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Akumal Bay Beach & Wellness Resort

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#1 of 22 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
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3,108 Reviews from our TripAdvisor Community

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Showing 2,193: English reviews
Virginia Beach, Virginia
Reviewed yesterday NEW

Very clean and friendly resort. Everyone has a smile and seem to truly lime what they are doing. We booked through Expedia and our rep at the resort was Raphael Alvereze. I have a CPAP machine that I use while asleep to keep me breathing and it requires distilled water. The desk could not help me but Raphael went on...

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Helpful?
2Thank Barb23464
Reviewed yesterday NEWvia mobile

Still a few days left of this two week vacation but had to share our happiness with choosing this all inclusive property! We have stayed at a wide range of top tier flagged resorts in this region and were hesitant to choose an independent but we shouldn't have been....this resort is spotless, professional, and exceedingly gracious. Excellent food. Excellent beach....

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3Thank Cynthia P
Victoria, BC
Reviewed 2 days ago NEWvia mobile

I'd never been to Mexico but when friends invited me to their wedding and I saw the images of the. Each I knew I had to go. Staff were friendly and hard working. Shout out to Raphael at the snack bar, the omelette station chef and Abel the orchestra man. Raphael you treated us so well and with a genuine...

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Helpful?
2Thank VicBCRes
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear VicBCRes, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Vancouver, Canada
Reviewed 3 days ago NEW

I have been to this resort many times in past (at least 12). The beach is absolutely gorgeous and the accommodations basic but clean. Good selection of food and quality of staff A+! Raul at reception was very accommodating this trip when our flight home was delayed for 4 hours. The concern with this trip was that they moved the...

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Helpful?
8Thank thecookiemumster
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear thecookiemumster, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Reviewed 3 days ago NEW

Summary: We loved the hotel, the location, the food, the staff and atmosphere. We recommend the hotel for couples and families looking for a relaxed stay at a very reasonable price. Will be coming back next year. Some of the “terrible” on TA refer to sea-weed (a natural phenomenon, but tackled well by the hotel), rough towels (was not an...

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9Thank KKMK217
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear KKMK217, Thank you for taking the time of sharing your detailled feedback about Akumal Bay - Beach & Wellness Resort. Every suggestions we receive from our friends are very important and taken into the highest consideration because they will help us improve our service. Just one small correction for our TA readers; only building #2 has a laundry room...

Toronto, Canada
Reviewed 4 days ago NEW

This is a very nice resort, small is size which is wonderful with a great and well trained staff. The location is great with such wonderful access to the famous Akumal Bay (out your front door) and enjoy the water activity. I did have expectations of the food being bit better, particularly in the a la carts. Still a very...

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2Thank nOothappy2016
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear nOothappy2016, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

USA
Reviewed 4 days ago NEW

Visited fall 2016. Location. Location is incredible. ABBWR is in the middle of a long bay that is protected by reefs out yonder. The reefs break the waves on even the choppier days to provide calm waters. Good fish snorkeling about 300 yards towards 10 o'clock looking out. Lots of turtles grazing on sea grass just 20 to 30 yards...

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5Thank Nandoverman
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Nandoverman, Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. We are looking forward to welcoming you back anytime soon. Best regards, Emanuele B. I'NA YANA KIN (my...

Kitchener, Canada
Reviewed 4 days ago NEWvia mobile

A little late but felt I need to ring in on this wonderful resort, this was are second visit our first was April of 2016 book right away when we got home. Both trip were amazing from the great staff to beautiful beach. We travel two to three time a year and this is the only resort that I have...

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1Thank schwartzy47
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear schwartzy47, We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. Looking forward to seeing you again in September. Best regards, Emanuele B. I'NA YANA KIN (my home under the sun)

Freeport, Illinois
Reviewed 5 days ago NEWvia mobile

We went to akumal for a 50th birthday week. The resort, Beach ,service and snorkeling were outstanding. We would never hesitate to go back.The food was exceptional, the hotel was very clean and every time we snorkeled we saw a sea turtle and many fish on the reef.

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1Thank holly682
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear holly682, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

Toronto, Canada
Reviewed 6 days ago NEW

Recently stayed between Christmas 2016 and New year at Akumal Bay Beach and Wellness Resort - had a great holiday - highlights - daily Yoga with instructor Edam - which I felt was excellent - Daily snorkelling immediately off the beach - awesome - always saw lots of wildlife - like swimming in an Aquarium Resort was definitely 5 star-...

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Helpful?
2Thank Lester56
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Lester56, We would like to thank you for the kind comments, we are glad you have enjoyed your stay with us and hope you found in Akumal Bay - Beach & Wellness Resort the perfect spot for your next vacation, we are “your home under the sun”. Looking forward to seeing you again anytime soon. Best regards, Emanuele B....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 16,029 - ₹ 25,851 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 On the Beach Hotel in Akumal
#1 Spa Hotel in Akumal
#1 Family Hotel in Akumal
#1 Top resorts Hotel in Akumal
#1 Luxury Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,371 questions
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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 2 is close to everything but far enough away to be quiet at night.”
 of 5 bubbles Barb23464, 22 Jan 2017 | Read review
“Rooms have sea views. Ground floor rooms have gardens. Quiet rooms at the end(s) of the hotel”
 of 5 bubbles KKMK217, 20 Jan 2017 | Read review
“Buildings 3 and 4 are the quietest.”
 of 5 bubbles Nandoverman, 19 Jan 2017 | Read review
“2nd or 3rd floor”
 of 5 bubbles Lester56, 17 Jan 2017 | Read review
“Higher the floor better the view! can't beat it!”
 of 5 bubbles debraaldrich, 17 Jan 2017 | Read review
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