We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Palladium Colonial Resort & Spa

Save
Traveller (7280)
Pool & Beach (1862)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“ribs”(410 reviews)
“the white sands”(363 reviews)
“adult pool”(274 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
Offers from Grand Palladium Colonial Resort & Spa
Special Offer: EXTRA SAVING:10%OFF!
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$ 307.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "5aba6143b8e84ac3a550133236e9bbbd", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285109,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[106907191],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":307,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"5aba6143b8e84ac3a550133236e9bbbd","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":338,"lowestMetaPrice":307,"additionalPartner":false,"highestMetaPriceDisplay":338,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":338,"lowestMetaPrice":307,"highestMetaPriceDisplay":338,"hotelName":"Grand Palladium Colonial Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVhYmE2MTQzYjhlODRhYzNhNTUwMTMzMjM2ZTliYmJkIiwiQUlLIjoiZWE2NGMyNjA1ZDAwNDBlM2E1MmY3ZDAyZTA4YzY0N2MifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$ 307", "hasDates": true, "hacComplete": true, "contentIdMappings": {"106907191":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (5,706)
There are newer reviews for Grand Palladium Colonial Resort & Spa
See the most recent reviews
Filter reviews
3,851 results
Traveller rating
2,230
979
362
160
120
Traveller type
Time of year
LanguageEnglish
More languages
2,230
979
362
160
120
Show reviews that mention
All reviewsribsthe white sandsadult poolthe salt water poola la carte restaurantsfishel doradosports barmayan suitemain pooltravel clubpunta emiliajunior suitewhite partysegway tourriviera lobbymare nostrum
FilterEnglish
Updating list...
1,741 - 1,745 of 3,851 reviews
Reviewed 20 August 2014

We recently took our family of ten to this resort to celebrate our 25th wedding anniversary. We have been to Mexico (Mayan Riviera) a few times and have always been happy with the resorts we have chosen until this one. We had numerous issues in...More

9  Thank lovelylisa1967
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 24 August 2014

Greetings lovelylisa1967, Thank you for sharing your comments with us. We regret that you have left with such an impression regarding our customer service and our facilities. Our management team has noted your feedback in order to review with our team. We rely on your...More

Reviewed 15 August 2014 via mobile

The hotel was absolute paradise! The spa.. amazing! The only downside was: the Mosquitos and the poor weather! Lots to do perfect place for couples although this was a family holiday and the youngest child was 4yrs there was no area for him to run...More

3  Thank Raverbaby2k7
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 16 August 2014

Hello Raverbaby2k7, Thank you for sharing your review with us. We are elated you had a wonderful stay with us in September 2013. We would like to comment that the resort has a Mini club that provides a variety of activities for children during their...More

Reviewed 14 August 2014

this was our second time at the hotel due to the fact we had such an amazing time in 2011 and standards have definitely slipped.we were told that if you returned you would get a free room upgrade as the standard room has two small...More

9  Thank houlash
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 17 August 2014

Hello houlash, Thank you for sharing your vacation experience with us. We regret that your stay was less than satisfactory based on the unfortunate incidences you have highlighted. We also regret that you have left the resort with such a bad impression as we did...More

Reviewed 13 August 2014

Our group of 14 were here for our friend's 50th birthday celebration. We were very satisfied overall with the resort and our room, although the air-condition system (in the room) was a bit complicated to figure out. It was controlled by inserting the room key...More

4  Thank Sarietha O
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 14 August 2014

Greetings SariethaO, Thank you for taking the time to share your vacation experience with us. We regret the incidences you have highlighted and have noted them to improve our service. We would like to comment that we are available during your stay to assist in...More

Reviewed 13 August 2014

It's really family hotel with all-inclusive system. It is situated in jungle forest with different zones and different animals (ant-bears, raccoons, iguanas and etc.) walking around , what could be interesting for both children and adults. You have opportunity to use infrastructure (lobbies, bars, restaurants)...More

Thank SonyaMsonya
Response from ColonialKantenah, Assistant Manager at Grand Palladium Colonial Resort & SpaResponded 14 August 2014

Greetings SonyaMsonya, Thank you for sharing your comments with us. We are elated you had a wonderful stay and look forward to hosting you for more vacations to come. Please do not hesitate to contact us in the future should we be able to assist...More

View more reviews
Most Booked Properties in Akumal
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Breakfast included
Room Service
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$ 203 - US$ 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 203 - US$ 430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#6 Luxury Hotel in Akumal
#6 On the Beach Hotel in Akumal
#7 Family Hotel in Akumal
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7280)
Pool & Beach (1862)
Room & Suite (1093)
Dining (766)
Amenities (342)
Family and Play Areas (151)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
jewel7727
16 May 2018|
Answer
Response from Alexandre M | Reviewed this property |
I don’t have the number
-1
Votes
vichuck
12 May 2018|
AnswerShow all 2 answers
Response from Traveler09000 | Reviewed this property |
The fridges are lousy. Plan to bring a cooler and refill with ice 3x/day. I had to do that with breast milk from pumping. No way the fridge keeps it cold enough.
3
Votes
471vickyl
9 May 2018|
AnswerShow all 5 answers
Response from Prab N | Reviewed this property |
Yes they do!
0
Votes
Room Tips
"Don't stay on the colonial side if you want quiet. Ok if you have kids."
Read review
"Ocean View a must"
Read review
"All rooms have something to offer and are spacious"
Read review
"Higher the better, surrounded by trees."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing