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6/11/2017 7/11/2017
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    Grand Bahia Principe Tulum

    Carretera Chetumal Benito Juarez, km 250 | Local B, Akumal 77760, Mexico
    +1 855-821-3174
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    6/11/2017 7/11/2017
    Traveller (14073)
    Pool & Beach (3495)
    Room & Suite (1419)
    Grand Bahia Principe Coba
    13,621 reviews
    #11 of 21 hotels in Akumal
     
    Club Paraiso Maya
    9 reviews
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    Azulik
    1,314 reviews
    #18 of 98 hotels in Tulum
     
    Zamas
    589 reviews
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    Overview
    • Excellent58%
    • Very good27%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “don pablo” (920 reviews)
    “hacienda section” (206 reviews)
    “diamond club” (178 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Golf Course
    Laundry Service
    Tennis Court
    Kids Club
    Housekeeping
    Casino
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Grand Bahia Principe Tulum
    Special Offer: FALL OFFERS -55%
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    Grand Bahia Principe Coba
    13,621 reviews
    #11 of 21 hotels in Akumal
     
    Club Paraiso Maya
    9 reviews
    #22 of 26 hotels in Puerto Morelos
     
    Azulik
    1,314 reviews
    #18 of 98 hotels in Tulum
     
    Zamas
    589 reviews
    #21 of 98 hotels in Tulum
     
    Rooms
    6 Nov7 Nov
    |
    1 room, 2 adults, 0 children
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    Reviews (12,672)
    Traveller rating
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    1 - 5 of 8,340 reviews

    Reviewed yesterday

    4 of us travelled bad start to hols plane delayed weather not great for first 2 days but when it did shine it was great .things was great until we went to dom pablo .i didnt think the food was up to much. but to...More

    Thank Arthur B
    Reviewed 2 days ago via mobile

    Good!!! We stayed at the Tulum from the 25 Sep until 11 October , first view of hotel grounds were fab, well looked after and loads of it .. Room : we stayed in 33204 and 33206 which was ground floor , was a bit...More

    3  Thank lorraine2902
    Management response:Responded yesterday

    Dear Guest : On behalf of our team we appreciate you taking time to express your comments about your stay with us. We are more than happy to know that you enjoyed the entertainment, the staff, the services, and our facility. It is our priority...More

    Reviewed 2 days ago

    This was our third visit to Gran Bahia Principe property. We stayed at Coba twice and tried Tulum this time. The property is well manicured and the rooms clean, however this time around we noticed that the hotel is not what is used to be....More

    Thank Michael2942
    Management response:Responded yesterday

    Dear Guest: First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We are happy to know...More

    Reviewed 3 days ago via mobile

    I had the chance to be looked after by Irma Salazar, customer service manager. She went the extra mile to look after me and my family, and that alone makes me think of this as an excellent choice hotel. The professionalism and dedication Irma showed...More

    Thank Alejandro N
    Management response:Responded 2 days ago

    Dear Guest : On behalf of our team we thank you for sharing your vacation experience at our hotel. It is a pleasure to know that you enjoyed your holidays, the staff, the service, the activities, the animation team and our facility. We are very...More

    Reviewed 3 days ago

    Just got back from Bahia Principe Tulum and have to commend the management group and staff for the excellent service. With the leadership of the Public Relations Manager Mr Sidharta Mendosa, the from desk staff are excellent with expedited processing to get guests started on...More

    1  Thank Alcalgary_13
    Management response:Responded 2 days ago

    Dear Guest: First of all I would like to thank you for your feedback regarding your recent stay at our hotel resort. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards. We would like to express our...More

    Grand Bahia Principe Coba
    13,621 reviews
    #11 of 21 hotels in Akumal
     
    Club Paraiso Maya
    9 reviews
    #22 of 26 hotels in Puerto Morelos
     
    Azulik
    1,314 reviews
    #18 of 98 hotels in Tulum
     
    Zamas
    589 reviews
    #21 of 98 hotels in Tulum
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Golf Course
    • Outdoor pool
    Details
    • Price range
    • US$ 165 - US$ 425 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Casino Hotel in Akumal
    • #6 Family Hotel in Akumal
    • #7 Romantic Hotel in Akumal
    • #7 Top resorts Hotel in Akumal
    • #9 Spa Hotel in Akumal
    • #9 On the Beach Hotel in Akumal
    • #10 Luxury Hotel in Akumal
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 978
    • Reservation Options
    • TripAdvisor is proud to partner with KIPPIN S.A Lussemburgo Cadempino Branch, BookIt.com, Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Grand Bahia Principe Tulum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Akumal
    • Also Known As
    • Bahia Principe Tulum ,
    • Tulum Bahia Principe ,
    • Gran Bahia Tulum ,
    • Gran Bahia Principe Tulum Akumal ,
    • Gran Bahia Principe Hotel ,
    • Gran Bahia Principe Riviera Maya ,
    • Gran Principe Tulum ,
    • Gran Bahia Principe Mayan Riviera Resort ,
    • Gran Bahia Principe Mexico ,
    • Grand Bahia Principe Tulum Akumal, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (14073)
    Pool & Beach (3495)
    Room & Suite (1419)
    Dining (1041)
    Hotel & Grounds (8174)
    Family and Play Areas (129)
    Bathroom (118)
    Business Centre & Event Rooms (79)
    Nearby
    Azulik
    1,314 reviews
    207.84 km away
     
    Club Paraiso Maya
    9 reviews
    2.84 km away
     
    Grand Bahia Principe Coba
    13,621 reviews
    1.51 km away
     
    Zamas
    589 reviews
    207.43 km away
     
    Nearby Restaurants
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    .44 km away
    Nearby Attractions
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    126 reviews
    .41 km away
    Museum de la cultura maya
    197 reviews
    1.11 km away
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    1.58 km away
    Ask a question
    Questions & Answers
    Riina M
    16 October 2017|
    AnswerShow all 2 answers
    Response from lorraine2902 | Reviewed this property |
    Medication wise , get eye drops, Imodium, also take some small hand soaps as we found a lot of the time toilets had none.. and also hand sanitizer.. it’s a beautiful place I just hope they have got to the bottom of what... More
    0
    Votes
    kevin p
    13 October 2017|
    AnswerShow all 4 answers
    Response from Esme M | Reviewed this property |
    I have just got home and would advise you try and get moved hotels! My boyfriend ended up hospitalised and I am on my 10th day of being unwell. Holiday ruined xx
    3
    Votes
    Room Tips
    "we was in rooms 3036 near jet2 pool more peacfull"
    Read review
    "Quite room are a bit further from main Lobby as it could get a bit noisy when the entertainment is going on..."
    Read review
    "We stayed near Silver Lobby which was quiet but close to small quieter pool and Mexican restaurant with the..."
    Read review
    "Villa 14 convenient, 3rd floor nice pool and ocean view"
    Read review
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