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Grand Palladium Colonial Resort & Spa

Bookit.comUS$ 257*
View Deal
#8 of 23 Hotels in Akumal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 300*
US$ 257*
Great Deal
US$ 300*
US$ 300*
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Grand Palladium Colonial Resort & Spa
Grand Palladium Colonial Resort & Spa
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5,079 Reviews from our TripAdvisor Community

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Showing 3,485: English reviews
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Foster City, California
Reviewed yesterday NEW

The Grand Palladium Colonial was absolutely fantastic. Beautiful resort, excellent accommodations, and the service was amazing. Everyone at the resort was very friendly and very helpful, always with a smile. This is our 4th year going on a vacation with our group of friends. 6 of us went on our Mexico trip this time & we all had a great...

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Helpful?
1Thank michaelkT1957ZO
new hampshire
Reviewed yesterday NEW

I had a great time at the Palladium and I wanted to send a few shout outs. Thank you to Guillermo and Fernanda at the sports center, my husband and son had a great time at archery and air rifles everyday. Also want to give a big high five to Leonardo A. who is the best damn waiter around the...

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Helpful?
Thank coates4
Swansea, United Kingdom
Reviewed yesterday NEW

Just returned from this resort which was my third visit this hotel it just keeps getting better the service you get his wonderful the staff are wonderful they really know how too treat there guests . All the staff are so friendly always smiling and hopeful and I will be returning next year

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Helpful?
Thank Lesley T
Essex
Reviewed yesterday NEW

I have just returned from the colossal Grand Palladium Colonial Resort and Spa in Mexico this morning and have nothing but absolute praise and admiration for the hotel. Firstly, you have use of 14 restaurants, countless bars, entertainment, pools and a beautiful beach over four resorts which are all together in one complex. You will be allocated a resort with...

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Helpful?
2Thank GolfMum
Toronto, Canada
Reviewed 3 days ago NEW

Currently staying at Grand Palladium Colonial in block 60, can not connect to WIFI at all. WIFI was a big factor when we booked this resort. I am taking course on line and have an important assignment do complete. Spent two hours yesterday and one hour this morning on the phone with IT support. No luck, could not connect to...

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Helpful?
2Thank radamicic011
London, United Kingdom
Reviewed 4 days ago NEW

An amazing hotel, all staff work so hard, food is fab and plenty of choice, the buzzer idea is really good too, would definitely return. Cleanliness is paramount and any problems are resolved immediately. Beach towels are supplied.

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Helpful?
2Thank evans7268
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear evans7268, We are glad that you could visit our resort and had a fantastic time during your holidays. Thank you for sharing your experience with other viewers of this forum, we are also grateful because you enjoyed our Hotel facilities, the attentions from our staff and deligted with the wide variety of food in our restaurants. The buzzer we...

Belmont, New Hampshire
Reviewed 5 days ago NEW

went to this hotel back in November for a wedding had a great time . Rooms were very nice , pools were awesome. Staff very friendly and helpful. Food was good . Would recommend and hope to go back soon.

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Helpful?
1Thank Eric P
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Eric, Thank you for thinking of us after your last visit in November, we are so glad to have made such a lasting impression on you and feel grateful to receive your wonderful comment. We trust that the wedding you attended was as great as your stay with us, your kind remarks about our facilities and services will be...

Forked River, New Jersey
Reviewed 5 days ago NEW

We just returned from a wonderful trip to Mexico-this was our 17th stay with the Grand Palladium Chain of resorts-our primary location is Punta Cana DR-however our first time in Mexico. We arrived at the resort approximatley at noon-upon check in it was discussed that they knew we booked a "King"room first floor, however they did not have any available!-...

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Helpful?
1Thank jrjrth
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear jrjrth, Thank you for being a loyal member of the Grand Palladium Family, we are so happy that you decided to visit us in our Riviera Maya destination and were very pleased with your overall first experience in Mexico. First, we want to express that we are very proud to know that some members of our staff stood out...

MIdwest
Reviewed 1 week ago

If you are not a walking this resort is not for you, yes it has golf cart service, but it is a big place arrived, check in was easy even with 2 teenagers and it being spring break, emailed in advance for top floor corner room, got the top floor, did not get the corner and asked for 2 double...

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Helpful?
4Thank TravelQueenBeth
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear Beth, Thank you for your nice feedback regarding your Family vacation at our Grand Palladium Colonial Resort & Spa. It is good to know that there were some aspects of our resort that pleased you like the food at the buffets, the comfort and amenities in your room and beautiful bathroom, as well the dinner you had at the...

st louis missouri
Reviewed 1 week ago

This list is so long - but the previous person - Jessica - who reviewed her stay at the same time as mine covered half of the things that we experienced - no wifi - warm fridge - broken ice machines EVERYWHERE - unconcerned management - currency exchange NEVER had money - room restocking and cleaning only if you ASK...

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Helpful?
6Thank boamot
Rosa R, Director de Relaciones con Clientes at Grand Palladium Colonial Resort & Spa, responded to this review

Dear boamot, We appreciate that you took the time to share your comment about your experience in our Hotel Grand Palladium Colonial. Thank you for recognizing the beauty and cleanliness of our Resort as a positive aspect in your holidays as well as the really good dinner experience in our Japanese restaurant “Sumptuori”. About the situations that you said in...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more   less 

Additional Information about Grand Palladium Colonial Resort & Spa

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 13,704 - ₹ 63,995 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Colonial Resort & Spa 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Grand Palladium Colonial Hotel
Hotel Grand Palladium Colonial
Grand Palladium Mexico
Palladium Colonial Resort
Grand Palladium Spa
Grand Palladium Colonial Resort & Spa Akumal, Riviera Maya, Mexico
Hotel Style:
#3 Green Hotel in Akumal
#5 Top resorts Hotel in Akumal
#6 Romantic Hotel in Akumal
#7 On the Beach Hotel in Akumal
#8 Luxury Hotel in Akumal
#9 Family Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Colonial Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Colonial Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go the find out for yourself”
LesleyT281, 22 May 2017 | Read review
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GolfMum, 22 May 2017 | Read review
“ask for top floors if you can walk stairs”
TravelQueenBeth, 15 May 2017 | Read review
“The suites are spread out but they do have transports to and from your room. Figuring out which train is unbelievably confusing!!”
boamot, 15 May 2017 | Read review
“we stayed in Villa 6 on top floor - which was great & very close to both of the large pools & the restaurants etc”
lindajayneedwards, 14 May 2017 | Read review
5 of 5
Bookit.com
US$ 257* /night
View Deal
Expedia.comUS$ 300
TravelocityUS$ 300
Orbitz.comUS$ 300
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*Disclaimer
Prices are for 1 room, 2 adults
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