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Akumal Bay Beach & Wellness Resort

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#1 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
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3,238 Reviews from our TripAdvisor Community

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There are newer reviews for Akumal Bay Beach & Wellness Resort
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Showing 2,286: English reviews
Joplin, Missouri
Reviewed 24 December 2015

We have traveled to Riviera Maya several times in the last few years, and this is the first property that we both agreed we would love to come back to. Checkin - zero problems! Staff was lovely, room was ready, and after a very long day of flying and a long van ride, it was perfect. We were greeted with...

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3Thank cheapskate56
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear cheapskate56, We would like to thank you for the kind comments and suggestions, we are glad you have enjoyed your stay with us and hope you found the right spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my home under...

Vancouver, Canada
Reviewed 23 December 2015

THIS PLACE has the most amazing staff, atmosphere, food and Beach. Their section of Akumel bay is more relaxing as it is boutique, you have more of your own space...Some resorts were towel to towel...nearby. My brother has been to Mexico 10 times, all different places, and said the same. There is a reef 100 m off shore so the...

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4Thank JamesVA700
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear JamesVA700, It is a pleasure to know that you have enjoyed your stay with us in Akumal Bay – Beach & Wellness Resort. We are really proud that our staff with personalized service, attitude and friendliness made of your stay an exceptional experience. Be sure they will be recognized for their outstanding job provided during your stay. We all...

Medicine Hat, Alberta
Reviewed 23 December 2015

This was our sixth trip to this property over the past 15 years and I can say that it was BY FAR the BEST! We stayed on the third floor of building 4. Fantastic view! The new management has retained all the charm of the original property and fixed and upgraded everything else. Emmanuel and ALL his staff are amazing!...

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4Thank Drifter235
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Drifter235, Thank you very much for such kind review, we are glad you have enjoyed your stay with us and looking forward to seeing you again soon for your visit #7. Welcome home, Emanuele B. I'NA YANA KIN (my home under the sun) friends@akumalbayresort.com

Quesnel, Canada
Reviewed 23 December 2015

I had an excellent stay at this resort Nov 29 to Dec 6. The high light of this resort is the excellent beach with calm water, beautiful sand, great snorkelling and swimming. All the rooms have beach view and most have a small hot tub on the deck. There was no issues with seaweed on the beach or in the...

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2Thank side-tripper
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear side-tripper, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

Westminster, Colorado
Reviewed 23 December 2015

My wife and I stayed at the Akumal Beach Resort November 30 through the 10th of December. We had one of the penthouse rooms in building 4. Very nice room, fabulous view and a nice hot tub. House keeping was very good and the fringe was restocked every day. The food was fine with 4 specialty restaurants that are on...

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4Thank Joe B
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Joe B, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN...

Asbury Park, New Jersey
Reviewed 23 December 2015

Hotel turned out to be a great pick. Rooms recently renovated and all look out on beach. Excellent quality food for an all inclusive, and we especially liked the "no reservation" policy in the sit down restaurants. We could always get in and see how many were ahead of us. Location is the highlight. Beach is just outside your room,...

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2Thank doug j
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear doug j, Thank you for allowing us the opportunity to be the base hotel for your daughter's wedding. It is with great pleasure we aknowledge our staff continue to provide an excellent service by exceeding our guest’s expectations with their friendliness. We all look forward to welcome you back in the near future to your home under the sun....

Hamilton, Canada
Reviewed 21 December 2015

I booked the trip through Sunwing.ca. It is my first time going on a all inclusive trip and I kind of liked it. It feels like everything is being taken care of. There is shuttle picks us up directly from the airport to the hotel. When you arrive at the hotel, Sunwing's staff is there to show you around the...

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4Thank tonnnn16
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear tonnnn16, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found the right spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my home under the sun)...

Sydney, Australia
Reviewed 20 December 2015 via mobile

We stayed at the Akumal Bay Beach Resort and found it to be excellent. The rooms were spacious and had all the amenities that are required. The room amd mini bar are restocked daily. To our surprise, the food at this resort was excellent. The main buffet had a wide selection of foods for both meat eaters and vegetarians. We...

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5Thank AHeinrich
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear AHeinrich, Thank you for sharing your comments regarding your recent experience at Akumal Bay – Beach & Wellness Resort. It is a pleasure to know we were able to provide you with a relaxing holiday right on the beach. We are looking forward to welcoming you back in the near future to your new “home under the sun”. Best...

Reviewed 20 December 2015

Me and my family had an amazing time in ABBWR. It's stunning resort with very attentive staff. Araceli (the hostess in the restaurants), Adriana (waitress in the breakfast), Raul (reception manager) to name a few that provided an outstanding service to us! We enjoyed most of the restaurants (we didn't like the Rodizio that much as I'm vegetarian and there...

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5Thank gosia h
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear gosia h, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. It is very pleasant to read reviews like yours that highlight with details every little thing that you have enjoyed in Akumal Bay – Beach & Wellness Resort and please rest assured that the staff mentioned will be...

Reviewed 20 December 2015

Akumal Bay Beach & Wellness Resort My husband and I were married in Playa Del Carmen on 12/5/2015. Including ourselves, the entire wedding party and guests stayed at this beautiful resort (and we stayed for almost a week after!). Our party consisted of 66 people in 42 rooms. We absolutely loved staying here for so many reasons: 1. We purposefully...

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7Thank SBRuby
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear SBRuby, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile to make you feel like at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 15,660 - ₹ 26,547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Top resorts Hotel in Akumal
#1 Luxury Hotel in Akumal
#1 On the Beach Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 3rd and 4th building are the most quiet but all have gorgeous views.”
  • Sliding doors so clean my son walked full on into one.
  • In shower there's a very handy retractable clothes line.
  • Dear Lord I wanna be on that chair right the heck now.
 of 5 bubbles U4948SFchristinem, 16 Feb 2017 | Read review
“get a room in building 1 or 2 the rooms closer to the gym/spa have a strong smell to them”
 of 5 bubbles paulmoniz, 16 Feb 2017 | Read review
“Rooms on South side are away from main pool and activities more quiet.”
 of 5 bubbles juliefZ8423WB, 15 Feb 2017 | Read review
“I would request a king size bed if required as most rooms are fitted with 2 x twins”
 of 5 bubbles DJM06, 15 Feb 2017 | Read review
“Quiet - Southern site, Pool andother activities - Northen site”
 of 5 bubbles Chelst, 14 Feb 2017 | Read review
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