We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
12/07/2017 13/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    12/07/2017 13/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$ 312US$ 380
          View Deal
          Traveller (6566)
          Pool & Beach (1723)
          Room & Suite (934)
          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          #7 of 23 hotels in Akumal
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Caribe
          3,209 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,915 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent61%
          • Very good25%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “grand palladium” (672 reviews)
          “ribs” (373 reviews)
          “the white sands” (327 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Grand Palladium Colonial Resort & Spa
          Special Offer: EXTRA SAVING:10%OFF!
          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          #7 of 23 hotels in Akumal
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Caribe
          3,209 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,915 reviews
          #34 of 209 hotels in Playa del Carmen
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          12 Jul13 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from US$ 312.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "8114eb5474d54603aa209ab2bae1264b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285109,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":12,"month":7,"year":2017},"checkout":{"day":13,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"8114eb5474d54603aa209ab2bae1264b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":380,"lowestMetaPrice":312,"additionalPartner":false,"highestMetaPriceDisplay":380,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":380,"lowestMetaPrice":312,"highestMetaPriceDisplay":380,"hotelName":"Grand Palladium Colonial Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjgxMTRlYjU0NzRkNTQ2MDNhYTIwOWFiMmJhZTEyNjRiIiwiQUlLIjoiNjg2YWNlOGRkOWNmNDJmZWIyMjVkODE0MGEyMmFjOGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "12/07/2017", "checkOut": "13/07/2017", "lowestPrice": "US$ 312", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68917647":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (5,145)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          There are newer reviews for Grand Palladium Colonial Resort & Spa See the most recent reviews

          1,781 - 1,785 of 5,145 reviews

          Reviewed 29 August 2013

          Just returned from this resort after a family holiday (4 adults and 3 children in two rooms). After studying a map of the resort and reading reviews , we decided to book the Colonial as it appeared to be central and within easy walking distance...More

          15  Thank alan g
          Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 31 August 2013

          Dear alan g, It's a pleasure for us to know that you have had a great time with us. Thank you for your time. With best regards, Banesa Burque Resident Manager

          Reviewed 28 August 2013

          This was our second time at this resort and found it just as good if not better than our first visit.This time we stayed in a junior suite at the Colonial side,we found the room to be a little dated however very clean and the...More

          9  Thank Sue C
          Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 29 August 2013

          Dear Sue C, Thank you for your good comments and it is a pleasure for us to know that you have had a good second time with us. With best regards, Banesa Burque Resident Manager

          Reviewed 27 August 2013

          stayed for two weeks in july.loved everything from beach to bed.pools were fantastic and warmer than I have my bath back home.the beach was a good size with loads of sunbeds,sea was lovely but rocky in places.our room was upgraded to stay in the kantenah...More

          5  Thank Dannydruff
          Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 29 August 2013

          Dear Dannydruff, I apreciate to know that you have had a nice time with us. Thank you for your time and for your good comments. With best regards, Banesa Burque Resident Manager

          Reviewed 27 August 2013

          Spent a great week at The Grand Palladium with my Mom and Sister. All of the hotel staff was super friendly and helpful except for the woman who checked us in. She was not friendly at all and failed to explain the how to get...More

          3  Thank aatraveler06
          Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 30 August 2013

          Dear aatraveler06, I appreciate your comments about your stay at Grand Palladium. The opinion of our guest it's very important for us. Sincerely, Banesa Burque Resident Manager

          Reviewed 27 August 2013

          We spent our honeymoon at Grand Palladium Colonial for 2 weeks in June. The first 2 days was mostly rainy but the rest was full with suny and hot weather. The hotel complex is really amazing and beautiful, excellent for our honeymoon and relaxing. No...More

          4  Thank Edina_Laci
          Response from ColonialKantenah, Gerente at Grand Palladium Colonial Resort & SpaResponded 29 August 2013

          Dear Edina_Laci, I am glad to know that you have had a great honeymoon with us. Thank you for your time and for your good comments. Best regards, Banesa Burque Resident Manager

