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Grand Palladium Kantenah Resort and Spa

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#6 of 22 Hotels in Akumal
Certificate of Excellence
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Grand Palladium Kantenah Resort and Spa
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5,081 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,818: English reviews
Nailsea
Reviewed 20 August 2010

Spent 2 weeks in June 2010 and loved it! Very well layed out and super food. Beach was rocky in places but no problem to find excellent bathing areas. Superb for walking off the big breakfasts!! Loved the quiet pool area although you have to mind where you are walking if you don't want to tread in copious piles of...

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6Thank AlstravelsNailsea
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you AlstravelsNailsea for taking time to give us your opinion about your experience at Grand Palladium. I am very happy to know thay you enjoyed your stay with us. Best regards, Banesa Mª Burque

Providence, Rhode Island
Reviewed 16 August 2010

We stayed 2 weeks at the Grand Palladium Kantenah Resort. We had two adjoining rooms, on the second floor of Villa 44. Jungle Views. The resort was full, but we had no noise problems. The resort is very attractive. Gigantic Mayan(?) architecture. Staff mostly friendly. LOTS OF WALKING, which is probably a good thing considering there is food and drink...

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3Thank execmd
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Mdexec for your comments about your experience at the Grand Palladium. It's important for us that our guests give us their impressions about the hotel. I would like to apologize for the inconveniences with the TV in your room. We have a Maintenance Department for these situations and they give a solution as soon as possible. I will...

Saskatchewan
Reviewed 15 August 2010

What a fantastic place to spend your vacation. It is so pleasing to the senses you will get instant relaxation the moment you walk into the lobby. I loved all the ponds, fish, wildlife enclosures, jungle, secret and open pools, and all the adjoining resorts. The sea and beach were amazing. The food was FANTASTIC. If you could not find...

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2Thank Qpdoll
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Qpdoll, thank your for your feed back about your experience at our hotel. I am glab to know that you are enjoyed your stay. If there is anything else we can do, please, do not hesitate to contact us directly. Bes regards, acliente.riviera@fiestahotelgroup.com

scotland
Reviewed 14 August 2010

Don`t let my review title put you off!! We had a fantastic two weeks at the hotel. We enjoyed the "jungle" experience at the Kantenah....loved the walkways through the mangroves on our walk to the beach and main lobby of the hotel. Marvelled at the sights and sounds that surrounded us. As I write; my 11 year old son reminds...

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2Thank dryfewater
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear dryfewate, Thank you for taking time to give us your opinion about your holidays. We read your positive and negative comments about the hotel and we would like to say that Dollars rent-a-car is a concession inside the hotel for giving this service to our guest. I will appreciate if you gave me your name, your personal e-mail and...

Liverpool, United Kingdom
Reviewed 14 August 2010

Fantastic complex, great mixture of jungle & beach. Choice of food and drinks was excellent. It was one of the cleanest hotels I've stayed in. A la carte restaurants served excellent food but the only negative was that it was a little too leisurely. Overall a brilliant holiday; my daughter got married and the wedding planners were excellent. Definitely will...

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2Thank Ellemmeff
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank your Ellemmeff for your comments. We are very pleasant to know your opinion about your experience and We are glab to know that you and your family are enjoyed your stay with us. Is you decide to come back with us, pleasie if ther is anything that we can do for your, let me know or send me an...

Stoney Creek
Reviewed 11 August 2010

My husband and I travelled with our 3 teenage boys (14,15,16) and stayed in 2 standard rooms. We have stayed before on the Colonial side so I guess you can tell we like the resort enough to come back! We used USA Transfers and (as usual) everything went perfectly at both ends of the trip. Beach - Maybe the best...

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6Thank play_it_again
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Play-it-again for your comments. I am glad to know that you and your familiy are enjoyed your stay with us. We are continuously working in order to keep our guest expectations high and the comments that we receive from our guests help us to know if we are on the right path. If you decide to visit us...

Redwood City, California
Reviewed 6 August 2010

We traveled with our 3 boys, ages 7, 7 and 4. We did the all-inclusive option and stayed in a Jr. Suite in the Colonial part of the resort complex. The jr. suite had 2 full/queen beds and a full-size sofa bed. It's an eco-resort, totally green, with mangroves, iguanas, crocodiles, flamingos (and mosquitoes at dusk). Looked great on paper...

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8Thank mkoberlein
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Mkoberlein for your comments. I would like to thank you for your positive comments about your family vacation. I really appreciate that you and your family enjoyed your vacations. We are continuously working in order to keep our guest expectations high. If you decide to visit us again and if there is anything that we can do, please...

Reading, UK
Reviewed 24 July 2010

I have recently returned from this fantastic hotel. We travelled with Thomson and stayed for 2 weeks. The resort itself is huge and is made up of 4 hotels. Kantenah, Colonial, White Sands and Riveria. There are also the Royal Suites, although you cannot use these facililties unless you are a Royal Suites guest. The Kantenah and Colonial are situated...

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6Thank Hayley040887
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

We very much appreciate your comments and feedback. We are very glad that you had have a great holidays. We would like to you thank again for all your excellent comments. If there is anything we can do for you, do not hesitate to contact us. acliente@fiestahotelgroup.com Best regards,

South Yorkshire
Reviewed 19 July 2010

Before I start my review on the Kantenah, I’d just like to say a few words about the horrible service we received from Thomson. Arriving at the airport on 01/06/2010, we were put through a frustrating 14 hours in the East Midlands airport not knowing when we would be flying and with no-one from Thomson bothering to show up, and...

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13Thank The7starSnob
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you for your kind remarks regarding your recent stay at the Grand Palladium Kantenah Resort & Spa; We so much appreciate your kind tone; and feel happy that we were able to live up your expectations In short... thank you. For your words, for your trust, and for your time. It was lovely having you here and we are looking forward to...

Jersy boy
Reviewed 12 July 2010

Five of us went on this vacation together and we all had a great time. The staff were friendly, the food was good, the drinks were strong, and the pool and beach were beautiful. I haven't stopped raving about it to all my friends. My only recommendation would be if you want to go to Playa Del Carmen you should...

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6Thank ohboyo
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

We would like to thank you for having considered the Palladium Resorts for your last vacation and we are very happy and proud to hear that you really enjoy our resort. Thank you for your good coments. I hope we can meet again next vacation and If you have any further question or request don`t hesitate to contact us. acliente.riviera@fiestahotelgroup.com...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 15,362 - ₹ 45,470 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Spa Hotel in Akumal
#6 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second and third floors are best.”
 of 5 bubbles travisd833, 20 Jan 2017 | Read review
“section 7-8-9 in colonial”
 of 5 bubbles tracyc640, 17 Jan 2017 | Read review
“If you want something but don't see it... Ask! You can probably get it.”
 of 5 bubbles June61992, 16 Jan 2017 | Read review
“As with any resort, second floor or higher....helps avoid musty smells and unwanted visitors.”
 of 5 bubbles leof522, 12 Jan 2017 | Read review
“Riviera or Whites Sands lake view.”
 of 5 bubbles nrti, 11 Jan 2017 | Read review
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