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Grand Palladium Colonial Resort & Spa

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#7 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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4,947 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Colonial Resort & Spa
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Showing 3,408: English reviews
Edinburgh
Reviewed 12 September 2012

Greetings, Firstly, this was my first visit to the Grand Palladium in RM, however we did holiday in 2011 at the Grand Bahia Principe just a few miles down the road. I have made a couple of comparisons at the end of the report, however in themain I have stuck to giving my opinon about the GBRM. Ok, so getting...

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Helpful?
20Thank gorgieroad
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear gorgieroad, Thank you for your complete review. This comments are help for improvo our service every day. Regarding the Pico de Gallo & Guacamole, I would like to comment that this is prepared in our kitchen in the moment, every day. I will take note about of your observations and I will see this with the rest of the...

Calgary, Canada
Reviewed 9 September 2012

We went to friend’s wedding with a group of 40. Wedding was well organized. Had a lot of fun. Amazing resort. Would definitely go back. All together is extremely well run resort with friendly staff, clean facilities, great food. Beach was a little bit rocky. Would definitely recommend aqua shoes. Pools were great. Bartenders were amazing, especially at the pool...

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4Thank Cele403
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Cele403, Thank you for taking time to share with us your excellent comments. I am glad to know that you have had a great time and have enjoyed the wedding in Grand Palladium. With best regards, Banesa Burque Resident Manager

manchester
Reviewed 8 September 2012

I visited the Grand Palladium Colonial in August for 2 weeks and after a horrible year it was exactly the relaxing holiday that was needed. Check in was excellent and very fast, we were given a cold drink, a map and an upgrade to a junior suite. After a couple of minutes we were whisked away in a golf buggy...

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Helpful?
8Thank vicki m
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear elsier, Thank you very much for your comments. I appreciate your time and please, if we can help you with anything in the future, don't hesitate to contact with us. With best regards, Banesa Burque Resident Manager

Motherwell, United Kingdom
Reviewed 7 September 2012

Went on holiday to Mexico and to the Grand Palladium Colonial for 2 weeks between 21st Aug and 4th Sept. We decided to book the resort after reading reviews about it on Tripadvisor. Firstly just a mention about Thomsons/First Choice as that's who we booked with and same with all other families/couples we met on holiday. They advised us to...

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Helpful?
7Thank scottishsr
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear scottishsr, Thank you for taking time to share with us your comments. I appreciate your time and your complete review. The opinion of our guest it's very important for us. I will share this with the rest of the team. Please, if you decide to visit us in the future, don't hesitate to contact with us. With best regards,...

Hampshire
Reviewed 7 September 2012

I would echo all of the previous comments, amazing resort with lots to do. We prefer quieter holiday but had no trouble locating the less busier parts of beach, pools or restaurants. The white sands pool is quieter and the saltwater pool is amazing for children and adults alike! I completed my Padi Open Water Certification with the on-site dive...

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1Thank perryhols
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear perryhols, Thank you for taking time to share with us your comments. It's a pleasure to know that you have had a great experience with us. Best regards, Banesa Burque Resident Manager

Reviewed 7 September 2012

Well what can I say, we had a amazing holiday there was 21 of us and, had one of the best holidays I had. The food was good rooms where clean every where you went someone was cleaning the wildlife is unreal, I am thinking about going back out in April worth the girls, it is worth doing coco bongos...

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1Thank Michaela B
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Michaela B, I would like to give you thank you for your good comments. I am glad to know that you and your group has had a great time in Grand Palladium. With best regards, Banesa Burque Resident Manager

Wirral Mersyside
Reviewed 6 September 2012

Had a fab holiday, my husband and two teenage girls. The large complex was amazing, so clean and rooms are very nice, with maid service everyday. The air conditioning was great, also a mini fridge with bottles of lager, pepsi fanta 7 up and water which is restocked daily. Firstly and most important part of our holiday is yippee you...

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2Thank Jacquieroberts
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Jacquieroberts, I would like to give you thank you for your time and for your good comments. For us, the opinion of our guest is very important. Please, don't hesitate to contact with us if we can help you with anything. Best regards, Banesa Burque Resident Manager

Hertfordshire
Reviewed 5 September 2012

We stayed at the Colonnial for two weeks in August with our 16 year old daughter. we would definitely return as we has a fabulous overall experience. Rooms are spacious and very clean with a free safe. Food was absolutely excellent. The main buffet is very good with a wide choice of food and also plenty of choice of food...

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3Thank Belle2612
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Belle2612, Thank you for taking time to share with us your comments about your vacation in Grand Palladium. I appreciate your good comments. I will take note about A/C in the Gym and I will see this with the Spa Manager. With best regards, Banesa Burque Resident Manager

Algonquin, Illinois
Reviewed 4 September 2012

Oh yeah! Talk about a great vacation ! This one was superb! The ocean is calm as a pool ( unless, there is inclement weather ). It is so clear that you can see your toes at the bottom of the ocean. It is a breathtaking. Our 5yr old daughter simply loved it ! Want to see the beach online?...

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7Thank JandEcervantes
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear JandEcervantes, I would like to give you thank you for your excellent comments. I will share this information with the rest of the team. All comments are help for improve our service every day. With best regards, Banesa Burque Resident Manager

Los Angeles, California
Reviewed 4 September 2012

This was our first visit to the resort. We stayed from 8/25/2012 to 9/1/2012. Service was outstanding, rooms - really clean, and service - very professional. They have great shows each evening. At the buffet they have large selections of everything, it is very nice. The restaurants had good food, excellent food presentation. We felt most of their plates could...

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Helpful?
1Thank Shawn N
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Shawn N, Thank you for you good comments. Best regards, Banesa Burque Resident Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 14,215 - ₹ 31,835 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
673 questions
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Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor is probably the quietest”
 of 5 bubbles StacyW693, 22 Mar 2017 | Read review
“Colonial rooms are central away from noisy pool areas.”
 of 5 bubbles Homz2014, 20 Mar 2017 | Read review
“Villa 9 is very close to the beach if that's what you like.”
 of 5 bubbles Lisrob, 18 Mar 2017 | Read review
“If you choose Villas 5-7 your halfway in between both the Colonial and White Sands.”
 of 5 bubbles hy53, 18 Mar 2017 | Read review
“As there are no lifts a ground floor is easier to access, but we prefer the quieter top floor rooms.”
 of 5 bubbles LynNottingham, 13 Mar 2017 | Read review
5 of 5