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Fairmont Le Chateau Montebello

2,211 reviews
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Traveller (924)
Room & Suite (233)
Dining (106)
Overview
  • Excellent50%
  • Very good30%
  • Average13%
  • Poor5%
  • Terrible2%
Travellers talk about
“chateau montebello”(252 reviews)
“indoor pool”(118 reviews)
“log cabin”(141 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
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Reviews (2,211)Write a Review
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All reviewschateau montebelloindoor poollog cabindog sleddinghorseback ridingottawa riversided fireplaceoutdoor activitiesmain lobbygrounds are beautifulcross country skiingcrepesresort feeone of a kindsunday brunchmini golfmarch break
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11 - 15 of 1,639 reviews
Reviewed 2 weeks ago

When I travel the meals are very important to the whole experience. The hotel room, staff, etc were all very good. The evening meal sure spoiled it. I suggest you do not sit everyone on top of each other in the dining room.. The hotel...More

Review collected in partnership with fairmont.com
2  Thank J8743XYlouiseb
Response from LeChateauMontebello, General Manager at Fairmont Le Chateau MontebelloResponded 1 week ago

I am very sorry that you did not appreciate your meal J8743XYlouiseb. I guess you are referring to our main dining room area? We do use mainly our section overlooking the River as this is our most popular but I understand that sometimes a quieter...More

Reviewed 2 weeks ago

A brief visit in mid winter to check on the facilites and services at this renowned establishment. It surely lived up to its reputation. We now plan a larger family reunion there later in the year and would recommend it to others for active get...More

Review collected in partnership with fairmont.com
Thank lagrange11
Response from LeChateauMontebello, General Manager at Fairmont Le Chateau MontebelloResponded 1 week ago

I am so glad to read your review lagrange11! Thank you for sharing! Geneviève

Reviewed 2 weeks ago

The hotel and the room are very comfortable. Staff is friendly. Many activities to enjoy even allowed before check-in and after check-out. Money worths. We enjoyed the whole trip. Will definitely come back again.

Review collected in partnership with fairmont.com
Thank lucylF3469WG
Response from LeChateauMontebello, General Manager at Fairmont Le Chateau MontebelloResponded 1 week ago

Thank you lucylF3469WG! So glad to hear!! We too look forward to seing you again! Genevieve

Reviewed 2 weeks ago

The staff was very snob, if you compare to other Fairmounts hotels in Canada + hotel is very old and spa needs to be upgraded. We ve got evacuated in the night ( from around 10:30 pm to 12 : 30 pm +- ) for...More

1  Thank 31butterfly
Response from LeChateauMontebello, General Manager at Fairmont Le Chateau MontebelloResponded 1 week ago

I am very saddened to read your comment 31butterfly. I know it is not a great experience to be evacuated and I am absolutely sorry about this situation. However our employees will do all they can to make sure that every one of our guests...More

Reviewed 2 weeks ago

would have been nice to have had complimentry good coffee available in the morning. Draught beer at the bar wasn't as cold as I would have liked it. Would have liked a little more info. for things like hours that the pool and exercise room...More

Review collected in partnership with fairmont.com
Thank jerrysZ9319UL
Response from LeChateauMontebello, General Manager at Fairmont Le Chateau MontebelloResponded 1 week ago

Thank you for you much valuable feedback jerrysZ9319UL. I will definetly share with my team to ensure we do look into this. Geneviève

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123456328
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 200 - US$ 414 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 200 - US$ 414 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (924)
Room & Suite (233)
Dining (106)
Pool & Beach (71)
Amenities (89)
Family and Play Areas (31)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
cathrynwarren
31 January 2018|
AnswerShow all 2 answers
Response from davidwN4321ID | Reviewed this property |
Hi Cathryn Don’t know if/when the renovations will actually take place. Suggest u call the hotel
1
Vote
CeeCeeisMe
18 September 2017|
AnswerShow all 2 answers
Response from LeChateauMontebello | Property representative |
Greetings CeeCeeisMe, As we are in Canadian land, we do celebrate Thanksgiving on another date and we do not have a special Thanksgiving celebration for the US Holiday, but there are already numerous activities available... More
0
Votes
CeeCeeisMe
18 September 2017|
AnswerShow all 8 answers
Response from LeChateauMontebello | Property representative |
Greetings CeeCeeisMe, Our spa will allow teenagers to go for some treatments and it is case by case most of the time as we do not have a special program for the younger clientele, so we adapt to each need. However in the... More
0
Votes
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123456
Room Tips
"335 overlooking the tennis courts was great for a family of four."
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"just go elsewhere"
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"Perhaps end of the hallway would be quieter. Kids love to run up and down the hallways."
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"rooms looking out the back towards the river would be nicest"
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