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Grand Palladium Colonial Resort & Spa

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#8 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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5,013 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Colonial Resort & Spa
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Showing 3,442: English reviews
Wick, United Kingdom
Reviewed 28 June 2013

what can I say except we had a great time at this complex, food good plenty of choice, plenty of restaurants to choose from, mind bring long trousers men for the a la carte restaurants, staff very hard working and friendly, complex spotless staff always cleaning, this complex is huge so do take comfy shoes, there are trains and buggy's...

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Helpful?
2Thank michelle n
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear michelle n, In behalf of Grand Palladium team, I would like to give you thank you for your good comments and for your time. If we you decide to visit us in the future, don't hesitate to contact with us. With best regards, Banesa Burque Resident Manager

scotland
Reviewed 28 June 2013

just back from a two week stay - and we had a great time so sorry we had to come home! our first time in mexico and first time staying at a 5 star all inc so really didnt know what to expect. first of all the beach is stunning and the grounds of the hotel are out of this...

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2Thank CarolGraeme
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Thank you CarolGraeme. I appreciate your time and your comments. Don't hesitate to contact with us if we can help with anything in the future. Best regards, Banesa Burque Resident Manager

Evansville, Indiana
Reviewed 27 June 2013

This was my 5th time here and I really enjoy this place even though it is very big if you like to walk and I do there is a trolly if you don't I like to whole place the only trouble we had was frontier air lost our luggage and we did not get it for 3 days so we...

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2Thank Tony37093
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Tony37093, Thank you for taking time to share with us your opinion. Don't hesitate to contact with me if we can help you with anything. Best regards, Banesa Burque Directora Residente

Columbus, Ohio
Reviewed 27 June 2013

We so enjoyed out trip! This is our 3rd time since it opened in 2004! It is an older hotel but the entertainment for a family is hard to beat!! If you book with Apple beware that if you go with people and try to get rooms together it does not happen! quite a disappointment, and the internet is not...

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Thank vangiet123
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear vangiet123, Thank you for your comments and for your time. Please, don't hesitate to contact with us if we can help you with anything. Banesa Burque Resident Manager

Boscobel, Wisconsin
Reviewed 26 June 2013

This was our least favorite place that we have stayed in Mexico. We stayed June 11th-18th. We did have some mix up with check-in and our three rooms. Not a big deal. The grounds and beach are very nice. Many chairs available at the pools and beach. The beach is set up in sections, the swimming area at the north...

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4Thank MBell555
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear MBell555, I would like to offer you our apologies for the incidents that you have had during your vacation. I will take note about all of your comments and I will share this with the rest of the team for improve our service every day. We have personal in every moment for help our guest with everything. Sorry to...

Gloucestershire, United Kingdom
Reviewed 26 June 2013

Stayed at this hotel 26 May to 9 June 2013, this was our seventh visit, we also travelled with our daughter and her family and this was their sixth visit. My husband and I upgraded to a Mayan suite in building 30, it was so central for the lobbies and also the beach and Colonial Pool. The Mayan suite was...

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3Thank HJB891
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear H J B, In behalf of Grand Palladium team, I would like to give you thank you for to share with us your good comments. We appreciate your confidence in us. Don't hesitate to contact us if we can help you with anything. Best regards, Banesa Burque Directora Residente

Reviewed 26 June 2013

Stayed here from feb 15-22 . It is a great hotel that just needs its rooms updated with better lighting etc . The food in the buffet was to die for everything was good . We all had something to choose from which was good as one of our party suffers from celiac disease !

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Thank Mahoncurt
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Mahoncurt, Thank you for share with us and other readers your comments. Regards, Banesa Burque Resident Manager

Oswestry, United Kingdom
Reviewed 26 June 2013

The hotel was ideally situated in the mango swamps but also on the beach. The restaurants were all excellent good choice of food. Rooms were comfortable . It was nice to receive free bottle of champagne for my special birthday! Hemmingways bar was ideal branded drinks waiter service. Lobbey bar was good during the day service was good lovely cool...

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2Thank phoeanna
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Thank you phoeanna, We appreciate to know that you have had a good vacation with us. Thank you for share with us your comments. With best regards, Banesa Burque Resident Manager

Reviewed 25 June 2013

We stayed here June 8-15 we loved it my husband and I stayed here with my 18 year old son and his friend 20 we stayed in a standard room on the Kantenah side and my son and his friend were in a room right next door.This place was so much fun I can't wait to go back the food...

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1Thank Dweedle
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Dweedle, Thank you for taking time to share with us your comments. If we can help you with anything in the future, don't hesitate to contact with us. Best regards, Banesa Burque Resident Manager

Washington DC, District of Columbia
Reviewed 24 June 2013

We stayed here from 6/15/2013 to 6/22/2013 in building 21, 3rd floor, with 2 kids (4 and 9 years old). Before arriving, we were so worried about mosquito because we stayed here 10 years ago in the standard room on first floor and we were eaten alive even inside the room. But this time we brought repellant and it worked...

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5Thank bienca
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear bienca, I am glad to know that you have had a great time with your family with us. I appreciate your good comments. With best regards, Banesa Burque Resident Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 13,862 - ₹ 40,938 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if walking is a problem shuttle service is excellent and can be requested by prior arrangement.”
468deem, 21 Apr 2017 | Read review
“Building 20 in Colonial is closest to everything. Kantenah buildings are right on the beach. Bring a power strip!!!”
isadiko, 14 Apr 2017 | Read review
“Explore a site map before booking to decide which location would be best for you”
kristap226, 11 Apr 2017 | Read review
“get the junior suit.”
volgaseeds, 6 Apr 2017 | Read review
“Colonial hotel is in the middle of resort with easy access to everything.”
296colleenb, 6 Apr 2017 | Read review
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