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Grand Palladium Kantenah Resort and Spa

Bookit.comUS$ 257*
View Deal
#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
15/06/2017 16/06/2017
1 room 2 adults 0 children
US$ 409*
US$ 257*
Great Deal
US$ 300*
US$ 300*
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Grand Palladium Kantenah Resort and Spa
Grand Palladium Kantenah Resort and Spa
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5,399 Reviews from our TripAdvisor Community

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Showing 2,951: English reviews
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Barrie, Canada
Reviewed 3 days ago NEW

We visited the Kantenah Resort in April and had a wonderful trip. We took the bus to town shopped for three hours and took the bus back. The cost was $2.00 per person. Had no problem and enjoyed ourselves. The resort offers lots to do and all the restaurants we great!

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Helpful?
Thank Susan W
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Susan, Thank you for coming to our Grand Palladium Kantenah with your family for your holidays at the Riviera Maya. It is fantastic to read that you had a wonderful trip, delighting with our wide variety of restaurants, the endless activities that we offer and that you even adventured to Playa del Carmen for shopping using local transportation and...

Phoenix, Arizona, United States
Reviewed 3 days ago NEWvia mobile

Large sprawling resort. Room was 100 yards from beach and slept to the sound of the ocean. The resort is well kept as is the beach. Had a good time overall. My issues was the food, I would give the food a 3 out if 10. Overall not good food. The Brazil eatery was good, otherwise we didn't find much...

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Helpful?
2Thank Matthew C
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Matthew, On behalf of the Grand Palladium Kantenah Family, we would like to thank you for the time you have spent writing these words, which certainly give us a valuable insight into how you lived your experiences with us and motivates us to continue improving our services. Our main goal is to make our guest’s stay absolutely pleasant, so...

Akron, Ohio
Reviewed 3 days ago NEW

Just returned from yet another fabulous vacation at the Grand Palladium Resort! We were booked from 5-15 to 5-22-17. This was our 2nd trip to the Palladium and it was every bit as spectacular as the first! We are from Akron Ohio and booked through Apple Vacations and the trip was effortless for us! This year we booked on the...

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Helpful?
1Thank mmwilliams2017
West Lafayette, Indiana
Reviewed 3 days ago NEW

My husband, 18 month old girl and I loved this resort. The rooms were very clean and the customer service was excellent. Everyone was very friendly. My daughter enjoyed the children's pool area very much. Specifically all of the animal slides. She especially loved Raggs. We purchased a Raggs doll and it is her favorite now. She is now almost...

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Helpful?
Thank crbriggs5
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Guest, Thank you for this comment and thinking of us after your visit in 2015, this is very kind of you! We would love to welcome you again, and we trust your little girl will love the new changes made to the kids Club and again the kids area by the pool as well as the fantastic fun with...

Southampton
Reviewed 3 days ago NEW

We have just returned from our fourth trip to the Grand Palladium and are delighted to say it was another wonderful trip. We asked for two rooms (with our daughters in their twenties) in the Kantenah area as we find this the quietest and nearest to the nicest part of the beach and we were given what we asked for....

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Helpful?
Thank 660Traveller
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Guest, Thank you for your trust in our beloved Palladium and for sharing your 4th experience of our Hotel Grand Palladium Kantenah. We are very pleased to read that our team at the front desk managed to fulfill your requirements of room, that you notice the effort of our team keeping our grounds well-maintained and the beach that they...

Barrie, Ontario
Reviewed 4 days ago NEW

This was our first time to Mexico on an all-inclusive holiday so I was a bit apprehensive. But I must say, our trip was fantastic. The resort is massive. Since there are 3 resorts all nestled in one location, you can sample the different restaurant options at each of the resorts. Getting around was easy. With these trams that run...

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Helpful?
2Thank John P
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear John, Thank you for trusting Palladium to experience for the first time the all-inclusive services and your first trip to Mexico! We appreciate your recognition of our internal transportation service with trains and golf carts available at lobbies, it is nice to read that the wide variety of restaurants, bars and pools offered, thanks to the free access to...

