We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TRAVEL ALERT: SAFETY AND SECURITY More info

BEST WESTERN Hotel Plaza Matamoros

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
BEST WESTERN Hotel Plaza Matamoros
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

113 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 99: English reviews
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

good location, good food and Mr. Salvador is very knowledgeable about the visa stamping process. He and his assistant will pick you up and drop you off at appointment locations. The process helped me to focus on the preparation of visa process and did not have to worry about logistics.

Helpful?
1 Thank xrt409
hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Good day, Thank you for your feedback, we work hard to make your stay pleasant and provide the best service. ¡Thanks for your visit! More 

1 review
Reviewed 22 October 2016

Mr Salvador and all of his staff are really friendly. We had been there for our E-3 Visa Stamping. Whenever you ask for any help he is always there, makes you feel like being home. Thank you Mr. Salvador for all your services.

Helpful?
Thank Priyam P
hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Very good day, thanks for your opinion, for us it is a joy to know that we meet their expectations, Thank you for your visit! More 

Brownsville, Texas
1 review
Reviewed 19 October 2016

Salvador and his people at the hotel were like family. They made sure we had everything. Vegetarian meals were available. Internet is good if you need to work. Swimming pool and Gym are useful if you are staying in the hotel most of the time.

Helpful?
Thank mrajaram19
hotel p, Gerente at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Good day: It is very gratifying for us to have met your expectations, so we work every day to provide the best service. Thanks for your visit! More 

San Mateo, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016

The place is completely safe and Mr.Salvador took care of us really well. I went with my wife and initially we were skeptical but Matamoros was completely safe. Salvador's son picked us up from Brownsville and dropped us at the hotel. The hotel was clean and safe. The stuff were friendly and the food was good. We also walked to... More 

Helpful?
Thank Budha-U
hotel p, Director de Relaciones con Clientes at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Thank you for your answer, for us it was a pleasure to serve you, and we're glad to have met your expectations. Thanks for your visit! More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016

I stayed at hotel for the purpose of stamping my H1B visa at Matamaros. All through Mr. Salvador was very helpful. He picked us up on Brownsville and took us to hotel. For next two days, he arranged transfers to US Consulate personally. On the second day, he also took us around for a driving tour of the city on... More 

Helpful?
1 Thank Krishna_Houston
hotel p, Director de Relaciones con Clientes at BEST WESTERN Hotel Plaza Matamoros, responded to this review

Dear Krishna, thank you very much for your opinion, which is very important for us, it was a pleasure to have served and I'm glad to have met their expectations. Thanks for your visit! More 

Memphis, Tennessee
1 review
Reviewed 22 September 2016

Mr. Salvador is very nice. He picked me up in Brownsville and drove me directly to hotel. He patiently answered all my questions. The stamp renewal process is smooth. I got my passport the same day I finished interview with consulate. The hotel staff are all very nice.

Helpful?
Thank Y_Chen236
Houston, Texas
1 review
Reviewed 21 September 2016

I have previously stayed at this hotel twice when I visited Mexico. I stayed about a week on both occasions. And I have known dozens of people that have stayed here as well. The owner holds the hotel to a high standard and is very involved. The staff is always very friendly and helpful. I never have to use the... More 

Helpful?
Thank vearvin03
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2016

An awesome place and Salvador takes care of us very well. So safe. Local commute and shopping. Language is barrier, but, Salvador helps in translating. Getting border permit, commute to consulate and return.

Helpful?
1 Thank Venkata A
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016

Hello All, I went on Aug 29th evening and everything went well as per the instructions of Mr.Salvador. Amazing and down to the earth person picks you on time at the border, take you to his hotel, pretty decent hotel in that location, gives you complimentary breakfast (Either srambled eggs or omlette or Pan Cake) with Juice/Coffee. He takes you... More 

Helpful?
2 Thank Padmapooshanam C
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2016

This is the best hotel for the people going for Stamping in Matamoros. The staff and the owner Mr. Salvador are so kind and treat you like their own family and help you in every possible way. They gave the Complimentary breakfast for both the days (free of cost) and their lunch and dinner are well prepared and served at... More 

Helpful?
1 Thank Sudheer K
hotel p, Manager at BEST WESTERN Hotel Plaza Matamoros, responded to this review

thanks for your comments We hope to see you soon More 

47 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (19)
Viewed
Dining (8)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Matamoros
1.1 km away
Hotel Alameda de Matamoros Express
0.9 km away
Hotel Roma
Hotel Roma
#7 of 14 in Matamoros
4 reviews
5.9 km away
Holiday Inn Matamoros
Holiday Inn Matamoros
#3 of 14 in Matamoros
35 reviews
Show Prices
Show Prices
Show Prices
5.4 km away
City Express Matamoros
City Express Matamoros
#9 of 14 in Matamoros
5 reviews
6.5 km away
BEST WESTERN Gran Residencial
BEST WESTERN Gran Residencial
#10 of 14 in Matamoros
12 reviews
8.3 km away
Homewood Suites by Hilton Brownsville
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN Hotel Plaza Matamoros

Address: 9th And Bravo Street 1421, Matamoros 87300, Mexico
Region: Mexico > Northern Mexico > Tamaulipas > Matamoros
Price Range: ₹ 4,172 - ₹ 6,019 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Plaza Matamoros 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Odigeo and Travelocity so you can book your BEST WESTERN Hotel Plaza Matamoros reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Matamoros
Matamoros Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Plaza Matamoros staff and other travellers.
4 questions
Ask a question
5 months ago
5 months ago
over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN Hotel Plaza Matamoros staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have bettwe reception for US cellular phones.”
 of 5 bubbles Krishna_Houston, 23 Sep 2016 | Read review
“Room No 407 is good and spacious but shower may be little slow. This room has got good wifi network.”
 of 5 bubbles padmapooshanamc, 7 Sep 2016 | Read review
“Follow Salvador advice”
 of 5 bubbles 190venkateshv, 27 Jun 2016 | Read review
“I've never stayed in a bad room. This is a very classy place.”
 of 5 bubbles mikemM4350PI, 3 Jun 2016 | Read review
“Higher floor rooms for AT&T signal from US”
 of 5 bubbles 261avikc, 11 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay