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Grand Palladium Colonial Resort & Spa

CancelonUS$ 239*
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#8 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
15/06/2017 16/06/2017
1 room 2 adults 0 children
US$ 300*
US$ 239*
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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5,088 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Colonial Resort & Spa
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Showing 3,492: English reviews
Budapest, Budapest, Hungary
Reviewed 27 August 2013

We spent our honeymoon at Grand Palladium Colonial for 2 weeks in June. The first 2 days was mostly rainy but the rest was full with suny and hot weather. The hotel complex is really amazing and beautiful, excellent for our honeymoon and relaxing. No any hotel matches in Europe. The hotel is 30 km South from Playa del Carmen...

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Helpful?
4Thank Edina_Laci
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Edina_Laci, I am glad to know that you have had a great honeymoon with us. Thank you for your time and for your good comments. Best regards, Banesa Burque Resident Manager

Germantown, MD
Reviewed 26 August 2013

We just returned last night and I'm already missing the resort. I was unsure going into the vacation, but was blown away from the first moment we set foot on the resort property. Since we arrived the Friday before (for 9 total days), it was not a busy check-in. Although our room was not ready, we were told to grab...

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8Thank Aseelleesa
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Aseelleesa, On behalf of the entire team at Grand Palladium, I would like to give you thank you for your time and for your good comments. Our aim is to make the stay of our guest with us as pleasant as possible. Sincerely, Banesa Burque Resident Manager

Swansea, United Kingdom
Reviewed 25 August 2013

Just returned from 2 weeks at the Colonial. We were in Villa 20 on the Colonial side which once we'd found the shortcuts was fairly close to the main lobby and pool and also to the Riviera/White Sands amenities. Although the room was a little dated, it was fine for the amount of time we spent in it - it...

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10Thank gill1204
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Thank you gill1204 for taking time to share with us and other readers your comments on Tripadvisor. Best regards, Banesa Burque Resident Manager

Reviewed 25 August 2013

I really don't understand how anyone could fault this hotel! So don't read the bad reviews. Went from the 5th of august to the 19th with my partner and his family. If you are looking for a relaxing holiday here is the place to be there are 2 main pool which are huge, adult pool, another small quiet pool and...

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14Thank Leanne1894
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Leanne1894, I would like to give you thank you for your time and for your good comments. Our aim is to make the stay of our guest with us as pleasant as possible. Best regards, Banesa Burque Resident Manager

North Wales
Reviewed 24 August 2013

I returned to the UK on the 20th August having spent an incredible 2 weeks at the Grand Palladium Colonial and would like to share my thoughts and experiences with you. Upon arriving at the hotel after a 10.5 hour flight the a 1.25 hour transfer from Cancun airport check in was very swift with some good quality information given...

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19Thank Gareth R
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Gareth R, Thank you for have selected Grand Palladium Resort & Spa for enjoy your holiday and thank you for your time and good comments. Best regards, Banesa Burque Resident Manager

Reviewed 24 August 2013

Arrived back in the UK on the 20/08/2013 after two relaxing fabulous weeks at the Grand Palladium Colonial. Hotel is massive and to be honest it took a week to get over the size of the place. Check in after a 12 hr journey was swift, we were up graded on arrival to a juniour suite, room bigger than a...

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13Thank Jan R
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Thank you Jan R, It is a pleasure to know that you have had a great stay at Grand Palladium. We appreciate your good comments. Banesa Burque Resident Manager

Leeds
Reviewed 22 August 2013

just got back from our 10 day honeymoon at the palladium, cannot sing its praises enough, the staff are amazing and truly an asset to the company from the waiters to the reception staff non of them could do enough for you any request was met with a smile and a certainly no problem, upon arrival we were handed cool...

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10Thank croup101
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear croup101, I am glad to know that you have had a nice honeymoon at Grand Palladium. Thank you for your good comments. Kind regards, Banesa Burque Resident Manager

newport
Reviewed 21 August 2013

Stayed at the Colonial for 2 weeks commencing July 17th,first i have to say the resort is huge,it will take a couple of days to find your way around.My family and i stayed in villa 21 which i requested before we arrived,the villa was close to the reception,pool and beach.The food in the buffet restaurants was lovely ,plenty of choice,there...

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9Thank kipperNewport
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear kipperNewport, I would like to comment that the opinion of our guest it's very importante for us. Thank you for share with us your comments. Best regards, Banesa Burque Resident Manager

Manchester, United Kingdom
Reviewed 21 August 2013

We booked this holiday as a family trip with our daughters. We had a great time together and had fabulous weather most of our stay. The rooms were lovely, clean and spacious. The food was dreadful in fact I chose not to eat two days as I hate queuing to be fed! It is really poor for such a high...

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5Thank Charmers70
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Charmers70, I am sorry to know that you have had a incident with the jeweller. This is aN external company but if you give me more information, I will see this with them. Best regards, Banesa Burque Resident Manager dtor.colonialkantenah@palladiumhotelgroup.com

Wirral ,UK
Reviewed 20 August 2013

Arrived at grand palladium on the 4th august for 2 weeks. 12 family and friends.First impresions ,tired hotel ,No welcome drink and cold reception.Had a look around resort and had mixed feelings. Got up early next morning to find a 6 foot fence to side of main pool and the ground vibrating from jackhammers going all day.Kids club closed. Thought,...

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13Thank 977Andy0007
ColonialKantenah, Gerente at Grand Palladium Colonial Resort & Spa, responded to this review

Dear 977Andy0007, Thank you for share with us your opinion. I would comment that we respect your point of view but in every moment we try to find the best option for our guest. If you decide to visit us in the future, don't hesitate to contact with us. Best regards, Banesa Burque Resident Manager

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15/06/2017 16/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 13,700 - ₹ 63,591 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
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US$ 239* /night
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