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Hacienda De Los Santos

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324 Reviews from our TripAdvisor Community

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There are newer reviews for Hacienda De Los Santos
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Showing 267: English reviews
San Carlos, Mexico
Reviewed 17 January 2016

I'm late in writting this review, but cannot stop thinking about this beautiful resort and already planning to go back!!! We went with a small group of friends, the woos and ahhs never stopped, we were all treated like we were the most important guests there. Meals were delicious,And beautifully presented! The architecture was like going back in time, but...

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Helpful?
Thank judySanCarlos
Nancy S, Owner at Hacienda De Los Santos, responded to this review

You have melted our hearts with your beautiful review of the Hacienda. Your words are powerful and give us cause for "celebration!" They mean, that we are meeting our goals, to give our guests what they deserve, which is a place to have fun, relax and return home with wonderful memories. Our Chef and his staff will be so pleased...

Sandy
Reviewed 31 December 2015 via mobile

My parents had a home in Alamos for 20 years. My family spent Christmas in Alamos every year in my twenties. I have not been back to visit in over 20 years. We arrived about 9 o'clock were greeted and led to our accomodations where a fire was burning in the fireplace in our beautiful Suite. The bathroom ceiling was...

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1Thank Robin H
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Thank you for your fabulous review. You sure know how to create magic with words. We appreciate that you noticed details, and felt the fine care of the staff. They all love what they do at the Hacienda and are so pleased when their actions are noted. This time of the year, with all the fireplaces aglow, brisk air in...

Sonora, Mexico
Reviewed 28 December 2015

A third trip to Hacienda over 12 years and the Hotel, service and food only gets better and better. Room was a small suite facing a courtyard. Foliage including the large fig trees viewed from the room. Fireplace actually puts out comfortable heat, but extra heat available for cool winter nights. Artwork and antiques add an extra dimension to the...

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Helpful?
Thank Natalie E
Nancy S, Owner at Hacienda De Los Santos, responded to this review

We so appreciate that you took the time to write such a positive and wonderful review about the Hacienda. That you have been with us three times makes us feel that we are doing something right and encourages us to keep attempting to improve all aspects of the property. We can't wait to surprise you with something different on your...

Tucson, Arizona
Reviewed 15 December 2015

This resort was a perfect getaway. Quiet except for the evening sounds of a Hispanic town. Accommodations were perfect for a restful evening or just a pleasant walk through history. The food was wonderful and service was excellent. Staff could not have nicer from office staff to owners Jim and Jamie. If there were one negative it would be the...

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Helpful?
Thank Joe M
Nancy S, Owner at Hacienda De Los Santos, responded to this review

We are grateful for your excellent review of the Hacienda. Nights in Alamos are so magical. One feels transported into another century. Hopefully soon, we will have perfect Internet throughout the entire property. The thick walls, of the rooms, are quite a challenge for the team, but we are getting there. We agree, our Chef does a magnificent job with...

Oudenaarde, Belgium
Reviewed 11 December 2015

In December2015, stayed for two nights at this unbelievably beautiful hacienda. The rooms with their authentic Mexican Colonial furniture are more than lovely and the gardens and (swimming) pools come straight out of a fairy tale. The Hacienda Hotel is even more gorgeous than what I had imagined after admiring their website. And the friendly and helpful owners and staff...

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Thank Betsy1938
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Our heads are spinning with happiness, that you found the Gardens and Pools, to be out of a "Fairy Tale." Honestly, I get that same feeling when I walk around the Hacienda. But, no one has ever put it better. Our goal is to serve you and make you happy. Everyone needs respite from the grind of everyday life and...

Las Cruces, New Mexico
Reviewed 1 December 2015

The buildings and grounds were spectacular. What makes this property truly remarkable is the staff. We were met with a warm hospitality in our encounters with the staff. We will be returning to this outstanding resort/spa in the future

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Thank Mrm4703
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Thank you for your review of the Hacienda. We agree, that the best part of the Hacienda, are the caring and special staff that make this home away from home wonderful. They make us and the guests feel like family. They are sensitive to the guests needs and seem to also realize when a guest wishes privacy. It made us...

tucson, az
Reviewed 1 December 2015

We stayed 4 nights over Thanksgiving at the Hacienda and loved every minute of our stay. We had a lovely suite with a huge bathroom and a fireplace which they kept going most of the time. The staff and owners could not have been more welcoming. It has lovely outside grounds and a spa as well which we used for...

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Thank hawkaz
Nancy S, Owner at Hacienda De Los Santos, responded to this review

i can't wait to show Jim, Jamie and our staff your fabulous review. Jim knew the first minute he met you that you were wonderful and he could not wait to know you better. That you for seeing so many details and really getting the feeling of the Hacienda. We are eager for you to return and to spend more...

San Carlos, Mexico
Reviewed 29 November 2015

We checked in on Thanksgiving Day. Had a rest before dinner. The resort is fantastic! We've been here several times since the first visit in 2012. Love the resort, the people, the food, the ambience. It is like stepping back in time a couple of hundred years, except that you have the luxuries of today! I took a group of...

