Spa Eastman
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895, chemin des Diligences, Eastman, Quebec J0E 1P0 Canada
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
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Pool & Beach (12)
Room & Suite (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#1 of 3 hotels in Eastman
Location
Cleanliness
Service
Value
The ultimate health & wellness vacation!Spa Eastman was named one of America’s Healthiest Spas by Health Magazine. It was also named one of the best spas of the World, as part of Spa Finder’s Readers’ Choice Awards in the “Best Affordable Spa” category. If for you a vacation means shaping up, feeling well and relaxed, enjoying exceptional spa treatments, eating delicious healthful meals, then your perfect destination is Spa Eastman!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hiking
Conference facilities
Meeting rooms
Electric vehicle charging station
Wifi
Hot bath
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Personal trainer
Sauna
Breakfast available
Complimentary tea
Special diet menus
Wine / champagne
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hammam
Hot spring bath
Manicure
Massage
Pedicure
Steam room
Baggage storage
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Private check-in / check-out
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Fireplace
Housekeeping
Bath / shower
Complimentary toiletries
Safe
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French
Location
Full view
255Reviews6Q+A27Room tips
Reviews
Traveller rating
- 147
- 58
- 27
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- 12
Time of year
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Popular mentions
The spa facilities and sceneries are absolutely great. The food in the restaurant is also healthy and delicious. However the big problem with this place is that eating in the restaurant is not very relaxing. In fact, it feels more like you're eating in a tavern rather than in a spa, and this is just not conducive to relaxation. The staff just lets people holler and scream at each other across takes as if this were a cafeteria. This is just not conducive to a relaxing stay.
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Date of stay: May 2021Trip type: Travelled solo
1 Helpful vote
Helpful
My experience at Spa Eastman was one of the most emotionally poisonous, hurtful, disempowering stays of my life. I entered with the intention to rest, surrender and restore. However, 2,239$ CDN later, on top of the Tim Hortons and corner store expenses I was obliged to add in order to have snacks and enough hydration (no drinking water during my 4 day stay in my room + terrible customer service at the restaurant/bistro), I feel depleted and psychologically burnt out. Every time I tried to kindly communicate with the reception by cellphone or e-mail, or even in person at the front desk (there is no way to contact anyone from your room…), I was either ignored, put on hold or barely served. When I booked a meeting with one of the coordinators to organize workshops and conferences for 2021, ahead of time, and confirmed the logistics of the meeting, I was left hanging at the person’s office’s doorstep without an e-mail, a call, a note, nor an apology. Except for a handful of magnificent souls and DEEPLY caring nurturers I came across during my stay, the management and 90% of the restaurant staff left me baffled, feeling confused and disrespected. The whole experience was a mix of gorgeous scenery and beautiful nature and a highly dehumanizing, terrible customer experience approach. Either it was passive-aggressive, manipulative or dry, or it was overtly abusive. I waited 5 days for someone to reach me, contact me, and try to repair. I had even sat down with the owner of the spa to talk face-to-face. I will spare you the details because I have integrity, and I don’t want to make things messier than they already are. Let’s just say I left her office feeling very weird about it all. Result: nothing. No shame in their game. They are very comfortable keeping up their disguise and overcharging clients for little to no kindness, respect and basic human decency. Enough is enough.…
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Date of stay: August 2020Trip type: Travelled solo
2 Helpful votes
Helpful
The customer service is terrible, the treatments are mediocre, the food is decent and the cleanliness is 2/10, which during a pandemic is unacceptable. We met other individuals who were checking out early due to the same experiences. I highly DO NOT recommend this place, save your money because there is ZERO relaxation.
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Date of stay: July 2020
2 Helpful votes
Helpful
Response from Magalie Lajoie, Directeur général at Spa Eastman
Responded 4 Aug 2020
Hi! Thank you for taking the time to write us a review. We are very sorry for your experience. We are known for our customer service, and the experience you had is not what we commit for. If you want to give us more details, feel free to contact us to discuss about the situation you experienced. Best regards, Spa Eastman's team.
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The Spa Eastman reopened after closing due to COVID. I have not come for years, and it's a great experience. Even with social distancing guidelines, it is a fantastic day with my wife. We took a day special with a meal and a treatment and we enjoyed it very much.
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Date of stay: July 2020Trip type: Travelled as a couple
Helpful
Response from Magalie Lajoie, Directeur général at Spa Eastman
Responded 31 Jul 2020
Hello, thank you for your feedback on your experience with us. We are pleased to see that you enjoyed your stay regardless of the new regulations surrounding covid-19. We hope to have the pleasure of greeting you again!
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Great space, beautiful rooms, superb food, classes and conferences are a wonderful plus. This place is a gem. Saunas and pools are the cleanest you can imagine. Personnel is warm, knowledgable, and efficient. And the restaurant! Soon good!
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Date of stay: March 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from SpaEastman, Coordinator at Spa Eastman
Responded 1 Jul 2020
Thank you so much for taking the time to share your experience. We are so very glad that you were fully able to enjoy your stay with us.Looking forward to greeting you again!
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PRICE RANGE
US$418 - US$457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
spa eastman hotel eastman, eastman hotel quebec, eastman spa quebec
LOCATION
CanadaQuebecEastman
NUMBER OF ROOMS
45
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Claim Your Listing Frequently Asked Questions about Spa Eastman
Which popular attractions are close to Spa Eastman?
Nearby attractions include Savonnerie des Diligences (2.5 km), Cabaret Eastman (2.7 km), and Theatre de la Marjolaine (1.3 km).
What are some of the property amenities at Spa Eastman?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness centre.
Which room amenities are available at Spa Eastman?
Top room amenities include air conditioning, a desk, and a fireplace.
What food & drink options are available at Spa Eastman?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
What are some restaurants close to Spa Eastman?
Conveniently located restaurants include Cafe Bistro les Trois Graces, Bistro Saint Edouard, and LE CÔTE . cuisine & bar . Eastman.
Are there opportunities to exercise at Spa Eastman?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Spa Eastman offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Spa Eastman?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Spa Eastman?
Many travellers enjoy visiting Saint_Patrice (14.5 km).
Is Spa Eastman accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.