          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          #7 of 23 hotels in Akumal
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Caribe
          3,209 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,915 reviews
          #34 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free Internet
          • Spa
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$ 208 - US$ 524 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Green Hotel in Akumal
          • #5 Top resorts Hotel in Akumal
          • #6 Romantic Hotel in Akumal
          • #7 On the Beach Hotel in Akumal
          • #8 Luxury Hotel in Akumal
          • #9 Family Hotel in Akumal
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 414
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cancelon, Hotel.de, HotelQuickly, getaroom.com and Priceline so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Akumal
          • Also Known As
          • Grand Palladium Colonial Hotel ,
          • Hotel Grand Palladium Colonial ,
          • Grand Palladium Mexico ,
          • Palladium Colonial Resort ,
          • Grand Palladium Spa ,
          • Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (6566)
          Pool & Beach (1723)
          Room & Suite (934)
          Dining (700)
          Hotel & Grounds (3749)
          Family and Play Areas (139)
          Bathroom (101)
          Business Centre & Event Rooms (18)
          Nearby
          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          .48 km away
           
          Grand Palladium White Sand Resort & Spa
          2,738 reviews
          .31 km away
           
          The Royal Suites Yucatan by Palladium
          2,186 reviews
          .45 km away
           
          Grand Palladium Riviera Resort & Spa
          3,092 reviews
          .53 km away
           
          Nearby Restaurants
          Royal Grill
          74 reviews
          4.91 km away
          Taverna Akumal
          311 reviews
          5.60 km away
          La Playa Xpu Ha Restaurant & Beach Club
          466 reviews
          4.60 km away
          Turtle Bay Bakery & Cafe
          1,573 reviews
          5.59 km away
          Nearby Attractions
          Bahia Divers
          239 reviews
          5.04 km away
          Cenote Santa Cruz
          538 reviews
          5.75 km away
          Xpu-ha Beach
          684 reviews
          4.52 km away
          Akumal Monkey Sanctuary and Rescued Animals
          291 reviews
          5.80 km away
          Questions & AnswersAsk a question
          Debbie B
          We arrive on 18th July and just have a couple questions 're money / currency..... 1. if we book excursions through the vendors situated in the hotel lobby, is it possible to pay by credit card? 2. is there somewhere in hotel that is happy to change larger notes into smaller denominations for tipping? 3. is there a cash machine on site and does in dispense USD or Peso? Thanks
          25 June 2017|
          Answer Show all 2 answers
          Response from Debbie T | Reviewed this property |
          1)sorry not sure we book with our Thompson rep 2) You can change larger notes at any of the receptions 3) there are cash machines but not sure what they dispensed Have a great holiday
          1
          Vote
          LeapOfF8th
          We are taking private transport from Cancun - is there a Mega or store that I might be able to find Schweppes tonic at on the way to the hotel? Silly question, but i am a die hard tonic snob.....
          21 June 2017|
          Answer Show all 2 answers
          Response from klmcgovern1 | Reviewed this property |
          Yes, your driver should stop at a local food mart. I think the hotel supplies tonic water as well but I am not positive.
          0
          Votes
          LeapOfF8th
          We are arriving next week and have a JR Suite booked at the Colonial. I have read that requesting a room (specifically, king bed) ahead of time via email is helpful. My question is would a ground level floor be better for visits from wildlife? Also, are their monkeys around? There were in Playa, but I haven't seen any posts about monkeys at this location.
          21 June 2017|
          Answer Show all 13 answers
          Response from evans7268 | Reviewed this property |
          No monkeys sorry wildlife walk around everywhere in the day
          2
          Votes
          Room Tips
          "We stayed in Colonial block 6 quite central,10min walk to restaurants and also main pool and beach."
          Read review
          "Request a room that is close to the beach/pools; it reduces travel time to/from room."
          Read review
          "Ask for upgrade."
          Read review
          "Colonial or white sands are nearer the middle of everything. Villa 5 at colonial was perfect for couples"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing