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Grand Bahia Principe Tulum

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#9 of 23 Hotels in Akumal
Certificate of Excellence
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Grand Bahia Principe Tulum
Grand Bahia Principe Tulum
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11,820 Reviews from our TripAdvisor Community

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Showing 7,856: English reviews
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Reviewed yesterday NEW

We spent a week at the Bahia Principe, and went to the Privilege Club beach almost every day. A special thank you goes out to Alexandro, Samuel, Dair, and Teo...and also to Carlos who we met our last day on the beach. These guys work their tails off, were always available, and more importantly made us feel welcome every time...

Thank JC Personal E
Brampton, Canada
Reviewed 2 days ago NEW

This was our first all inclusive one week vacation with our kids. We enjoyed the resort and beach. Starting from airport pick up to drop off entire trip was wonderful and memorable experience at Grand Behiya Principe Tulum. There were certain people who really made difference like Jaime from Best Day Travel, who took care of us while we were...

1Thank pranay2017
Danbury, Connecticut
Reviewed 3 days ago NEW

This resort is huge, has lots of activities for different types of people. We are a couple from Manhattan who enjoys a balance of relaxation and adventure. Pros: great facilities , clean, tons of pools, activities, friendly and helpful staff, nice room with balcony, fun shows and club, good drinks, Cons: food is mediocre (but haven't been to an all...

2Thank BuddhistRecon
St. Joseph Missouri
Reviewed 4 days ago NEW

We checked in on Saturday afternoon. Check in was swift and they carted us to our villa on a golf cart. The resort is huge and requires riding golf carts/trolleys unless you are an avid walker. We enjoy walking so we were able to get around on foot ok but we did use the trolley to go to the market...

Thank Shelly65
Denver, Colorado
Reviewed 4 days ago NEW

My 18 yr old and I venture to GBPTulum last week for a mother daughter trip. We opted for a less expensive resort as she was paying half. In all fairness, my husband and I typically stay at Secrets or Excellence Adults only so take all this with that in mind. Arrival was easy. We took a private shuttle through...

Thank NJZ22
Toronto, Canada
Reviewed 5 days ago NEWvia mobile

We visited Grand bahia Principe Tulum on December 6th for 1 week. This was a much needed trip for our family as my16yr old son had just completed months of Chemotherapy 4 months prior. The transfer to the resort was as expected, just like every other trip we've been on. Check in was simple Our room was also quite like...

Thank mamasimmons
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We appreciate you choosing our resort for your holidays and sharing your impressions. We really appreciate your positive comments about the food, the restaurants, the rooms, the pools and our facilities. We are sincerely sorry that your experience was not as you expected, as all the people are different; however, our staff always tries to offer the best...

Reviewed 6 days ago NEWvia mobile

My family of five and another family of 4 stayed at the Bahia Principe Tulum March 9. Everything was excellent except for the dolphins in captivity in a very small pool with only a depth of 10 ft and no shade for the 5 male dolphins. I took my 3 and 5 year old to show them what it looks...

4Thank Sam L
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest, We are delighted that you have spent your vacation with us and that you enjoyed your visit at our facility. Positive comments always motivate our staff to provide excellent service. Thank you for enjoying your time at our resort and sharing your positive comments about the service, the pools, the buffet and our facility. We are sorry for...

Vancouver, Canada
Reviewed 6 days ago NEW

Just got back after spending 7 days of our spring break at the GBP Tulum. Overall it was an ok experience. Don't think we'll be back tho. The Good: The staff was amazing. They were very friendly and appreciative when tipped (which I saw little of happening) They worked hard and many even tried to teach us a little Spanish....

3Thank Marleyfan61
DireccionhotelComp, Public Relations at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Positive comments always motivate our staff to provide excellent service. We are more than happy to know that you enjoy the rooms, the restaurants and our facilities. We are sincerely sorry...

Reviewed 6 days ago NEW

We have just returned from two weeks at the Bahia Principe Tulum . This was our 2nd vist , and we took 10 new people with us to celebrate my 50th Birthday. What can I say apart from Excellent.....firstly I contacted Alfredo Mass, customer service Manager , and made requests for rooms and informed him of all the Birthday Celebrations...

2Thank Jan H
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We would like to congratulate for your birthday. Thank you for choosing our resort for celebrating this important event in your life. Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day. It was honor for our entire team to be at your service again making your...

Garnet Valley, Pennsylvania
Reviewed 1 week ago NEW

This was our second trip to the resort and although the experience was not a good as our initial visit it was still very good. In 2015 we stayed at the Hacienda and experienced an outstanding level of service. In 2017 the service was still very good but a notch below what we experienced two years ago. The food as...

1Thank 680hankt
DireccionhotelComp, Relaciones Públicas at Grand Bahia Principe Tulum, responded to this review

Dear Guest: We are delighted to receive your feedback and that you have visited us recently. Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day. We are really happy to know that you enjoyed your holidays, the food, the entertainment and our facility; as well as for targeting...

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Bathroom (113)
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Amenities (73)
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Second Pool (33)
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  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (1 h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 

Additional Information about Grand Bahia Principe Tulum

Address: Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 11,060 - ₹ 26,113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe Tulum 3.5*
Number of rooms: 978
Reservation Options:
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Also Known As:
Bahia Principe Tulum
Tulum Bahia Principe
Gran Bahia Tulum
Gran Bahia Principe Tulum Akumal
Gran Bahia Principe Hotel
Gran Bahia Principe Riviera Maya
Gran Principe Tulum
Gran Bahia Principe Mayan Riviera Resort
Gran Bahia Principe Mexico
Grand Bahia Principe Tulum Akumal, Riviera Maya, Mexico
Hotel Style:
#6 Family Hotel in Akumal
#7 Romantic Hotel in Akumal
#7 Top resorts Hotel in Akumal
#8 Spa Hotel in Akumal
#8 On the Beach Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe Tulum staff and other travellers.
1,999 questions
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Questions? Get answers from Grand Bahia Principe Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the top floor, was quiet. Nice to see the pool/beach.”
 of 5 bubbles jcpersonale, 27 Mar 2017 | Read review
“Choose a room close to the beach,”
 of 5 bubbles BuddhistRecon, 25 Mar 2017 | Read review
“High floor - closer to the lobby is better.”
 of 5 bubbles NJZ22, 24 Mar 2017 | Read review
“We were in Bldg 21. It was quiet and had an ocean view from the third floor.”
 of 5 bubbles Marleyfan61, 22 Mar 2017 | Read review
“Building 22 was close to the ocean and pool, also there are 3 storeys and the best views are at the top.”
 of 5 bubbles cassandras487, 21 Mar 2017 | Read review
5 of 5