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Luxury Bahia Principe Sian Ka'an Don Pablo Collection

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#4 of 23 Hotels in Akumal
Certificate of Excellence
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1 room 2 adults 0 children
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6,636 Reviews from our TripAdvisor Community

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Showing 4,464: English reviews
Start your review of Luxury Bahia Principe Sian Ka'an Don Pablo Collection
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Reviewed yesterday NEWvia mobile

My boyfriend and I went here on our first resort vacation together. It was supposed to be a special occasion, as he proposed to me on this trip! First of all, the staff were friendly enough, but when my now-fiance asked for anything out of the ordinary to make our stay here extra special, there were always extra charges involved....

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Helpful?
Thank Jennifer A
Blackburn, United Kingdom
Reviewed 2 days ago NEWvia mobile

Hi We are presently staying at the Sian Kaan and this is our second visit to the resort. Last time we stayed we upgraded our room to a ground floor suite with outside jacuzzi, but did not like the lack of privacy and did not use it, so this visit we upgraded to a top floor Jacuzzi which is a...

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Helpful?
3Thank Ellebees1
Gimsby, Ontario
Reviewed 2 days ago NEW

The service was awesome! The service manager, Eduardo was always there to help with everything. Martha by the pool looked after us very well. And Vincente drove us everywhere in the shuttle with music and a smile! I love the feeling of being in the jungle with all the vegetation and palm trees it is truly beautiful. It is the...

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Helpful?
Thank aspen_mark
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Mark: On behalf of the entire Luxury Bahia Principe Siankaan team I would like to take this opportunity to thank you for your feedback regarding your recent stay with us. We are glad to hear that our personnel have left a good impression, we appreciate you mentioning Eduardo and Martha, your comment is a great motivation for them to...

Reviewed 2 days ago NEW

Bullet points: 1) Excellent value 2) Food was amazing especially speciality restaurants (lots of choice 10-16) as many times as you want 3) Exceptionally clean site even purifies its own water across the whole resort so it is safe to drink. 4) Wifi under promised and over delivered very good free wifi for up to 2 concurrent devices 5) Staff...

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Helpful?
3Thank Lee J
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: We fell so happy to read that you have enjoyed yourselves and that you took the opportunity to admire the natural surroundings and wild life. At the Luxury Bahia Principe Siankaan we take pride in offering our guests good accommodations and the very best in food and beverages. It is nice to know that you have enjoyed...

Stratford, Canada
Reviewed 3 days ago NEW

This was our first experience in Mexico as a couple, and a very memorable one thanks to this resort. This resort is beautiful, adults only, small & easy to get around, and has extremely nice & comfortable rooms. The food is incredible at this resort, both at the buffet and Alux and Maiko. The service overall was incredible. We generally...

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Helpful?
5Thank mdmoore18
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: We fell so happy to read that you have enjoyed yourselves and that you took the opportunity to admire the natural surroundings and wild life. At the Grand Bahia Principe Resort we take pride in offering our guests good accommodations and the very best in food and beverages. It is nice to know that you have enjoyed...

Reviewed 4 days ago NEW

This is our 4th trip to this wonderful place and each year you would think the service would decline but its quite the opposite, the experience seems to get better each time we go. This year it was exceptional with the attention to detail and friendliness of our guest services staff, Luciano Peneda and Eduardo Rebollo who made our stay...

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Helpful?
2Thank Sam K
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Bahia Principe Guests: Thank you for your kind review which you have shared with other travelers. We appreciate that you have allowed us the honor of serving you. Your evaluation is of special importance to us as you have had the opportunity to compare our property and services whit other hotels. The fact that we continue to receive positive...

Dallas, Texas
Reviewed 4 days ago NEW

Let me start by saying We take a trip to Mexico once or twice a year so we are very familiar with all inclusive resorts and our expectations are always high because we've been so many wonderful resorts in the past. First impression- When we arrived, the check in process was quick and easy however getting wifi quickly and easily...

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Helpful?
1Thank ashley h
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear Guests: Thank you for taking the time to share your feedback on TripAdvisor of your stay with us. I would like to apologize for situation described referring the service, as a company we greatly value the feedback which we receive from our guests as we constantly strive to maintain consistently high standard of service. On behalf of all the...

Reviewed 4 days ago NEW

The resort was fantastic right from the start when we were meet by the staff. Everyone there were great from the bell captain right down to the pool staff. Great vacation for the price and location. Will definitely go there again.

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Helpful?
1Thank Keith K
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your vacation. Thank you for giving us your nice feedback about the time you had here and the activities that you had enjoyed. I believe that your suggestions will be very useful for other readers. We do look for the opportunity...

Staten Island, New York
Reviewed 5 days ago NEWvia mobile

Second time coming to Sian Ka'an , food is amazing , staff is absolutely astounding! Very kind , very welcoming . Everything you need is there , very peaceful , no kids and much to do . Private beach !

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Helpful?
1Thank Valeria P
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: We are glad to know that Bahia Principe Riviera Maya Resort was a good host during your vacation. Thank you for giving us your nice feedback about the time you had here and the activities that you had enjoyed. I believe that your suggestions will be very useful for other readers. We do look for the opportunity...

Reviewed 5 days ago NEWvia mobile

Really nice and affordable place to go nice friendly people, clean rooms good entertainment , very good food, safe we lost our cell phone while in there and we went to the front lobby and they had it there no problems I will comeback again for sure!

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Helpful?
1Thank Christian G
RRPPTULUM, Public Relation at Luxury Bahia Principe Sian Ka'an Don Pablo Collection, responded to this review

Dear TripAdvisor Member: First of all thank you very much for your visit to the Luxury Bahia Principe Siankaan Hotel and for taking the time to write your positive impressions. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya. The entire Luxury Bahia Principe Siankaan team is very glad...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino ... more   less 

Additional Information about Luxury Bahia Principe Sian Ka'an Don Pablo Collection

Address: Carretera Chetumal | Cancun Km 250, Akumal 77760, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Price Range: ₹ 11,005 - ₹ 30,132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Bahia Principe Sian Ka'an Don Pablo Collection 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Gran Bahia Principe Sian Ka`An Golf Hotel Akumal
Gran Bahia Principe Sian Ka`An Golf Resort And Spa
Luxury Bahia Principe Sian Ka'An Don Pablo Collection Akumal, Riviera Maya, Mexico
Hotel Style:
#2 Family Hotel in Akumal
#2 Romantic Hotel in Akumal
#4 Luxury Hotel in Akumal
#4 Spa Hotel in Akumal
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Questions & Answers

Here's what travellers have asked, with answers from Luxury Bahia Principe Sian Ka'an Don Pablo Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We really liked our location .. building was off to the left as you leave the lobby past the Luxe restaurant”
 of 5 bubbles aspen_mark, 23 Mar 2017 | Read review
“We did upgrade our room and it was lovely the extra cost wasnt much but worth it.”
 of 5 bubbles leejM8773QG, 23 Mar 2017 | Read review
“Garden Suites are the best option, first level with Patio and outdoor spa.”
 of 5 bubbles 712samk, 21 Mar 2017 | Read review
“garden suites are lovely and penthouse are great also .”
 of 5 bubbles gaby123337, 19 Mar 2017 | Read review
“ask for a room near the infinity pool”
 of 5 bubbles gavinsoul, 19 Mar 2017 | Read review
5 of 5