We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/07/2017 12/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Grand Palladium Colonial Resort & Spa

    Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    11/07/2017 12/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$ 312
          View Deal
          Traveller (6566)
          Pool & Beach (1723)
          Room & Suite (934)
          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          #7 of 23 hotels in Akumal
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Caribe
          3,209 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,917 reviews
          #34 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent61%
          • Very good25%
          • Average9%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “grand palladium” (672 reviews)
          “ribs” (373 reviews)
          “the white sands” (327 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Grand Palladium Colonial Resort & Spa
          Special Offer: EXTRA SAVING:10%OFF!
          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          #7 of 23 hotels in Akumal
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Caribe
          3,209 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,917 reviews
          #34 of 209 hotels in Playa del Carmen
           
          {"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
          Rooms
          11 Jul12 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$ 312.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Akumal hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "7d814e449faa48ebb8a64401ad959deb", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":285109,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":7,"year":2017},"checkout":{"day":12,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"7d814e449faa48ebb8a64401ad959deb","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":312,"lowestMetaPrice":312,"additionalPartner":false,"highestMetaPriceDisplay":312,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":312,"lowestMetaPrice":312,"highestMetaPriceDisplay":312,"hotelName":"Grand Palladium Colonial Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjdkODE0ZTQ0OWZhYTQ4ZWJiOGE2NDQwMWFkOTU5ZGViIiwiQUlLIjoiZDUzNTIxOTcwNTZkNGY5YzgyY2ZiNTZjOTI1ZTE5ZGMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/07/2017", "checkOut": "12/07/2017", "lowestPrice": "US$ 312", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (5,145)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 5,145 reviews

          Reviewed yesterday via mobile

          Super service concerning Virdiana, Captain of the buffet. She gaves us an incredible service, tooks special care of my daughter who's has a very severe allergic to peanuts. We were worried but she made a big difference in our trip. Thanks to Virdiana and her...More

          1  Thank Véronique P
          Reviewed 2 days ago via mobile

          What can I say but thank you so much Grand palladium for another fabulous holiday. This was our fifth time at the Grand Palladium and gets better every time we go back We Always said we would never go back to the same hotel but...More

          1  Thank Debbie T
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded yesterday

          Dear Debbie & Rod, Thank you for trusting our Palladium family to host your holidays in the Riviera Maya. For us is always a privilege to welcome you and honor your trust on every visit, but above all exceed all your expectations, to confirm that...More

          Reviewed 3 days ago

          Can't fault this resort. Staff very friendly can't do enough for you. Golf cart/trains to get you around as resort is very big with 4 hotels in situ within the grounds. You can walk along covered walkways and soon get to find short cuts. Rooms...More

          1  Thank Vanessa D
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 2 days ago

          Dear Vanessa, Thank you for coming for your vacations with your friends and for sharing this enriching review. We feel honored to have made your stay so amazing, giving you the perfect combination between, quiet areas to relax, and fun entertaining days and nights, along...More

          Reviewed 4 days ago

          We returned to the Grand Palladium in March during Spring Break which may have impacted the level of service. Mostly everything was still good but there were a lot of new staff going through training who weren't prepared for the hordes. The one main disappointment...More

          1  Thank Jordan22UK
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 3 days ago

          Dear Guest, Thank you for returning to our Grand Palladium Colonial and taking the time to share this comment. We are always committed to ensure that your high expectations for being a repeat guest are fulfilled, and feel glad to know that most aspects that...More

          Reviewed 5 days ago

          I went to Grand Palladium Colonial recently with some girlfriends. We have a friend who is a "travel club member so my experience will be a bit different than the average traveler's. (She gets many perks). The resort itself is about a 1.5 hour drive...More

          1  Thank Les68
          Response from Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & SpaResponded 4 days ago

          Dear Guest, We are glad to know that you could visit us using the special benefits that come with your friend’s Travel Club membership and enjoy our beautiful paradise. Thank you for taking the time to send us this comment regarding your experience; you are...More

          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          #7 of 23 hotels in Akumal
           
          Dreams Puerto Aventuras Resort & Spa
          4,553 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          Barcelo Maya Caribe
          3,209 reviews
          #12 of 17 hotels in Puerto Aventuras
           
