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Akumal Bay Beach & Wellness Resort

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#2 of 23 Hotels in Akumal
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Akumal Bay Beach & Wellness Resort
Akumal Bay Beach & Wellness Resort
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3,523 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

This is beautiful resort, with exceptional staff, excellent food and one of my favourite beaches. Take advantage of all the activities: the activities staff are warm, friendly and enthusiastic. Highly recommend a massage at the spa. And let Abel the Orchestra Man one man band play for you when he comes by -- he's quite a musician!

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1Thank Sarah M
Reggio Emilia, Italy
Reviewed yesterday NEW
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Thank PinaMangano
Guelph, Canada
Reviewed 2 days ago NEW

My wife Susan & I returned to paradise April 1st. It was our second visit and may have surpassed our first back in November. Although, it is difficult to top perfection! Once again, Filiberto and Oscar were front and centre upon arrival. Cold towel and margaritas in hand. These guys are the best! Two perfect moments followed: 1/ Raul Yam...

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1Thank Glenn I
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Glenn & Susan, Coded message was received. We would like to express our gratitude for the time you spent to send us your review, we are glad to read you had a wonderful time in Akumal Bay - Beach & Wellness Resort. We also greatly appreciate you mentioned the staff, they are hard working friends always with a smile...

Sept Iles, Canada
Reviewed 2 days ago NEW
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Thank claudial364
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review
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Bremen, Germany
Reviewed 2 days ago NEW
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Thank kathi721
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review
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Saint Jean Port Joli, Canada
Reviewed 3 days ago NEWvia mobile
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Thank ddaigle7
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review
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Reviewed 3 days ago NEWvia mobile

My husband and I travelled here 10-17 April 2017 for our wedding. We had 53 of our family and friends join us from various Canadian cities. The trip was fantastic. The resort was beautiful, our guests couldn't tell us enough how impressed they were. It was the perfect size for the wedding as it was easy for us to find...

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5Thank Teri R
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Teri, It was a pleasure to have the opportunity to host the celebration of your wedding and congratulations. We would like to express our gratitude for the time you have taken to share your review and pleased to know that your wedding was highlighted by the personalized attention of Alejandra and our staff. We all look forward to your...

Reviewed 3 days ago NEW
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Thank Krystian S
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Montreal, Canada
Reviewed 3 days ago NEW

Still here at the ABBWR, its raining so taking the time to write a review. This trip we decided to book a penthouse with a private rooftop jacuzzi as a added bonus to the regular balcony. if your thinking of upgrading save your money. I actually like the junior rooms better since they have a nice glass balcony view and...

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6Thank Robin L
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review

Dear Robin L Thank you for taking the time of sharing your feedback about Akumal Bay - Beach & Wellness Resort. It is always a pleasure to know our friends opinion in order to continue to provide them with the best service possible. Should you need anything during the rest of your stay please don't hesitate to let us know....

Reviewed 3 days ago NEWvia mobile
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Thank JaPe K
ABBWR, Guest Relations Manager at Akumal Bay Beach & Wellness Resort, responded to this review
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay - Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay - Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort. ... more   less 

Additional Information about Akumal Bay Beach & Wellness Resort

Address: Km. 104 Carretera Federal Cancun-Chetumal, Akumal 77760, Mexico (Formerly Akumal Beach Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 15,287 - ₹ 28,566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Akumal Bay Beach & Wellness Resort 4*
Number of rooms: 310
Reservation Options:
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Also Known As:
Akumal Beach Hotel Akumal
Beach Resort Akumal
Akumal Beach Resort Mexico
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Hotel Style:
#1 Family Hotel in Akumal
#1 Top resorts Hotel in Akumal
#2 Spa Hotel in Akumal
#2 On the Beach Hotel in Akumal
#2 Luxury Hotel in Akumal
#3 Romantic Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Akumal Bay Beach & Wellness Resort staff and other travellers.
1,573 questions
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Jackie S Calgary, Canada
Helpful answer
7
Votes
Not as helpful

We were in Building 4 second floor room 4119. The A/C worked just fine and there is also a ceiling fan above the bed. My husband actually caught a cold while we were there.

There is a glass door that doesn't by any means block any bathroon noise. You can always step out onto the balcony. That is what I did.

over a year ago
Bolton, United Kingdom
teresaa40 Provo, Utah Reviewed this property
Helpful answer
2
Votes
Not as helpful

There is a family friendly atmosphere but we would have no problem enjoying ourselves as a couple. We've done both with and without our kids. That said, there is a kids club that has activities for the kids during the day. Many families enjoy bringing kids of all ages to this resort. My advice, if you really want to go to a place that won't have kids is to book an adults only, but, you will miss out on one of the most amazing places you have ever been, on a ten star beach, with every room facing the ocean with spectacular views and the very best service anywhere. We're going next summer for another couple vacation, and we are going to Akumal Bay Beach and Wellness Resort. Sure, there are times when there are a lot of kids, and times when there aren't as many. Perhaps going in the middle of the school year, when parents are less likely to be there.

6 months ago
LibraLynn Windsor, Canada Reviewed this property
Helpful answer
3
Votes
Not as helpful

Yes, you should be able to swim with the turtles. I swam with them right off the beach. If you go to the dive shop and go out into the water at that spot start to swim west and out into the grassy area you should see them. I have swam with them in October and in January there and I have always seen them. Be patient, swim around the area and good luck.

over a year ago
Wigan, United Kingdom
over a year ago
Goldenhaley Maryville, Tennessee Reviewed this property
Helpful answer
3
Votes
Not as helpful

Yes, there is a safe in the room.

over a year ago
england
ruudi55 St Neots, United Kingdom Reviewed this property
Helpful answer
2
Votes
Not as helpful

I took some spray which I used each evening but with the strong breeze (which seems to be a constant) I'm not sure they would be a problem anyway. All in all, 10 nights and neither of us got a bite. Wind? Spray? Who knows. Always best to be safe than sorry I guess. Dave PS... The best spray is cheapest in Savers!

8 months ago

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Questions? Get answers from Akumal Bay Beach & Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose building 1 or 3(more quiet)”
Robin010165, 20 Apr 2017 | Read review
“Bldg 3 & 4 are quiet side of the resort/Bldg 2 overlooks main pool /bldg 1 is by 24 hour snack bar. Every unit is ocean view”
JohnandIris, 19 Apr 2017 | Read review
“Any rooms are good, but buildings 1 and 2 are best”
329bobc, 18 Apr 2017 | Read review
“Choose room in block 2, closest to big pool and the great snorkelin. Live music at night no problem”
PMePMe, 17 Apr 2017 | Read review
“All rooms are ocean front.”
guyg2014, 16 Apr 2017 | Read review
5 of 5