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Room & Suite (94)
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Aloft Vaughan Mills
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 14 hotels in Vaughan
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Aloft Vaughan Mills offers visitors easy access to downtown Toronto and the airport while being steps away from a unique mega mall with upscale restaurants and specialty shops. Book your room now!
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Room & Suite (94)94
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Billiards
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Snack bar
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Spanish, Chinese and 3 more
Location
Full view
63Somewhat walkable
Grade: 63 out of 100
26Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
800Reviews10Q+A100Room tips
Reviews
Traveller rating
- 476
- 206
- 66
- 30
- 22
Time of year
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Popular mentions
If we need to return to Vaughan Mills this will be our hotel of choice every time, it's like staying in a mini resort. The pool is warm and inviting with an outdoor court accessible from the pool area it's a very fun place to hang out. Breakfast is delicious! Made fresh to order for you every morning with lots of fantastic choices. The nice man at the front desk in the morning was amazing and the friendliest I've ever encountered *stay March 9-11* Kasey was fabulous with his friendly smile and great attitude he made my 2 yr olds visit to a hotel a wonderful memory as well by engaging with her while he fixed our safe. Every time you need something they help quickly and with care. Oh and it's conveniently located near more than enough shopping options and if you face the back you can see the CN tower on a clear day and quickly access transit right in front of the door. Perfect spot ! My only recommendation is better toilet paper ;-)…
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Date of stay: March 2020Trip type: Travelled on business
1 Helpful vote
Helpful
I recently attended a group event at Aloft Vaughan Mills and was very pleased with the experience overall. Staff was very welcoming and courteous. I was greeted with a smile by every staff member I encountered and they were very helpful if one of our group required anything. Comfortable, classy feel as soon as you enter the front lobby. I didn't book a room, but I look forward to doing so in the near future!
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Date of stay: February 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Travelled with my wife and two small children. We had no hot water for three days. I would understand if we were travelling to a Third World country , I’d totally expect it ! But we were staying in the Toronto area. They were doing renovations on floor three which might’ve had something to do with it. Some of the staff were accommodating , others not so much . It’s really too bad ! The breakfast wasn’t that good. We stay in a lot of different hotels in North America and this was at the bottom on the breakfast chart. If you’re paying for food the kitchen does have good stuff. There was no compensation given , you could tell a few of the staff members were scripted to giving nothing back as there were many other families/people staying there complaining of the same thing (no hot water) I’m not a negative/complaining kind of guy but people need to know this ! I’m trying to think of something positive ,I’m gonna say the hotel was relatively clean. Cheers…
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Date of stay: February 2020Trip type: Travelled with family
Helpful
Response from Aloft_Guest_Services, Manager at Aloft Vaughan Mills
Responded 6 Feb 2020
Dear brodieh846, Thank you for sharing your feedback with us. I know how frustrating cold water can be when all you want is a nice hot shower. Unfortunately, sometimes First World countries have water issues as well from time to time however, we are lucky that it doesn't happen often. In this circumstance, we were not able to determine at first which rooms were having the issue but it is understood that a number of people across the hotel experienced cold water. We had a plumbing issue earlier in the week which was confirmed as fixed, but then we found out during your stay that it was not fixed correctly by the plumber resulting in a handful of rooms receiving cold water at different times of the day. We were able to get an engineer in to consult and we can now confirm that this issue has been addressed and fixed. I do however wish to apologise for the water challenges you and your team experienced during your stay and I was happy to see that my team did provide you with compensation for the inconvenience even though you stated that you did not receive compensation. As many of the rooms still had hot water, compensation was given on a case by case basis. As a team, you received the contracted group breakfast. We do offer La Carte from our Re:Fuel at an additional cost which can be purchased in the lobby. Thank you again,
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No hot water Terrible leadership Pulled breakfast hour early Closed down bar hour early Hotel under construction By far the worst hotel I've ever been too. Please do not go to this hotel. You will be making a big mistake.
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Date of stay: February 2020Trip type: Travelled with family
Helpful
Response from Aloft_Guest_Services, Manager at Aloft Vaughan Mills
Responded 6 Feb 2020
Dear 604chadd, Thank you for taking the time to share your feedback with us. First of all, I would like to apologise for the water challenges your team experienced, I know how frustrating it can be. We had a plumbing issue earlier in the week which was confirmed as fixed, but then we found out that it was not fixed correctly by the plumber resulting in a handful of rooms receiving cold water at different times of the day. We were able to get an engineer in to consult and we can now confirm that this issue has been addressed and fixed. I was able to confirmed you were compensated during your stay and was also not charged for the late cancellation for the additional room booked which you did not end up needing. The group breakfast finished at 9am which was the agreed time in your group contract. This timing is confirmed at check-in. The bar was closed early as a result of how our bartender was treated by your group. As explained already, drinking personal/unlicensed alcohol in our licensed bar is forbidden in accordance with our liquor license and against the law. We are currently refreshing our floors with new wallpaper, carpet, blinds and upgraded 55" TV's. All construction takes place between the hours of 9am and 6pm daily to reduce the impact to our guests. Thank you
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Another incredible stay at the Aloft Vaughan! After a recent stay, I have to share some of the great features and welcoming environment that have kept us coming back. My wife and I were in the area for a brief get away for some fine wine, dining and Christmas shopping. Our stay began with the customary friendly greeting, a prompt check in and the discovery of a beautifully appointed room that had been very tastefully updated with top notch appointments. The room was current, cozy, luxurious and practical in every way. As usual, beds were spectacular and the room was freshly updated with all the amenities one would expect and more. Black out curtains, updated carpets, really nice refrigerator, top of the line soaps/shampoo etc and high end decor all around. I was particularly impressed with the uncommon 55 inch television with a richly appointed textured back drop wall... well done Aloft. Not only was the room perfect but we also got a chance to experience the beautifully styled and inviting bar area while we played pool after dinner. Great value in a “spoil yourself” environment .... you can’t go wrong at the Aloft, highly recommended!…
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Date of stay: December 2019
Value
Location
Service
1 Helpful vote
Helpful
PRICE RANGE
US$ 81 - US$ 188 (Based on Average Rates for a Standard Room)
LOCATION
CanadaOntarioVaughan
NUMBER OF ROOMS
131
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Claim Your Listing Frequently Asked Questions about Aloft Vaughan Mills
Which popular attractions are close to Aloft Vaughan Mills?
Nearby attractions include Vaughan Mills (0.5 km), LEGOLAND Discovery Center Toronto (0.3 km), and Jungle Land Corp. (0.3 km).
What are some of the property amenities at Aloft Vaughan Mills?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Aloft Vaughan Mills?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Aloft Vaughan Mills?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Aloft Vaughan Mills?
Conveniently located restaurants include Canyon Creek, 255 By Alta Rossa Ristorante, and Il Gelato di Carlotta Vaughan Mills.
Are there opportunities to exercise at Aloft Vaughan Mills?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Aloft Vaughan Mills?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Vaughan Mills?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Vaughan Mills offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Aloft Vaughan Mills?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Hindi, Filipino, and Ukrainian.