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Loto Azul Hotel & Spa

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Loto Azul Hotel & Spa
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115 Reviews from our TripAdvisor Community

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Showing 16: English reviews
1 review
Reviewed 1 week ago via mobile

Excellent service! People at the restaurant are really nice and aware to give us the best service! The food and the view complete the nice experience. All the people at the hotel are very kind. We are considering coming back.

Helpful?
Thank Beto T
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 June 2016 via mobile

Excessive price! Rooms not working properly, stinky bathroom, expensive food, no flavor at all! Bad room service, no ice. Spa! Good massage, but horrible amenities. Had to ask for towels, no bottled water! Jacuzzi no very privet as they say, people from the restaurant can have a grate view of what you are doing on your expensive spa Jacuzzi! The... More 

Helpful?
Thank Proinstallit

Travellers are raving about these Valle de Bravo hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 June 2016 via mobile

Service is not good and food is tasteless. Spa is ok, but expensive considering their not-so good facilities (the jacuzzi is not as private as they mention, for instance, and had to ask for towels every circuit), though therapist were good. Stayed at room 40 and could not sleep because of the noise the pine tree makes on the roof.... More 

Helpful?
Thank Claudette M
Veracruz, Mexico
Level Contributor
82 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 4 May 2016 via mobile

We spent two nights in this hotel and found it very nice, rooms are large, comfortable and clean with a very large bathroom that is a bit outdated but clean and wiling fine. The facilities are spacious with lots of open areas. Too late did we were told that it is pet friendly other wise we would have taken our... More 

Helpful?
Thank Luis K
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 April 2016 via mobile

Buscábamos un lugar para el fin de semana por qué mi novio participaba en una carrera ciclista en Valle. El hotel es muy cómodo, las habitaciones amplias, con chimenea, el baño muy amplio con vestidor, todo lo que necesitas en el mismo lugar. Buen descanso, buena comida, starbucks dentro del hotel abierto hasta las 11pm, alberca climatizada, spa, superó mis... More 

Helpful?
1 Thank Paksy
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2016

The hotel worked out well. The place is beautiful and clean. The food is good. The pool is small but warm (not the case for all hotels in Valle) so my kids were thrilled they could swim. There is even a Starbucks in the Hotel now. So it worked out very well for us. The only big issue was that... More 

Helpful?
Thank Axelle S
gtmchih, Director General at Loto Azul Hotel & Spa, responded to this review

Thank you for your comments !! whe are remodeling everything to suit the most higher expectations so, our costumers will be mostly satisfied. Tahnk you for your preferences!! More 

Level Contributor
3 reviews
Reviewed 5 January 2016 via mobile

I've been ther twice. Both times the service was magnific. The employees were totally sympathic and serviable. I liked the hotel because it's really calm and beautiful. There is a lot of green! There is even a place to make a fire by night and to cook on a barbecue. The hotel also counts with a gym, Temazcal, pool, spa,... More 

Helpful?
Thank Pabs R
Denver, Colorado
1 review
Reviewed 5 January 2016 via mobile

This has to be one of the best hotels in Valle. Gorgeous views and beautiful hotel decorations and rooms as well as friendly staff and amazing food options. The new years party was superb and the food was really good. Definitely coming here again!

Helpful?
Thank Rebekah J
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 December 2015 via mobile

It is a lovely place. Not all rooms have a view of the lake. Pool area is very nice. Nothing particularly nice in the rooms to justify the price. You can here what's going on in the room next door. Service is great. We did not use the spa. Restaurant food was very good.

Helpful?
Thank RobertoSMolina
Mexico City, Mexico
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 August 2015 via mobile

Being on business on Valle de Bravo is not really what expected..but being in a hotel used to clients on a resting.mud...is the worst! Igot a very ugly room, nothing to do.with the pictures shown on web page. I asked for a change and the person at the front has no idea of client service..they finally moved me to one... More 

Helpful?
Thank madry128

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities

Additional Information about Loto Azul Hotel & Spa

Address: Avenida Tizates, Sin Numero, Valle de Bravo 51200, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Valle de Bravo
Price Range: ₹ 4,911 - ₹ 8,454 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Loto Azul Hotel & Spa 3.5*
Number of rooms: 39
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Hotel Style:
#6 Spa Hotel in Valle de Bravo
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Questions & Answers

Here's what travellers have asked, with answers from Loto Azul Hotel & Spa staff and other travellers.
4 questions
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Questions? Get answers from Loto Azul Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for suite # 40, very spacious and nice.”
 of 5 bubbles Epicurean, 4 Aug 2011 | Read review
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