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4/2/2018 5/2/2018
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    El Santuario Resort And Spa

    Carretera Colorines KM 4.5, Valle de Bravo 51200, Mexico
    011 52 726 262 9100
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    4/2/2018 5/2/2018
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    US$ 328
    US$ 328
    Traveller (269)
    Room & Suite (42)
    Dining (31)
    Overview
    • Excellent60%
    • Very good12%
    • Average8%
    • Poor8%
    • Terrible12%
    Travellers talk about
    “mexico city” (6 reviews)
    “locker room” (2 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from El Santuario Resort And Spa
    Offers & Announcements: Package Deal
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    JPMiles / Payback Arrow
    Reviews (426)
    Traveller rating
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    1 - 5 of 62 reviews

    Reviewed 3 weeks ago via mobile

    Thumbs up: - Great lake view. - Ambiance. - Pricing. - Massage/Service. - Temezcalli. Thumbs down: - Size. - Quality of bathrooms. - No sandals, soap nor after bath goodies. - Different sex couples can’t share pool/jacuzzi. - Having all women staff only makes awkward...More

    Thank GuillermoSepulveda
    Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 1 week ago

    Hello! We appreciate your preference and that you will take the time to share your experience. We will take your feedback into account to improve the quality of our services and improve the experience of our users. Greetings. Excellent day.

    Reviewed 11 October 2017

    El Santuario is one of the most beautiful locations I've ever been to. Came here for a wedding over the summer, secured an amazing rate through Priceline. Wish I would've had more time to enjoy the outdoor pool. Pros: Spectacular views. Very peaceful. Our room...More

    Thank Pamela C
    Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 16 October 2017

    Hello! thank you for take your time to write us, we appreciate your comment and we take in count your suggest to be better in our services an our installations. Was a pleasure have you whith us. Team Santuario.

    Reviewed 17 September 2017

    What a place! enjoy relax... exclusivity great park, great installations, great ambience. peace and relax. I just spent the day there, at the marina, I have not seen the rooms, but I guess they are awesome too.

    Thank Jens R
    Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 30 September 2017

    Hello, thank you for sharing your opinion, we are grateful for your comment, it was a pleasure to have it. Greetings. Great afternoon

    Reviewed 13 September 2017 via mobile

    Starting from the road to get there it's about 1 hour and 15 min from Toluca not so bad, its located right in one of the Hills in front the lake of Valle de Bravo. The entrance: Beautiful and luxury Valet Parking: Excellent service, the...More

    Thank Hugo S
    Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 30 September 2017

    Hello, thank you for sharing your opinion, we are grateful for your comment, this will be useful for another guest, it was a pleasure to have it. Greetings. Great afternoon

    Reviewed 8 August 2017

    I took the family to Valle The Bravo and my wife is really the one that picked El Santuario for us to stay at and everyone loved it.... the service si good, in parts of the resort the service was really good in other parts...More

    Thank Juan Carlos T
    Response from ElSantuarioHotel, Director General at El Santuario Resort And SpaResponded 11 August 2017

    Hi, thank you very much for your opinion, this will help us improve our customer service and quality in our food. It was a pleasure to have them taken care of. Excellent day

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Dry Cleaning
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$ 315 - US$ 418 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Romantic Hotel in Valle de Bravo
    • #5 Spa Hotel in Valle de Bravo
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 64
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Agoda, Travelocity, Priceline, Cancelon and TripOnline SA so you can book your El Santuario Resort And Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Valle de Bravo
    • Also Known As
    • El Santuario Hotel And Valle De Bravo ,
    • Hotel El Santuario
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    Traveller (269)
    Room & Suite (42)
    Dining (31)
    Pool & Beach (19)
    Hotel & Grounds (208)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Bathroom (7)
    Nearby
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    Ask a question
    Questions & Answers
    Jose M
    10 January 2017|
    AnswerShow all 2 answers
    Response from donnasA826HQ | Reviewed this property |
    I am not familiar with the hotel agenda regarding children's activities. I do know that all luxury hotels in Valle offer activities for children. Best ever, arrive for one the many Festivals offering incredible performances... More
    0
    Votes
    Room Tips
    "Best place in Valle? Perhaps!"
    Read review
    "Pick any rooms closer to the middle of the resort, better view."
    Read review
    "Book by phone, daylight hours, weekdays. Habla usted Inglés? If you succeed, then your Spanish is good enough..."
    Read review
    "Avoid this hotel if you can, much better and cheaper options are available in Valle"
    Read review
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