          Paradisus Playa Del Carmen La Esmeralda
          6,917 reviews
          #34 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free Internet
          • Spa
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Shuttle Bus Service
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$ 208 - US$ 524 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Green Hotel in Akumal
          • #5 Top resorts Hotel in Akumal
          • #6 Romantic Hotel in Akumal
          • #7 On the Beach Hotel in Akumal
          • #8 Luxury Hotel in Akumal
          • #9 Family Hotel in Akumal
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 414
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotwire, Expedia, Orbitz, Booking.com, Hotels.com, Travelocity, TripOnline SA, Cancelon, Hotel.de, HotelQuickly, getaroom.com and Priceline so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Akumal
          • Also Known As
          • Grand Palladium Colonial Hotel ,
          • Hotel Grand Palladium Colonial ,
          • Grand Palladium Mexico ,
          • Palladium Colonial Resort ,
          • Grand Palladium Spa ,
          • Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
          Add Photo Photos
          Traveller (6566)
          Pool & Beach (1723)
          Room & Suite (934)
          Dining (700)
          Hotel & Grounds (3749)
          Family and Play Areas (139)
          Bathroom (101)
          Business Centre & Event Rooms (18)
          Nearby
          Grand Palladium Kantenah Resort and Spa
          5,453 reviews
          .48 km away
           
          Grand Palladium White Sand Resort & Spa
          2,739 reviews
          .31 km away
           
          The Royal Suites Yucatan by Palladium
          2,188 reviews
          .45 km away
           
          Grand Palladium Riviera Resort & Spa
          3,092 reviews
          .53 km away
           
          Nearby Restaurants
          Royal Grill
          74 reviews
          4.91 km away
          Taverna Akumal
          311 reviews
          5.60 km away
          La Playa Xpu Ha Restaurant & Beach Club
          466 reviews
          4.60 km away
          Turtle Bay Bakery & Cafe
          1,573 reviews
          5.59 km away
          Nearby Attractions
          Bahia Divers
          239 reviews
          5.04 km away
          Cenote Santa Cruz
          538 reviews
          5.75 km away
          Xpu-ha Beach
          684 reviews
          4.52 km away
          Akumal Monkey Sanctuary and Rescued Animals
          292 reviews
          5.80 km away
          Questions & AnswersAsk a question
          Debbie B
          We arrive on 18th July and just have a couple questions 're money / currency..... 1. if we book excursions through the vendors situated in the hotel lobby, is it possible to pay by credit card? 2. is there somewhere in hotel that is happy to change larger notes into smaller denominations for tipping? 3. is there a cash machine on site and does in dispense USD or Peso? Thanks
          25 June 2017|
          Answer Show all 2 answers
          Response from Debbie T | Reviewed this property |
          1)sorry not sure we book with our Thompson rep 2) You can change larger notes at any of the receptions 3) there are cash machines but not sure what they dispensed Have a great holiday
          1
          Vote
          LeapOfF8th
          We are taking private transport from Cancun - is there a Mega or store that I might be able to find Schweppes tonic at on the way to the hotel? Silly question, but i am a die hard tonic snob.....
          21 June 2017|
          Answer Show all 2 answers
          Response from klmcgovern1 | Reviewed this property |
          Yes, your driver should stop at a local food mart. I think the hotel supplies tonic water as well but I am not positive.
          0
          Votes
          LeapOfF8th
          We are arriving next week and have a JR Suite booked at the Colonial. I have read that requesting a room (specifically, king bed) ahead of time via email is helpful. My question is would a ground level floor be better for visits from wildlife? Also, are their monkeys around? There were in Playa, but I haven't seen any posts about monkeys at this location.
          21 June 2017|
          Answer Show all 13 answers
          Response from evans7268 | Reviewed this property |
          No monkeys sorry wildlife walk around everywhere in the day
          2
          Votes
          Room Tips
          "We stayed in Colonial block 6 quite central,10min walk to restaurants and also main pool and beach."
          Read review
          "Request a room that is close to the beach/pools; it reduces travel time to/from room."
          Read review
          "Ask for upgrade."
          Read review
          "Colonial or white sands are nearer the middle of everything. Villa 5 at colonial was perfect for couples"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing