We stayed there for one night, we were playing golf in Bromont. The place was ok, clean bedroom, but a bit hold, would need some upgrades. Air conditionning was fonctionning very well for that night. Reception is a little bit special since they have a lack of personnel. Globaly, we would return.
I had read all the reviews and this place was not mediately my first choice, but honestly now I'm considering coming back on my next stay. My experience is based on the "Family/King size bed" room 104. The good: It's clean. I have no complaints. The bed is great. Slept like a baby. A lot of the things in the room are new. Flooring looks new, customs, fridge, lamps also look new. The AC is recent and discrete, not too loud. For the price I'm very happy. The lobby is also fine. Location is quite good as it's in Cowansville but also near the main roads to Dunham, Sutton, and Knowlton/Lac Brome. Staff was super nice and helpful. There are also restaurants and convenience stores near by. It is also cheaper than a lot of place in the area. And honestly, as I'm not a bed and breakfast guy (too personal), it does a fine job for a two stars hotel. If I get to pay less and not have to chitchat with the owners at breakfast time it's a big plus. The less good: The building is older. I'm a Cowansville area native so I know how old it is. The owners are doing their best to renovate it gradually but clearly it's a huge task. Windows have been updated and things seems to be on the right track but yeah, it's still not great in some places. Like the old restaurant rooms are closed due to renos (which is fine as there's a decent restaurant across the parking lot. I have seen no bugs or anything off putting like that. I'm giving it high marks so far after two days here because I saw other critics that were super hard on the place and honestly I think it deserves better. Maybe there are rooms that need more renos than others, I have not seen the others, but my experience so far has been great in my room. It's a two star hotel so yeah, it's not a destination as such, but what it does it does well. There is even a big lawn with kids games outside.…
You can't make this up. One bed had dust, bugs, and the sheets were thrown on the bed, then the cover thrown on top. The 2nd bed had a dirty Kleenex inside the sheets. These beds were NOT changed and yet they charged us after we refused to stay there. Also rooms smell of mold and there's no restaurant but a corner store with shelves of junk food. So upsetting.
I should preface this by saying, I went in KNOWING this place was a two-star and what to expect of that, but I feel that 2 stars is quite generous. My Grandparents, parents, and myself had the misfortune of staying the night at this laughably terrible inn because we had a funeral to attend in Cowansville, so we had three separate rooms booked. Upon first arriving we noticed the general disrepair and odd surroundings of the place – directly out front there is a gas station. The gas station cash/convenience store is ALSO the motel check in.... which was with a though nice, incompetent man who booked my parents two single beds rather than one Queen as they had requested. The most disturbing aspect of my room was not the fire-hose like pressure of the sink water, but the dinner plate-sized star (yes, a star) beside the toilet that had been scratched in to the paint, by the look of it, by someone's fingernail. The biggest issue we had was the fact that the staff blatantly lied about having a working ice machine, that CLEARLY had not been working for several years – and pretended to care/try to fix it. We needed ice because my Dad had just had knee surgery a few days prior, not to make drinks mind you! So anyways they sent us to said convenience store to BUY their ice. Oh, and THERE IS NO WIFI – another thing they blatantly lied about, and gave us a password for, but that didn't work. Lastly, we all had terrible sleeps because the mattresses were stiff/pillows way too puffy – oh and one of the two beds my parents got was quite literally broken. Stay somewhere else!…
This place was the most disgusting place I have ever been the rooms were dirty and infested with ladybugs, the sheets blankets and bed smelt bad and were stained we made them give us a new room and it was no better. Half of the lights in the hall didn’t work they had garage everywhere And to top it all off they tried to charge us $150 per room! There was no breakfast (not that I would want to eat there ) your better off sleeping in your car. This place should be shut down! If I could give it a negative score I would.
Don't go there, it's a dump, the room are old, smell like mold, cigarettes and baby poop mix together, the sheets are stained, he towels are stained with yellow spot, not a place i want to recommended to anyone. I first was offered a room on the 3rd floor, once I walk in the bed wasn't made, the bathroom was dirty so I went down stairs and he offered me a room on the first floor well it's not better and at the middle of the night the heat system stop working. It was my last option, but would have slept better in my truck.
This place is under renovation, restaurant is closed, lobby is a mess, but the rooms need a lot of work. Dirty, bad plumbing, smelly, old tv's, Sheets are stained, housekeeping is poor. owner seems to be doing all the work himself.
Husband and I were traveling to New Hampshire and made the mistake of trying to find a hotel too late. It was raining, almost midnight and nothing was open. Drove by this place and out of desperation decided to stay the night. Hotel is outdated and the hallways look like a place from an old horror movie. There is a renovation of the lobby in progress so maybe they are trying to fix it up? Mixed up furniture look like something they found for free on kijiji. Took a few dings of the bell before someone noticed we were there. Room was clean but in need of TLC, the bed was surprising comfortable and we both slept decently. I wouldn't have stayed here if I had another choice, but it was ok for one night.
We stayed here to go skiing at bromont and because it is pet friendly. Read the reviews before and was very nervous. A strange location and could use a face-lift, but important areas like beds and bathroom were very clean! Staff were extremely friendly and helpful. Muffins, cereal, juice and coffee for breakfast were all fresh and tasty. We will stay again!
My wife and I are sorry we did not check on TA before booking that hotel. It was a cold September night without any heat. We froze in the room, we froze in bed for lack of blanket. Much too expensive, too old, too cold.