Wisconsin
Reviewed 5 days ago NEW

This was our first experience staying at an all inclusive with our kids (ages 3 & 6). The resort was recommended by friends who have stayed here repeated times. Yes, it is a hike from the airport (about 1hour, 30 min), but we've been to Tulum before so we knew what to expect. Arrival - they took our bags and...

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Helpful?
Thank Caetano
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear Caetano, Thanks for the wonderful privilege of being your chosen hotel during your first visit to an All-Inclusive Hotel in Mexico, it has been a real honor to receive you in this beautiful paradise of the Riviera Maya during your family vacations. We appreciate your kind highlights about the beautiful beach and kids pool area with water slides, our...

Hartlepool
Reviewed 6 days ago NEWvia mobile

I have not even returned home yet but felt the need to write my review this is the 2nd time at this hotel and 5 star it is Service superb Food fantastic and great variety Complex so clean it is spotless Activities every minute of everyday I will defo return 1 small negative rooms could do with an update but...

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Helpful?
2Thank thai3
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear guest, We appreciate the time of your holidays that you have spent sharing your experience at our Grand Palladium Kantenah, and thank you for your kind recommendation to other Trip Advisor readers to stay with us. It is wonderful to read that you are having a 1st class holidays for the second time, all the team is very happy...

calmar,AB
Reviewed 1 week ago NEW

We booked the Kantenah, for our sons wedding April 30 to May 7 2017. We all got moved to the Colonial because of our sons up grade to a Maya suite. Does not matter it's all the same . This place is amazing, we've stayed at the sister resort in P. Vallarta they are similar, but this place excels. Mexico...

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Helpful?
1Thank downtime
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear guest, Thank you for the privilege of hosting your son’s wedding and for sharing your experience by this media. We are thrilled you could make a weekend out of it with your closest friends and family and were pleased with the food in our restaurants, the special attentions to your daughter in law with our Palladium Dietary Card, our...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 1 week ago NEWvia mobile

We stayed at the kantenah resort, it was on the opposite side of the beach area- I asked when we checked in If they can get us something closer since I'm still recovering from a spinal injury and it's hard for me to walk around as much as anyone else can... but nope! The room was nice. I'm in my...

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Helpful?
2Thank A TripAdvisor Member
Rosa R, Director de Relaciones con Clientes at Grand Palladium Kantenah Resort and Spa, responded to this review

Dear guest, We appreciate your comments and the fact that you took the time to share your impressions. We deeply regret not meeting your expectations regarding our service hours, food quality and attentions from our staff, but we specially feel very sad to read that the detail for your birthday was not of your liking. Thanks for your honesty when...

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15/06/2017 16/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Kantenah Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Kantenah are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Colonial Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Kantenah Resort and Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 14,093 - ₹ 41,632 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Kantenah Resort and Spa 4.5*
Number of rooms: 422
Reservation Options:
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Also Known As:
Kantenah Palladium Grand
Grand Palladium Kantenah Hotel
Palladium Mexico
Palladium Grand Resort
Hotel Grand Palladium Kantenah
Palladium Kantenah
Grand Maya Palladium Riviera
Grand Palladium Kantenah Resort Spa
g Palladium Kantenah
Grand Palladium Mayan
Hotel Style:
#2 Green Hotel in Akumal
#4 Top resorts Hotel in Akumal
#5 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Spa Hotel in Akumal
#7 Luxury Hotel in Akumal
#8 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Kantenah Resort and Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Kantenah Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 60 on the riviera side is very close to the beach and the main pool and the adult pool. excellent location!”
mmwilliams2017, 27 May 2017 | Read review
“I have always asked for a quite area and found the Kantenah fine.”
660Traveller, 27 May 2017 | Read review
“When you book, ask for an upper floor and in a building close to the main building where the restaurants are.”
johnpZ4121PI, 26 May 2017 | Read review
“The pull out sofa is small - only for children or short adults! Request a room on the 2nd or 3rd floor to avoid ants & other critters.”
Caetano, 25 May 2017 | Read review
“Mayan Suite”
juliathrash, 15 May 2017 | Read review
5 of 5
Bookit.com
US$ 257* /night
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TravelocityUS$ 300
Orbitz.comUS$ 300
PricelineUS$ 409
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Prices are for 1 room, 2 adults
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