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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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6,646 Reviews from our TripAdvisor Community

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There are newer reviews for Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Showing 4,471: English reviews
Denver, Colorado
Reviewed 30 April 2016

My wife and I stayed for 4 nights in late April. Our main goal was to go to a resort with good non-buffet dinners and shows, and GBPSK delivered. Guests here have access to all 4 hotels in the complex, and can make reservations at any of the restaurants, subject to availability. Also there are nightly shows at each of...

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Helpful?
2Thank mustseew0rld
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for sharing your review about your recent visit to our hotel, we appreciate your comments and hope to welcome you back in a near future. By reading you had a great time and your expectations were fulfilled our hearts overflow in joy and pride. We take seriously the comfort of our guests and be sure we...

Valley Stream, New York
Reviewed 30 April 2016

We just returned from out second trip to Bahia Principe. We worked with a very nice man named Harold, who helped us book the entire trip (including flight) well within the budget we gave him. In terms of price, we could not have asked for a better value. Upon arrival, it was wonderful to see the familiar sight. The lobby...

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Helpful?
2Thank MichaelMc82
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Michael, Thank you for trusting in our hotel as your holiday destination. It was a pleasure to welcome you and we hope our friendly staff along with services have met your expectations successfully. Thank you for addressing your timely observations about the transportation and minibar, be sure we will work accordingly in order to improve as much as we...

Milton, Canada
Reviewed 30 April 2016

The resort is absolutely beautiful and so clean. The service is excellent and the shows and entertainment in the evenings very enjoyable. Our room was so clean and spacious - had everything we needed. We truly had an amazing time and would definitely recommend this resort. They take very good care of their guests and make you feel very welcome.

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Helpful?
1Thank Carolynn69
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Carolynn, On behalf our team, we want to thank you for have chosen our hotel as your holiday destination. We hope our services have truly contributed to the success of your trip and you feel animated to come back and visit us again. Thank you for your comments and we look forward to the next one! Kind Regards, Irving...

Brampton, Canada
Reviewed 29 April 2016

Let me start by saying our trip started out very good, the food, the wait staff in the lobby and buffet were great. Especially Sylvia on the patio. Everything really started to go bad when 2 days before our trip was to end we were in a tram collision coming back from the beach. My boyfriend and I were the...

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5Thank JackieBruceB
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear JackieBruceB, On behalf the entire team and management that composes our hotel, we want to thank you for trusting in our destination for your holidays. We really appreciate you took from your time to share your comments about the services that were at your disposal and our staff. We really sorry about the inconvenience you experienced during your stay,...

Dieppe, Canada
Reviewed 29 April 2016 via mobile

We just got back from Sian Ka'an and we were really impressed. We loved how quiet it was and enjoyed that we never had to wait for anything. Having access to the other resorts was an added bonus! The service was amazing! Everyone was so friendly and helpful. I don't remember everyone's name but we really enjoyed having Eric as...

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7Thank Seabass1985
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for sharing your positive comments about our hotel and services on your recent visit! It was a pleasure to welcome you, and we hope that you have left truly satisfied and eager to come back in the near future. Thank you for recognizing the hard work of our team to serve and please our guests in...

Bridgend,Wales
Reviewed 28 April 2016 via mobile

I stayed with my wife early to mid April 2016. The place is enormous. Sia'an Kaan is a train ride away from the beach which isn't a problem as such, but I found it did make me stay around the pool more as it was right outside my room. One day it took us 1 hour to get back from...

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7Thank steamin1981
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for have taken from your time to share such positive comments regarding your recent visit to our hotel. We all enjoyed by being your host and we hope our services have met your expectations in all ways possible. Thank you for highlighting the aspects from your stay that contributed to the success of your holidays, such...

Madison, Wisconsin
Reviewed 28 April 2016

Sian Ka'an is easily the best option of the 4 resorts in this Bahia Principe group. We were a loud group that was perfectly suited for the activities pool. I never felt like we were too loud for those who wanted to relax as there is a separate quiet pool. The golf cart (ish) rides to the beach are a...

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3Thank Kling110
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, It is very plesant to read our guests had a great time among us in their recent holidays. Thank you for mentioning the aspects that contributed to the success of your holidays, it was a pleasure to host you and we would love to welcome you back in the future to pamper you as you only deserve. Best...

Newfoundland
Reviewed 28 April 2016

My husband and I just returned from this resort and overall had a nice relaxing experience. There are more pros then cons, but I wanted to share both with other interested travellers to this resort. PROS: -It's small, private, quiet and modern. -By staying at Sian Ka'an you get access to all 4 Bahia Principe Resorts (Coba, Tulum, Akumel). The...

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Helpful?
1Thank PamandTrent
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, Thank you for choosing our hotel as your holiday destination! We appreciate the trust you deposited in us, our hearts are full of gratitude by reading you had a good time among us and you enjoyed from the various services and facilities of our hotel. Regarding your observations about beverages, communication at reception and overall services, be sure...

Abbotsford, Canada
Reviewed 27 April 2016

This was our 9th stay at this resort !!! Each time we come we bring a group of friends with us. We ALWAYS have an amazing time, the food is outstanding which was a priority for us and our friends when choosing a resort. Its extremely hard to find this level of quality food and at an "all inclusivive'. It's...

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3Thank 500suzanne
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Suzanne, It was such a pleasure to welcome you back here in our hotel, our management along with our entire team appreciates your visits and be sure we all will be more than happy to welcome you back on your next visit! Thank you for sharing your positive comments regarding the great services our team displayed, and all their...

Reviewed 27 April 2016 via mobile

I just got home from a week at this hotel, and it was very average. If you are looking for a fun hotel there are better hotels, if you are looking for luxury there are better hotels too. Was with my wife, and several couples and a few singles. Pros: Rigoberto (entertainment), Timeteo (butler) did a good job. The room...

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Helpful?
3Thank Chris T
RRPPSIANKAAN, Public Relations at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guest, On behalf our entire team that composes our hotel, we want to thank you for have chosen us as your holiday destination. It was a pleasure to welcome you and we hope our services along with our staff have made from your trip a pleasant experience. Regarding the inconvenience you mentioned with the quality of beverages, food and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 12,109 - ₹ 29,978 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#4 Luxury Hotel in Akumal
#4 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You might find the lower rooms dimly lit so maybe 1st floor rooms would be better.”
 of 5 bubbles BasilIvybridge, 26 Mar 2017 | Read review
“download app to book ala carte and access wifi”
 of 5 bubbles z_joyce07, 24 Mar 2017 | Read review
“We really liked our location .. building was off to the left as you leave the lobby past the Luxe restaurant”
 of 5 bubbles aspen_mark, 23 Mar 2017 | Read review
“We did upgrade our room and it was lovely the extra cost wasnt much but worth it.”
 of 5 bubbles leejM8773QG, 23 Mar 2017 | Read review
“Garden Suites are the best option, first level with Patio and outdoor spa.”
 of 5 bubbles 712samk, 21 Mar 2017 | Read review
5 of 5