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Thank LindaS1158
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Wow! What a stellar review! Knowing that you have stayed with us so often and still find everything to your satisfaction warms all our hearts. You feel like family to us and we look forward to your return. You make our jobs meaningful and we appreciate your multiple visits!!!

Los Angeles, California
Reviewed 17 November 2015

we were here three weeks ago and every aspect of the trip was pure perfection- This place is gorgeous and well worth the stay. Wish it could have been longer but look forward to next year. The cooking classes were fun and so were the art classes. Also the trip to Aduana by bus was a bumpy but great adventure....

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1Thank 461patricia
Nancy S, Owner at Hacienda De Los Santos, responded to this review

Thank you for such a wonderful review. We are happy that you took some of our group classes at the Hacienda. Cooking class always seems to be a hit. The Chef teaches things which are not to complicated and easy to replicate at home for your friends. Beautiful time of the year to venture off to nearby Aduana, the old...

Alamos, Mexico
Reviewed 6 November 2015

Celebrated our 4th wedding anniversary by having dinner at the Hacienda at Santiago's. The food was amazing. My wife had the Shrimp dinner and I had the Filet Mignon. The presentation of the dinners and the taste was incredible. The dinning area was spectacular, and the service was outstanding. All together it made for a very memorable moment for us....

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2Thank Paul C
Nancy S, Owner at Hacienda De Los Santos, responded to this review

The Hacienda Kitchen and Wait Staff were so happy to read this review. It means everything to them when a guest takes the time to write a review. We can't wait for you to return and check out our new menus. All the best!!!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hacienda de los Santos Resort & Spa is comprised of 18th century mansions and a 17th century Sugar Mill. An extensive restoration and renovation took the owner's nearly 25 years to complete with more than one million man hours of hand labor with the same techniques as two hundred years ago. A portion of the resort is on the original 19th century Mint for northern Mexico. The setting is in the lower Sierra Madre in the village of Alamos which is a National Monument and a national 'Pueblo Magico'. Today with modern conveniences taken to a luxury level, all suites have large screen T.V.'s discretely hidden in antique cabinetry, plus many with antique furnishings, art of prominent Mexican artists and all suites and Hacienda Guest Rooms have at least one fireplace, as well as air conditioning and forced air heat for year around comfort. There is a Andalusian stone theater with state of the art projection and sound systems, a complete library of top films for your viewing enjoyment during the day or evening. Also, two putting greens, four pools, numerous fountains, two restaurants plus a third which is the 'restaurant with a view' from the roof-top which is accessible by elevator for groups of up to 35. Also, there is a full service spa and special classes for group bookings such as cooking, art, architecture, tequila and area tours. The use of the theater, putting greens, parking, room service and mountain bikes is all complimentary for our registered guests. A 19th century 'Zapata's Cantina is a major attraction and nightly live guitar music, in the adjacent 'Santiago's Restaurant, for your dining enjoyment. No 'prepared food' is used in either of the Hacienda's restaurants. The cuisine includes 'Sonora Mexican', plus what most describe as the 'best filet mignon in the world', and a variety of International dishes. The luncheon menu includes a variety of fresh salads, sandwiches and excellent desserts. The owner's have been very pleased to have received a humanitarian award by the Governor's of Sonora and Arizona (Gov. Bours & Gov. Janet Napolitano) for their accomplishments in the village of Alamos. The resort has received a AAA Four Diamond rating for 15 consecutive years, is both a Fodor's Choice and Trip Advisor Traveler's Choice. Due to the 'Hacienda's' historic significance it is also a member of 'Historic Hotels Worldwide'. The resort was the site of an Endemol television series produced for Europe and was used in filming the 175 episode Televisa series of 'La Fuerza del Destino'. The resort also owns a high capacity hangar at the local airport which can be used for group events of up to 700 people with its complete commercial kitchen, pilot's lounge and other facilities. The airport (XALA) has a paved 5,000' runway and approved for aircraft up to and including the Falcon 20 and Lear 45. If you are planning a private flight to XALA the resort has a private aviator's web site available. ... more   less 

Additional Information about Hacienda De Los Santos

Address: Calle Molina 8, Alamos 85750, Mexico
Region: Mexico > Northern Mexico > Sonora > Alamos
Price Range: ₹ 15,385 - ₹ 28,814 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda De Los Santos 4*
Number of rooms: 26
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Also Known As:
Hacienda De Los Santos Hotel Alamos
Hacienda De Los Santos Alamos, Sonora, Mexico
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda De Los Santos staff and other travellers.
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Questions? Get answers from Hacienda De Los Santos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think there is a bad room. They don't have numbers. Saint. Ames or flowers”
 of 5 bubbles monluxm, 21 Mar 2017 | Read review
“They're all good.”
 of 5 bubbles dougw938, 21 Feb 2017 | Read review
“The rooms located near the spa are cheapers.”
 of 5 bubbles marianag0nzalez, 9 Feb 2017 | Read review
“All rooms are beautifully appointed with unique furnishings and style. Interior rooms are somewhat quieter.”
 of 5 bubbles WKPSJU, 30 Dec 2016 | Read review
“There are rooms for every taste and budget.”
 of 5 bubbles CarlosLdelaRosa, 27 Dec 2016 | Read review
5 of 5