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Real de Chapala

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Real de Chapala
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303 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Hilo, Hawaii
Reviewed 2 weeks ago

very pleasant stay overall, enjoyed the traditional style and generally good service and amenities and the location on the lake is quite nice.fairly easy walk to town through great neighborhood could have been better lighting in the room . could have had washcloths and more towels.

Review collected in partnership with this hotel
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Helpful?
Thank daveandcami
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for the time you took to give us your feedback. We work everyday to make your visit even better. Hope to return soon. Best regards Hoteles Real

Reviewed 2 weeks ago

Marcia and I stayed from 22 Dec to 28 Dec 2016. Our stay was amazing the weather, food, staff, and town of Ajijic was an amazing. We met alot of American, Canadian and others people all speaking english. The mountains were green, skies blue and air crisp and clean. Real de Chapala was a great place to stay. located by...

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Helpful?
Thank Daniel V
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for taking the time to give us your feedback. We are full of satisfaction reading your comments. We work everyday to make your visit even better. Hope to return soon. Best regards Hoteles Real

Los Angeles, California
Reviewed 3 weeks ago via mobile

Recently visited this hotel with family. Restaurant has delicious food (buffet was amazing especially for breakfast with a lot of options). Rooms are comfortable only downside was we stayed in the first floor garden view room and there was not much natural light coming in to the room even during the day. Great service we will be going back soon!

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Helpful?
Thank Andrea E
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for taking the time to give us your feedback. Hope to return soon. Best regards Hoteles Real

Reno, Nevada
Reviewed 17 November 2016 via mobile

We recently stayed at this hotel while attending the Focus on Mexico Learning Seminar. The property is nice and the rooms are huge. One thing we find frustrating is that they always throw away the bathroom sink and shower soaps (which are used only once) and don't replenish them. Once or twice, hand towels and bath towels are not replenished...

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Helpful?
1Thank Vivien L
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, We appreciate the time you take to leave us your comments. Be sure this will be sendeed to our general manager, and we will take action on this. Hope your return. Best regards. Hoteles Real.

Atlanta, Georgia
Reviewed 16 November 2016

This was a perfectly lovely hotel. The rooms are very large and very clean. We had a second floor lakefront room with two double beds. We left the maid two dollars (40 peso's a day) and she really made sure everything was top notch in our room. I even wrote little notes to her under her tip in Spanish (just...

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Helpful?
Thank WorldTraveler1231
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for taking the time to give us your feedback. We are full of satisfaction reading your comments. We work everyday to make your visit even better. Hope to return soon. Best regards Hoteles Real

Tucson, Arizona
Reviewed 23 August 2016

We recently discovered this hidden gem of a hotel and restaurant when a neighbor told us about the Sunday brunch. The hotel is right on Lake Chapala in the lush La Floresta neighborhood. The grounds are vast and well maintained. The restaurant overlooks the pool and lake. The waiters are in white shirts with vests and matching bow ties. We...

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Helpful?
Thank Tucson_ArizonaGeneK
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for taking the time to give us your feedback. We work everyday to make your visit even better. We hope to return soon. Best regards Hoteles Real

Cancun
Reviewed 20 July 2016

Looks like a weekend getaway hotel more than anything with the lack of space at the weekends these old UN-maintained hotels become necessary places to stay but in a real world you would not even leave your pet to stay here. When I stayed here there was a Mexican wedding party and they were continuously complaining about everything everywhere restaurant,...

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Helpful?
Thank Zathur
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thank you for writing , your comments are very important. We will work on this to improve service. Best regards Hoteles Real

Los Angeles, California
Reviewed 20 May 2016

This hotel is very active and caters to upscale travelers/families. Beautiful grounds, super pool, right next to the Lake, Chapala.. Courteous staff, good bar. We love the Sun brunch, the mariachi group goes to each table and plays a song request and you will hear Mexican music you will not hear anywhere else...old and young, Mexicans request their favorites. I...

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Helpful?
1Thank Mila M
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for taking the time to give us your feedback. We hope to return soon. Best regards Hoteles Real

Ajijic, Mexico
Reviewed 12 May 2016

Lovely grounds located right on Lake Chapala. Great place located close to town and shops but in a quiet neighborhood. The entire staff are taking English lessons. Everyone at the hotel were friendly and helpful.

Review collected in partnership with this hotel
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Helpful?
1Thank Sherry / Diana C
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for taking the time to give us your feedback. We hope to return soont. Best regards Hoteles Real

victoria
Reviewed 11 May 2016

We stayed for one week and took a Lake View room, which is well worthwhile. Ours was on the 2nd floor which gave a great view over the lake. Families with children preferred the lower floor with lake view because the kids could just run out over their patios to the pools or hot tub. The water temperature of the...

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Helpful?
2Thank retiredVictoria
Hoteles Real C, Director de Relaciones con Clientes at Real de Chapala, responded to this review

Good afternoon, Thanks for taking the time to give us your feedback. We hope to return soont. Best regards Hoteles Real

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Real de Chapala

Address: Paseo del Prado #20 Fracc. La Floresta, Ajijic, Mexico
Region: Mexico > Jalisco > Ajijic
Price Range: ₹ 4,026 - ₹ 7,234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Real de Chapala 3*
Number of rooms: 85
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Also Known As:
Real De Chapala Hotel Ajijic
Real De Chapala Ajijic
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Questions & Answers

Here's what travellers have asked, with answers from Real de Chapala staff and other travellers.
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guadalajara, mexico
10 months ago
Las Vegas, Nevada
over a year ago
Destin, Florida

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Questions? Get answers from Real de Chapala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 130 faces lake”
 of 5 bubbles DanielV13, 4 Jan 2017 | Read review
“Rooms on the second floor lakefront have great views and you can leave your window open for airflow.”
 of 5 bubbles WorldTraveler1231, 15 Nov 2016 | Read review
“some rooms are quite a walk make sure avoid them if you dont want to walk too much”
 of 5 bubbles Zathur, 20 Jul 2016 | Read review
“Ground floor, facing south for easy access to pool and restaurant”
 of 5 bubbles milam910, 20 May 2016 | Read review
“There are room lake view and garden view, lake view are closer to pool and jacuzzi. Lake view first floor are better but more expensive”
 of 5 bubbles alexofs, 6 Mar 2016 | Read review
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