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Marystown Hotel & Convention Centre

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Marystown Hotel & Convention Centre
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68 Reviews from our TripAdvisor Community

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There are newer reviews for Marystown Hotel & Convention Centre
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Showing 65: English reviews
St. John's, Canada
Reviewed 12 May 2015

I was there on business. The rooms were spacious, clean and bright. The staff is friendly and helpful. Restaurant onsite. Next to grocery store & mall. It not new but keep up good. I would stay here again.

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Helpful?
Thank Heather M
PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

It's always a pleasure to read positive reviews; thank you Heather.

Halifax, Canada
Reviewed 30 March 2015

Stayed here for a few nights in winter, pretty much snowed in for one day. It's OK - room was clean, staff were helpful and friendly, and the attached restaurant was pretty good too. Yes, it is an older place, but no real issues, other than be careful when you stay - as I see from some other reviews, it...

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Helpful?
Thank nixfix70
PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

Thank you nixfix70 Your review and observation is very much appreciated and look forward to having you stay with us again

St. John's, Canada
Reviewed 27 February 2015

Room was clean and restaurant in hotel was good. However the lady at the front desk was incredibly rude and unprofessional, it ruined an otherwise pleasant stay. Only other hotel in town burned down last week so I guess I will be staying in BnB's instead.

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Helpful?
Thank Darcyknight
PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review. We were sorry to hear about your objectionable experience with our GSR which ruined an otherwise pleasant stay. We trust our handling of this unfortunate incident was handled to your satisfaction after our GM contacted you on this matter. Once again I have to reiterate if any customer is dissatisfied with the service or accommodations...

Hong Kong, China
Reviewed 22 February 2015

Stayed one night at this hotel. Its old and outdated. But clean and staff were friendly, and it seems to be pretty busy, so the bar and restaurant had the feeling of being alive, although the food was nothing to remember. Its location in the heart of Marystown is convenient, but there are newer motels in the area.

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Helpful?
Thank Sig40
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thanks for your review. There’s nothing we can do about the age of our Hotel but we are working on upgrading anything outdated. Our guest rooms take priority and that’s where we've concentrated most of our efforts but we’ve also updated our restaurant & banquet facilities. This year our lobby & reception area will receive a facelift and we will...

Reviewed 6 February 2015

Terribly rude receptionist and staff....ignorant and unpleasant. I was denied my room first, as I didn't sound as young on the phone when booking my reservation and then demanded to show my id, regardless of being in my mid 20's and have already paid for the room. I've stayed away since my encounter with this staff, and directed my friends...

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Helpful?
1Thank Newfietravel101
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review. It’s been to long since your stay to adequately investigate your experience and do apologize if our staff were rude to you. Our staff are expected to treat all customers politely & respectfully but they also have to exercise due diligence at times. If they suspect a room is being rented to a minor that...

Reviewed 2 December 2014 via mobile

Hotel was nice and clean. Beds were comfortable. The kids and drunk adults yelling and screaming all hours of the night on weekends was not pleasant. The staff moved me to another room and things were better.

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Helpful?
Thank ChadTaraSchleihauf
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for a great rating and review. We’re pleased to hear our staff was accommodating and made your stay with us more enjoyable

Reviewed 14 November 2014

Stayed at the hotel during the recent craft fair. Very convenient with fair being held in location. Found everything good and staff accommodating and friendly. Would definitely stay here again. Nice quiet nights sleep with very comfortable beds

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Helpful?
Thank Rhonda P
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for a fantastic rating and great review

Saskatoon, Canada
Reviewed 29 September 2014

This hotel had the most welcoming, friendly staff possible. The room was clean and quiet, the staff helpful with information about the area and directions to places we wanted to see. We would definitely book here again.

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Helpful?
Thank Joan N
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review. It’s always a pleasure to hear from customers who enjoy their stay with us and look forward to serving you again.

Salmon Cove, Canada
Reviewed 2 September 2014

I've stayed here before for business and wasn't expecting much more than a decent room to sleep for the night, and that's about all that we got. I travelled with 5 other people, my wife, parents-in-law, and sister-in-law and spouse. We got two separate rooms and slept well enough, which was all we needed really. We only stayed one night...

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Helpful?
Thank Jeff S
PeterK431, operations manager at Marystown Hotel & Convention Centre, responded to this review

Thank you for your review of our hotel. We are happy to hear your stay was OK but disappointed that it wasn’t as good as you would have liked. Our hotel was originally built in the 1960’s but we have invested heavily in its upkeep and continue to upgrade. A bulb can blow without notice but all it would take...

St. John's, NL
Reviewed 29 July 2014

We had to stay in Marystown for one night for a soccer tournament. The team choose the Marystown hotel. I wasn't impressed with the pictures and was even more disappointed on arrival. the pros: check in was pretty quick -- we received our keys early and headed to our room. The shower was hot. The cons: There were two towels...

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Helpful?
3Thank TISH_A_MOM
PeterK431, Operations Manager at Marystown Hotel & Convention Centre, responded to this review

First off I would have to say Yes, you should write something about it. The reviews listed here are as important to us as it is to customers and potential customers who read them. Naturally we prefer getting great reviews and take no pleasure in having to respond to negative reviews but we want you and other readers to know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our full service hotel and conference centre has all the amenities and comforts of home. Let our proud and talented staff take care of your travel needs and take advantage of having everything from a place to rest, meet and greet, hold a banquet event or host a convention all under one roof. Marystown Hotel & Convention Centre offers air-conditioned guestrooms, suites and efficiency units, with several amenities including:free wireless high-speed Internet access and complimentary in-room coffee.Marystown Hotel & Convention Centre has impressive banquet and conference space that can accommodate as many as 500 people or more depending on your set-up. Enquire and let our professional catering staff help you in making your meeting or event a successful one. ... more   less 

Additional Information about Marystown Hotel & Convention Centre

Address: 76 Ville Marie Drive, Marystown, Newfoundland and Labrador A0E 2M0, Canada
Region: Canada > Newfoundland and Labrador > Newfoundland > Marystown
Price Range: ₹ 6,090 - ₹ 11,720 (Based on Average Rates for a Standard Room)
Number of rooms: 133
Also Known As:
Marystown Hotel & Convention Centre Newfoundland
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Questions & Answers

Here's what travellers have asked, with answers from Marystown Hotel & Convention Centre staff and other travellers.
1 question
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Irvine
over a year ago

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Questions? Get answers from Marystown Hotel & Convention Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the room with an entrance to the outside if you don't want to walk through the hotel.”
 of 5 bubbles 22Gail_B, 21 Jul 2015 | Read review
“I'm sure any room would be fine.”
 of 5 bubbles joann212, 28 Sep 2014 | Read review
“Not sure what I could say.”
 of 5 bubbles TISH_A_MOM, 29 Jul 2014 | Read review
“Ensure the hot water in the shower is working when you first arrive. Not much good to learn that when you get up in the morning and have places to be.”
 of 5 bubbles SteveScruton, 18 Apr 2014 | Read review
“Second floor. And great meeting rooms. Homemade cookies at the afternoon break!”
 of 5 bubbles greenoceangirl, 22 Oct 2013 | Read review
5 of 5