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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#3 of 22 Hotels in Akumal
Certificate of Excellence
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6,214 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,158: English reviews
Waupun, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 January 2016

My husband and I stayed here for a week. It far exceeded our expectations. I didn't mind being off the beach and taking the tram to the beach or other places. The resort was quieter and peaceful. Took morning yoga and it was awesome as well. Grounds are beautiful as well as our room.

Helpful?
11 Thank Andrea O
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Andrea, Thank you for sharing your positive comments about our hotel! It is always a pleasure to read such encouraging words from our guests as we are eager to keep up the good work always ensuring our guests have a great time. Thank you for your visit and we already look forward to your next visit! Kind Regards, Irving... More 

edinburgh
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 18 January 2016

had the good fortune of returning to the sian kaan to see in the new year and once again had a fantastic experience. when we visited last year we decided to join the privilege club and so glad we did. we were treated like royalty. special thanks to our beautiful mariana and her sidekick carlos at the pool bar -such... More 

Helpful?
4 Thank sandylaura
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for taking from your valuable time to share such positive comments about your recent visit to our hotel; we really enjoyed being your host on such special trip and be sure we will be more than glad to welcome you back in the future! Thank you for your kind words as we really appreciate you have... More 

Edmonton, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 January 2016

Beautiful resort, especially loved the adult only option with the ability to take advantage of services of adjoining hotels. All of the staff were fun, courteous and very helpful. This was our first trip to the Mayan and the beach was disappointing, however the portion reserved for Sian Kaan guests was cleared of weeds. The rooms were spacious and the... More 

Helpful?
4 Thank AJF007
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for sharing such positive comments about your recent visit to our hotel; it was truly a pleasure to have welcomed you, our entire team really enjoyed by being your host on such pleasant trip. We sorry the beach conditions were not up to your expectations, as you could appreciate our team works tirelessly to ensure our... More 

Mississauga, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 January 2016

My wife and I just got in from a week at the Sian Ka'an and it exceeded my expectations from top to bottom. When they say "welcome to the jungle", they mean it. It's covered with lush greenery and trees everywhere and it's always humid. The pools were awesome, never crowded. The food was better than expected, and I got... More 

Helpful?
8 Thank ignirtoq
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was truly a privilege to have welcomed such wonderful people here in our hotel! Gratitude words are not enough to express the happiness our entire team displays by having shared such nice moments along your stay, there is no better compliment than reading you fully enjoyed from our services and left satisfied. Thank you for your encouraging... More 

Florida
Level Contributor
108 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 18 January 2016 via mobile

First let me lead by saying this is not a luxury property. I can't even determine why it has a five star rating because in my opinion it is not close. I can honestly say if this had been my first experience in this area I would never return, thankfully I travel multiple times a year and know better that... More 

Helpful?
12 Thank Baxterbeach
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team that makes up our hotel, we would like to thank you for your visit to our hotel and for you having shared your detailed feedback regarding our services. Something we endeavor to provide every single day is a great service for the comfort of our guests, please accept our heartfelt apologies if the... More 

Pickering, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 January 2016

Loved the beach and he ocean.. It is protected by a barrier so I could get in and out of ocean without any problems, The train 4runs every few minutes so there was never much of a wait to get to beach. Food was excellent and the a la carte restaurants were first class. Only complaint would be about the... More 

Helpful?
4 Thank Rita S
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Rita, Thank you for taking form your time to share your positive comments about your recent visit to our hotel; we really enjoyed being your host and we feel proud by reading you had a great time. Thank you for recognizing our hard work and be sure we will be more than glad to welcome you back in the... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 January 2016

We have visited Mexico frequently and have previously stayed at the Akumal years ago. We love the Mayan, read great reviews on the Sian Ka'an and decided it was time to go. We went in mid November of 2015 and had an amazing time. The service was great, the pools were wonderful and the room were close to everything yet... More 

Helpful?
4 Thank Susan P
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Susan, On behalf our team we would like to extend our warmest regards and gratitude regarding your kind words about our hotel & services. It was truly an honor to have welcomed you here and by reading you had a good time, we feel proud of our work! Thank you for your kind recommendation and timely observations, It would... More 

Toronto, ON
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 15 January 2016

My husband and I visited Si'an Kaan from January 5-12, 2016 for our honeymoon and first wedding anniversary. We had an absolutely incredible time and didn't want to leave! Everything was so amazing. General things you need to know: Si'an Kaan is not waterfront. It is across the highway from the beach, but there is a very efficient and enjoyable... More 

Helpful?
38 Thank wanderingreader
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, First of all we would like to thank you for have taken from your time in order to share such detailed and positive feedback regarding your recent visit to our hotel; we can tell that you made full use of our facilities & services and by reading you had a great time among us, our hearts become full... More 

Munich, Germany
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 January 2016

We have visited Mexico for 2 weeks - we traveled around for a week and the second week, we stayed 3 nights at Bahia Pricipe and 3 nights at RIU Playacar. Bahia resort was absolutely exceptional !!! Firstly, we were concerned about the proximity of the hotel from the beach which after all, wasn't an issue at all. The resort... More 

Helpful?
4 Thank Tatty728
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It is always a pleasure to read such nice comments from our guests as we feel encouraged to keep up the good work and do our utmost to pamper them as it is deserved. Thank you for recognizing the hard work everyone in our team does every day always looking to please our guests in any request, petition... More 

Allegan, Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 January 2016

Our entire experience at Bahia Principe Sian Ka'an was amazing! One of our favorite experiences was with Maria Jose! She was a waitress in the lobby bar. She was amazing! She took very good care of us and made us feel very relaxed and comfortable! We spent every night playing cards in the lobby. She was very kind and courteous.... More 

Helpful?
4 Thank Nikole T
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It was truly a privilege to have welcomed you here in our hotel, thank you for taking from your time to share your valuable and positive comments regarding our services & friendly staff. Maria Jose for sure will appreciate your kind words and be sure our entire team will be more than eager to welcome you back in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 13,910 - ₹ 38,865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#3 Luxury Hotel in Akumal
#3 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden suites are quiet and worth the money”
 of 5 bubbles SimonDAndrews, 2 Dec 2016 | Read review
“Go For Ground Floor Room”
 of 5 bubbles davidewinm, 1 Dec 2016 | Read review
“I had a birthday surprise this year, roof top suite. Nothing compares! Gorgeous view!”
 of 5 bubbles scoutjaj2015, 1 Dec 2016 | Read review
“buildings 7-12 are near the quiet pools.”
 of 5 bubbles debbieb999, 30 Nov 2016 | Read review
“Higher floor building in the 43XXX range are in a quiet area.”
 of 5 bubbles 931franciss, 30 Nov 2016 | Read review
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