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Grand Palladium Kantenah Resort and Spa

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#6 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,152 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Kantenah Resort and Spa
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Showing 2,845: English reviews
southampton
Reviewed 5 June 2011

went to the gpk the first two weeks in may and thought it was fab. after going to the grand palladium in jamaica last year we decided the gpk resort. we went with a group of friends and everyone had a great time. this resort is huge and takes a long time to walk around it although there is alot...

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21Thank friznatters
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear friznatters, On behalf of Grand Palladium Resort & Spa, I would like to thank you for taking the time to give us your comments following your stay with us. I appreciate your positive notes about the hotel, and I am very happy to read that you enjoyed the hotel and the facilities. Please, if you decide to visit us...

Mount Pearl, Canada
Reviewed 5 June 2011

My partner and I stayed at the Grand Palladium Kantenah Resort from May 2-9, 2011. Let me start by saying that I will not be using Air Transat again, they now only use the OLD Canjet planes for Newfoundland, which DO NOT have the option to upgrade to Club Class. The flight down sitting next to a 300 pound body...

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10Thank MountPearl_Traveller
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear MountPearl_Traveller; Thank you for your valued feedback and suggestions We appreciate you bringing these issues to our attention, as we are always looking for opportunities to address any areas of improvement and growth opportunities. This information will be passed along to the involved manager for further review.   Regards, Santiago Escañuela Asistente Dirección

Sittingbourne, Kent
Reviewed 3 June 2011

Myself and my other half stayed at the GP Kanetenah for 2 weeks during May and absolutely loved it. We stayed in a standard room which was great even though it was not as luxurious as other rooms on offer - it was clean spacious and had all of the facilities you actually need. We alternated between the quiet pool...

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13Thank Go_Traveller087
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you Go_Traveller087 for taking time and to give us your opinion in Trip Advisor about your holidays in the Grand Palladium. It's a pleasure for us to know that you had have a great experience with us. Please, if you decide to come back, don't hesitate to send us an e-mail. Best regards, Banesa Mª Burque Resident Manager

Pacific Grove, California
Reviewed 1 June 2011

This was our first trip to the Grand Palladium, May 3 to May 11. We've been to Mexico 7 times. In the past we've stayed at non all-inclusive places, but a few years ago I broke down and tried an AI (for my young daughter). We now love all-inclusive resorts, and the GP was the best! We stayed in a...

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16Thank AmaraHappy
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear AmaraHappy, On behalf of the Grand Palladium team, thank you for your good comments. We try every day for improve our work. If you plan to visit us on the future, please do not hesitate to contact us. Regards, Banesa Mª Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

Ayrshire
Reviewed 31 May 2011

We have just arrived home after a 2 week-stay in May 2011 booked with Thomson. We had a flight delay out from Glasgow so the private transfer we’d booked through Thomson (£12 extra each) turned out to be a godsend as we had no drop-offs and arrived at the hotel approximately 40 mins before those who travelled on the coach....

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8Thank Fizzette
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Fizzette, Thank you for taking the time to write your comments on Trip Advisor about your stay with us. It is very gratifying for the Grand Palladium team to know that you enjoyed the hotel. Best Regards, Banesa Mª Burque Resident Manager dtor.colonialkantenah@fiestahotelgroup.com

Spruce Grove
Reviewed 31 May 2011

We travelled to the Grand Palladium Kantenah in May 2011 and would recommend it for families or couples. We loved the resort! It was clean and the staff were friendly and helpful. The resort is huge, but it's easy to get around using the hotel transportation. The evening entertainment by the People of Palladium was very enjoyable. We stayed 8...

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11Thank nadinetschida
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear nadinetschida, I would like to thank you for taking the time to write on Trip Advisor about your experience regarding your recent visit to Grand Palladium Resort & Spa, and also for the good comments about our service and hotel facilities. Your remarks are very much appreciated as they help us to improve both our service and our facilities....

Albany, New York
Reviewed 29 May 2011

I chose this hotel thru reviews on tripadvisor and palladium addicts... and subsequently got a great deal for a week of vacation thru Orbitz.com. Some quick thoughts: 1. Wonderful kids club -- we stayed and played there with our daughter for several days and after watching the staff be wonderful to all of the children under their care... we decided...

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11Thank worldboot
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you worldboot for your good comments about your experience here with us, in the Grand Palladium Resort & Spa. I will pass your comments about our kids club to the Entertaiment Manager and the other people. The comments from our guest, are help for us. Thank you again for your time. Best regards, Banesa Mª Burque Resident Manager

Piedmont, Oklahoma
Reviewed 26 May 2011

We recently returned from a great stay at the Grand Palladium. We stayed in a Mayan Suite (which we highly recommend) on the Kantenah side of the resort. The resort is huge, but not unmanageable. Built amidst the mangroves, the pathways seemingly had wildlife around every corner. The beach is fantastic. The resort itself is set back farther from the...

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5Thank TheWeiks
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear TheWeiks, I wish to thank you very much for your feedback in regards to your experience with us over the recent days. Thank you for bringing your experience to our attention. We hope to have the honor of welcoming you back to Grand Palladium Resort & Spa. Please, don't hesitate to contact with us if you need something. Best...

Baltimore, Maryland
Reviewed 26 May 2011

Went with a large group (60) for our good friends daughter's wedding and also celebrated our 30th wedding date with our son's and girlfriends - life is good. A few of us had paid for Jr. Suites but to keep everyone close together they upgraded the whole gang to Jr. Suites in buildings 49 - 50 - 51 (great location)....

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4Thank MDCook
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Thank you MDCOOK for your feedback on Trip Advisor regarding your recent visit to Grand Palladium Resort & Spa. I was very pleased to read all the positive notes you had for our hotel. We all know that we need to work hard to improve our service and this is possible thanks to the comments from our guest becouse are...

Atlanta, Georgia
Reviewed 26 May 2011

We have been to Cancun 10+ times and This was our 2nd stay at the GP and we wanted to stay on the Kantenah side as we liked that location best from our last stay. We stayed in a standard room and then upgraded to a Mayan Suite after a couple of days just to see if we thought it...

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7Thank plum9195
ColonialKantenah, Gerente at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear plum9195, Thank you for taking time to give us your feedback about your holidays and I would like to offer you my apologies for the inconvenienes that you had have. I would like had have this information during your vacation so we could check everything in the moment. These incidents will be analyzed with my team for improve these...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 14,786 - ₹ 43,350 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#5 On the Beach Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 Spa Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“block 5 was a 5min walk to the restaurant etc lovely and quiet.In the jungle so lots of rooms won't have views but rest makes up for it”
 of 5 bubbles , 18 Feb 2017 | Read review
“East side rooms are more quiet as they are facing away from road. Look at map of grounds to decide which unit you may prefer.”
 of 5 bubbles lovewarmdestinations, 17 Feb 2017 | Read review
“We stayed in the villas. Tip: If you get a ground floor room, make sure it's not next to the maintenance closet room.”
 of 5 bubbles 437feliciab, 16 Feb 2017 | Read review
“Check the resort map and request a room near what matters to you”
 of 5 bubbles FabioB_Toronto, 12 Feb 2017 | Read review
“Building 21 was close to pool, restaurants, and beach”
 of 5 bubbles AdBloke, 8 Feb 2017 | Read review
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