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Grand Oasis Tulum

Traveller (2798)
Pool & Beach (875)
Room & Suite (429)
Overview
Carret. Chetumal - Pto. Juarez Km 252, Akumal 77776 Mexico See on map
AMENITIES
Wifi
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3.5 Star accommodation
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Reviews (2,630)
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1,370 results
Traveller rating
458
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158
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LanguageEnglish
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458
414
218
122
158
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All reviews calm resort dos lunas smart car piano bar oasis loves white box ocean front maki fish garden view oceanfront room sushi bar infinity pool free snorkeling taco ceviche playa del carmen
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1 - 5 of 1,370 reviews
Reviewed yesterday via mobile

Had such an amazing experience my first time here three years ago but boy how things have drastically changed. Came for our honeymoon and we’ve had so many issues during our stay. We got the Sian Ka’an and it wasn’t worth it at all. After...More

1  Thank Tourist05640637064
Reviewed 3 days ago via mobile

On Thursday November 8th my fiancé and I checked into the grand oasis tulum. We got engaged last week and we’re interested in looking at this hotel for a destination wedding. We told them at check in and he said that we would have to...More

2  Thank Roving53884973282
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 2 days ago

Dear Guest, Thank you so much for the opportunity, your feedback and your time. Please accept our sincere apologies for not making of your special date the best, we feel so ashamed about how things turned out for you during your stay. We appreciate your...More

Reviewed 4 days ago via mobile

This hotel is severely lacking in customer service and honesty. My group booked thru apple vacations for a week of ballroom dance lessons which included our own instructor. When we arrived instead of checking us in as a group. They had one counter agent orienting...More

3  Thank christahu
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 3 days ago

Dear guest, We feel ashamed to read that you had a bad experience during your stay with us, however, we appreciate that you have taken time to share it with us and thus contribute to our feedback process itself that gradually helps us improve the...More

Reviewed 4 days ago

Stayed over Christmas. We chose the place because of the "calm" aspect. Not a huge fan of all-inclusives for a number of reasons, but circumstances conspired to make this our choice. Hotel was backed. Staff overworked. The staff did their best, but the blame in...More

Thank YYZpax
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 3 days ago

Dear Guest, We are happy to see that overall you got to enjoy your days at the resort, we understand your point of view and we will share your feedback with our teammates so we can think together in new ways to improve our services...More

Reviewed 4 days ago

Have just returned from a 10 night stay at The Grand Oasis Tulum and can honestly say I loved every minute of it. This beach front hotel is amazing. I cant understand why people have complained about this hotel. When we arrived we were upgraded...More

Thank DonnaM1981
Response from OasisHotelResorts, Director General at Grand Oasis TulumResponded 4 days ago

Dear Donna, We appreciate the time you have taken to share your experience with us and the fact that you chose us to spend your holidays with us. We are very happy to know that your experience was good; that you enjoyed your room, the...More

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About
Description
A luxurious vacation that is delightfully down to earth: Grand Oasis Tulum is the place to go for a unique experience. This is "The Calm Resort," a haven of tranquility far away from the hustle and bustle of More the city where our guests can discover the wonders that nature has to offer. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Beachfront
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Spa
Free High Speed Internet (WiFi)
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Hotel class
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
US$ 158 - US$ 397 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Akumal, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Hotel class
Hotel Style
Family
,
Top resorts Hotels
,
Romantic
,
On the Beach
Room types
Suites
Number of rooms
114
Price range
US$ 158 - US$ 397 (Based on Average Rates for a Standard Room)
Also Known As
Grand Oasis Tulum Akumal, Riviera Maya, Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Photos
Traveller (2,798)
Pool & Beach (875)
Room & Suite (429)
Dining (409)
Amenities (154)
Family and Play Areas (42)
Business Centre & Event Rooms (4)
Nearby
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Nearby RestaurantsSee all 39 nearby restaurants
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Nearby AttractionsSee all 50 nearby attractions
Akumal Beach
12,460 reviews
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Questions & Answers
Ask a question
Bonita M
14 November 2018|
AnswerShow all 5 answers
Response from OasisHotelResorts | Property representative |
Dear Guest, You can make your reservation accessing directly to our website and now is the perfect time to make it because we will have special promotions this weekend. Here is the link: ow.ly/x7S830kMCq5 You will love the... More
0
Votes
Google Translation
CherylD1510
13 November 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hello Cheryl, There are no near shops but the stores inside the hotel, if you want to go to a supermarket you have to leave the hotel and take a van or a cab because there are a bit far form the resort. But we remaind you... More
0
Votes
Google Translation
ParkinsonJanel
22 October 2018|
AnswerShow all 4 answers
Response from OasisHotelResorts | Property representative |
Hello Janel, We do not heat the pools, however, the weather is very helpful because it is too hot and it warms up a bit the water. Best Regards
0
Votes
Google Translation
Room Tips
"Book the Sian Kaan or the new rooms only!"
YYZpax
5 days ago
Read review
"Choose another hotel"
alu747
3 weeks ago
Read review
"upgrade to at least the second highest level"
jzurcher
16 Sep 2018
Read review
"Stay away!"
AbdullahH982
16 Aug 2018
Read review
Show More 
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