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Best Western Hotel Plaza Matamoros

CancelonUS$ 86*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 105*
US$ 86*
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US$ 91*
US$ 91*
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Best Western Hotel Plaza Matamoros
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123 Reviews from our TripAdvisor Community

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Showing 107: English reviews
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Reviewed 1 week ago NEW

It was an awesome experience with Mr. Salvador and the whole staff at the hotel. This was a 2-day family vacation for the first time in Matamoros. The free breakfast was okay except for those who don't like Mexican foods.

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Helpful?
Thank adekunle o
hotel p, Front Office Manager at Best Western Hotel Plaza Matamoros, responded to this review

Hi Mr Adekunle Thank you for your comments It was a pleasure having you as our guest We hope see you soon again Best regards Julio Hernandez 01 868 816 1696

Reviewed 2 weeks ago

This hotel is great in everything: cleanliness, service, good staff, comfortable beds, large spacing. The only thing that you get for breakfast is either fruit and coffee, or toast and coffee included. Everything else you have to pay (ham, eggs, chorizo, etc.) If you go for lunch or dinner, you get buffet.

Review collected in partnership with Best Western
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Helpful?
Thank 488octaviog
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Thank you for your comments, we will try to improve our service at restaurant, we hope see you soon again best regards Julio Hernandez 01 868 816 1696 reservaciones@bwplazamatamoros.com

Melbourne, Australia
Reviewed 1 March 2017

Visited Matamoros for a couple of days to get my E-3 visa processed. The hotel location was very convenient, a stone's throw away from the markets. These markets presented excellent shopping opportunities. There were plenty of local eateries serving some delicious food. The hotel room was spacious. The hotel staff was very friendly. The manager Mr. Salvador was warm, gracious...

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Helpful?
1Thank Harry P
Reviewed 13 February 2017

Stayed at this hotel while on a visit to the city for Visa stamping and had quite a good experience at this hotel.A nice hotel in a small,clean city where people are polite and friendly. Hotel staff were quite courteous,accomodating and willing to help out or offer advice any way they can. Found it a little challenging with found, since...

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Helpful?
Thank Shan S
Burlington, Canada
Reviewed 8 February 2017

I liked the hotel overall except that the water was only a trickle. The staff was friendly and the room was very clean. Oddly, the mattress was both hard and soft at the same time. With the peso so low, it was a good value in US dollars.

Review collected in partnership with Best Western
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Helpful?
Thank Bill P
Reviewed 18 January 2017

The hotel is clean and the breakfast was good ,etc but definetely NOT for a handicapped person since they have NOTHING available not even the simplest necesity a disabled person would need throughout the hotel. So if you have a disablility don't stay there. I did and regreted it so much we left as soon as we could and stayed...

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Helpful?
Thank Yvonne D
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, thank you for your opinion, we are sorry that we did not meet your expectations, I commented that we are already working on the preparation of areas for our guests with different capacities. We look forward to the opportunity to serve you again, and make your stay pleasant.

Reviewed 10 January 2017

This is my second time stayed in Best Western Hotel in Matamoros. The hotel has a great renovation and upgrade. The room are very clean and comfortable. The wifi internet is fast and stable. The staff is very friendly and helpful. Mr. Salvador is a very reliable friend that you can trust especially for Visa Stamping Service. He and his...

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Helpful?
Thank liu z
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, thank you for your opinion, for us it is a pleasure to serve you and make your stay a pleasant one. We hope to see you soon, Thank you for your visit!

Katy, Texas
Reviewed 1 January 2017

We were at Matamoros for visa stamping (with family). This place is very near the U.S border, making it a quick round trip for consulate. Its GM, Mr. Salvador himself ensures your stay is comfortable and economical at the same time. I liked food (especially breakfast and lunch). The entire hotel team will try to make your stay comfortable in...

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Helpful?
Thank Vishy456
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, thank you for your opinion, it is a pleasure to have met your expectations, which is why we work day by day. Thanks for your visit!

Houston, Texas
Reviewed 25 October 2016

good location, good food and Mr. Salvador is very knowledgeable about the visa stamping process. He and his assistant will pick you up and drop you off at appointment locations. The process helped me to focus on the preparation of visa process and did not have to worry about logistics.

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Helpful?
1Thank xrt409
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Good day, Thank you for your feedback, we work hard to make your stay pleasant and provide the best service. ¡Thanks for your visit!

Reviewed 22 October 2016

Mr Salvador and all of his staff are really friendly. We had been there for our E-3 Visa Stamping. Whenever you ask for any help he is always there, makes you feel like being home. Thank you Mr. Salvador for all your services.

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Helpful?
1Thank Priyam P
hotel p, Gerente at Best Western Hotel Plaza Matamoros, responded to this review

Very good day, thanks for your opinion, for us it is a joy to know that we meet their expectations, Thank you for your visit!

48 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge

Additional Information about Best Western Hotel Plaza Matamoros

Address: 9th And Bravo St. #1421, Matamoros 87300, Mexico (Formerly BEST WESTERN Hotel Plaza Matamoros)
Region: Mexico > Northern Mexico > Tamaulipas > Matamoros
Price Range: ₹ 3,359 - ₹ 6,007 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Hotel Plaza Matamoros 3*
Number of rooms: 40
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Also Known As:
Best Western Matamoros
Matamoros Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Hotel Plaza Matamoros staff and other travellers.
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Questions? Get answers from Best Western Hotel Plaza Matamoros staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to shops. Help with transport for visa processing”
hpatankar, 28 Feb 2017 | Read review
“Clean rooms, nice views , nearer to the town center and marketplace. definitely good to visit.”
575shans, 13 Feb 2017 | Read review
“Higher floors have bettwe reception for US cellular phones.”
Krishna_Houston, 23 Sep 2016 | Read review
“Room No 407 is good and spacious but shower may be little slow. This room has got good wifi network.”
padmapooshanamc, 7 Sep 2016 | Read review
“Follow Salvador advice”
190venkateshv, 27 Jun 2016 | Read review
5 of 5
Cancelon
US$ 86* /night
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Hotwire.comUS$ 91
HotelQuicklyUS$ 105
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Prices are for 1 room, 2 adults
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