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Grand Palladium Colonial Resort & Spa

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Traveller (7280)
Pool & Beach (1862)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(410 reviews)
“the white sands”(363 reviews)
“adult pool”(274 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,707)
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1,781 - 1,785 of 3,851 reviews
Reviewed 2 July 2014

My husband and I stayed at the Colonial and thought it was just wonderful. Fantastic choice of a la carte restaurants... must admit I preferred the Mexican, Bamboo and Ribs n' More the best. Easy to walk to lobby,bars, adult pool, restaurants as well as...More

5  Thank Sarah W
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 3 July 2014

Greetings Sarah W, Thank you for sharing highlights of your vacation experience with us. We are happy you had a great stay and enjoyed our restaurants, friendly service staff and the entertainment. We look forward to hosting you in in the very near future, as...More

Reviewed 2 July 2014

I returned from the grand palladium colonial yesterday and I couldn't say better things about this hotel! Firstly the hotel itself, the grounds are beautiful, well looked after. Yes the hotel is quite big and lots of walking is required but within the 2 weeks...More

4  Thank laurenatravel
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 3 July 2014

Greetings laurenatravel, Thank you for sharing a review of your stay with us. We are delighted you had a wonderful stay and enjoyed our accommodations, wildlife and breakfast buffet options. We look forward to hosting you once more, as such kindly advise us prior to...More

Reviewed 2 July 2014

Just retured from our 7th trip for a 10 day stay at the Grand Palladium June 11-June 21. We used Canada transfers and would definely use them again. We arrived at the resort at 1030AM and our room was not ready until 3PM the only...More

3  Thank BeachQueen51
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 3 July 2014

Greetings BeachQueen51, Thank you for taking the time to share details of your vacation experience with us. We are delighted that you had another terrific trip and enjoyed our accommodations, the Punta Emilia and our friendly service staff. We look forward to hosting you for...More

Reviewed 2 July 2014

Service does not exist in this hotel: 1) did not bring us extra beds or mattresses that we asked for. Ended up taking out a mattress on the floor so kids can sleep on lower mattress and we are on the top one 2)Room was...More

3  Thank Tatyana C
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 2 July 2014

Greetings Tatyana C, Thank you for sharing highlights of your vacation experience with us. We are delighted you enjoyed our beaches, beautiful grounds and luxurious spa facilities. We however regret that your stay was less than satisfactory with us. Our management team has noted your...More

Reviewed 30 June 2014

We stayed at the Colonial for six nights in June. There were 29 of us, 7 families total. There were 13 adults, 3 teenagers, and 13 kids under 8 years old. After researching resorts it was between this one and Iberostar. They both have activities...More

2  Thank B S
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 1 July 2014

Greetings B S, Thank you for taking the time to share your family vacation experience with us. We are delighted that you and your family enjoyed our restuarants, pools and friendly service staff. Our management team has noted your comments in order to improve our...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 205 - US$ 426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 205 - US$ 426 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 On the Beach Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7280)
Pool & Beach (1862)
Room & Suite (1093)
Dining (766)
Amenities (342)
Family and Play Areas (151)
Business Centre & Event Rooms (19)
Questions & Answers
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charushreegoyal
23 May 2018|
AnswerShow all 3 answers
Response from Yvonne S | Reviewed this property |
The only restaurant we booked in advance was the japanese. All the other's we just went on the night and had a drink in the bar area while waiting for a table. Dont know about watersports as we didn't use them. Ours was... More
1
Vote
jewel7727
16 May 2018|
Answer
Response from Alexandre M | Reviewed this property |
I don’t have the number
-1
Votes
vichuck
12 May 2018|
AnswerShow all 2 answers
Response from Traveler09000 | Reviewed this property |
The fridges are lousy. Plan to bring a cooler and refill with ice 3x/day. I had to do that with breast milk from pumping. No way the fridge keeps it cold enough.
3
Votes
Room Tips
"Don't stay on the colonial side if you want quiet. Ok if you have kids."
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"Ocean View a must"
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"All rooms have something to offer and are spacious"
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"Higher the better, surrounded by trees."
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