opportunity to thanking you for sharing with us your recent vacation experience. We are thankful for informing us about your stay and we certainly will be looking forward to welcoming you back to...More

Reviewed 15 November 2014

spent from nov 4 to nov 11. it was ok. small problem with tv and kept giving us different answers its not like we spent our trip watching tv but we both like too watch it before going to bed. most staff friendly but had...More

6  Thank caseyTrenton
Response from RRPPTULUM, Public Relations at Grand Bahia Principe TulumResponded 25 November 2014

Dear Casey, Dear Guest, First of all we would like to thank you for choosing Grand Bahia Principe Riviera Maya and sharing your impression with us. On behalf of all the staff, we thank you for letting us know your observations and we sincerely regret...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Beachfront
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room Service
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Concierge
Multilingual Staff
Babysitting
Room Service
Airport Transportation
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Casino and Gambling
Hot Tub
Golf Course
Outdoor pool
Details
Price range
US$ 159 - US$ 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 159 - US$ 338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Akumal
#4 Family Hotel in Akumal
#7 Top resorts Hotel in Akumal
#7 Romantic Hotel in Akumal
#11 Spa Hotel in Akumal
#12 On the Beach Hotel in Akumal
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (15205)
Pool & Beach (3667)
Room & Suite (1593)
Dining (1103)
Family and Play Areas (141)
Business Centre & Event Rooms (82)
Amenities (73)
Questions & Answers
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Paula T
26 May 2018|
AnswerShow all 3 answers
Response from susansh47 | Reviewed this property |
It isn’t really an app it’s just there WiFi x
0
Votes
EssexScotty
26 May 2018|
AnswerShow all 2 answers
Response from RV13b | Reviewed this property |
We went onto Ackumal beach for the dolphin experience it was amazing is based there just off the beach area, i used Dressel divers in Barchelo Maya (nice and local ) which give 20 % off if you pre book and c they also... More
0
Votes
Your-MandS
25 May 2018|
AnswerShow all 2 answers
Response from BahiaPrincipe_hotels | Property representative |
Hi Your-MandS, Yes, you can request a cot once you have made your reservation just by dropping an email to the hotel: info.tulum@bahia-principe. com Kind regards, Barbara Helpdesk
0
Votes
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Room Tips
"It really depends on personal requirements"
Read review
"Middle floor near quiet pool"
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"We loved building 41 for a quiet stay. 3rd floor had a partial view of beach."
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"don't use taxi's, get the local mini bus outside main gate so cheaper"
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