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Heritage Inn in Pincher Creek

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148 Reviews from our TripAdvisor Community

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There are newer reviews for Heritage Inn in Pincher Creek
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Showing 144: English reviews
Idaho
Reviewed 3 August 2016

When we saw the outside and the lobby we were a bit concerned. I would rather see a hotel spend it's money on the rooms than the lobby which it appears that is what the Heritage has done. The room (a double queen) was very nice; large, clean, nicely arranged, and nicely decorated. The only problem was the rooms need...

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Helpful?
1Thank voyager1Idaho
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, I greatly appreciate you taking a moment to share your experience. I value all guest feedback and was thrilled to see that you enjoyed both your room and your meal. Yes, our property exterior has the rustic charms of a smaller centre but we are constantly upgrading our rooms. We expanded a few years back and our new...

North Battleford, Canada
Reviewed 1 August 2016 via mobile

I want to start off my review by saying that I've been to this restaurant a few times and have always had great food and service! Today was a different story! My family and I(a party of 6) were wanting going for breakfast/lunch around 10:45am. We arrived and noticed that it was buffet only and no menus. The salad bar...

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Helpful?
Thank mitchielisa
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, I am truly sorry for the experience you had at our restaurant. From your past visits, you know that we aim to provide a delicious meal and great service and obviously we fell short on this day. Your comments have been brought forth to Staff and Management. Once again, our sincerest apology and it is our hope that...

Reviewed 28 July 2016

We received excellent service, and the food was awesome for my daughter's wedding this past weekend.Most of the wedding planning was done by emails with a trip down to view the banquet hall.Staff went out of their way to accommodate the wedding party.

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Helpful?
Thank Marlene Z
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Congratulations again on the marriage of your daughter. We truly love being part of this life long memory and are thrilled that you enjoyed your experience here with us. I will be sure to share this with our Banquet Manager and all the Staff. I appreciate you taking the time to share this review. Sincerely, Hotel Management

Edmonton, Canada
Reviewed 25 July 2016

My wife and I stayed here on our recent road trip. This hotel is right off Highway 6 to Waterton National Park. The front desk was pleasant, and our room was large but dated. The room was clean, and the bathroom had the expected amenities. It had extra power bars for charging phones and tablets, but not easy access to...

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Helpful?
Thank gmdalberta
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, We value and appreciate all guest feedback. Thank you for taking the time to post yours. We offer both the Standard and Elite rooms here at the Heritage Inn. Our Elite rooms are in the newer section, are larger and have more electrical outlets. As you mentioned, we have added power bars in the original rooms for customer...

Calgary, Canada
Reviewed 23 July 2016

This is about the fourth time that we have stayed here, and for some reason, even though I always tell the nice gal who answers the phone, we always end up with their really firm beds! We like the third floor as I hate any chance of hearing the stomp-stomp of big feet. I had asked for a non-parking lot...

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Helpful?
1Thank Moose2506
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, I really appreciate your extensive review and value the feedback you have provided. I apologize that the room request you made was not fulfilled. Yes, we have replaced all the beds in the hotel and many are the pillow top variety. Please do not hesitate to ask again on your next visit and we will do our best...

Westlock, Canada
Reviewed 20 July 2016

Nice hotel with most of the of the features of a big city hotel. Rooms were clean and spacious. Book in the new wing for the best rooms. The walk is a little further but, the rooms are far better. Towels are at a premium (2 bath per room). Could use more. Resturant fare was fine but, the buffet was...

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Helpful?
Thank Wildforestreview
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you so much for taking a moment to share your experience. Our new section was added a few years ago and houses our elite rooms. It was wonderful to read that you enjoyed the comfort we offer and our proximity to Waterton Park. In regards to your towel comment; we do have a water conservation program in...

Edmonton, Canada
Reviewed 17 July 2016 via mobile

This hotel is in a good location in Pincher Creek. Just a few minutes drive from Walmart and Co-op if you need to buy groceries or other things. The exterior and hallways of the hotel are a little dated. However it feels like the hotel rooms have been updated. They are clean and have a refrigerator and a microwave. We...

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Helpful?
Thank kryssie79
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you so much for taking a moment to share your experience. Customer satisfaction is very important to us and we were happy to see that you enjoyed your time with us. We have noted the comment regarding the A/C unit and will have maintenance check this to ensure it is functioning properly. We look forward to welcoming...

Dundee, United Kingdom
Reviewed 15 July 2016

Stayed one night en route to Calgary. The room was big and clean, had all the usual facilities for a family of four. The pool seemed very heavily chlorinated, so we gave that a miss. No big deal though. The laundry facilities were excellent and we got loads of clothes washed and dried, for a few $, very important as...

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Helpful?
1Thank SeemsTVL
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you so much for taking the time to post your review. I am so glad to see that you found value and comfort in your stay and the amenities we have to offer. In regards to the chlorine smell you mentioned, we had likely just completed our daily cleaning of the pool and deck area. Sometimes the...

Calgary, Canada
Reviewed 12 July 2016

Very nice decor in the Elite Room - just like in the picture! We reserved as a family of 4 but there were only a set of 2 towels. I called the front desk and she confirmed the number of people for our room and got housekeeping to drop off the extra towels. The information did not pass on to...

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Helpful?
Thank hockeyfan01
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, Thank you for choosing the Heritage Inn on your recent visit to Pincher Creek. I was happy to see that you enjoyed your stay with us. I apologize for the oversight by our housekeeping staff. We generally equip the room for double occupancy and make adjustments when requested. I have reminded the staff to ensure the guests numbers...

Reviewed 7 July 2016

Checked in for 2 days for some alone time during a road trip from Prince George on a circle route from Edmonton and all points in between back to Prince George. Checked in at 3 and room was ready and very clean. Everything smelled fresh and was spotless. The next day after some shopping we hit the restaurant at 2...

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Helpful?
1Thank Gary D
HeritageInn_11, Hotel Management at Heritage Inn in Pincher Creek, responded to this review

Dear Guest, I was super happy to read your review and appreciate you taking the time to post your experience. I will be sure to share this with all the Staff here at the Heritage Inn. Guest satisfaction is very important to us, from the comfort and cleanliness of your room to the service and quality of your meal. We...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Heritage Inn in Pincher Creek, Alberta is conveniently situated on Highway 6. Whether you're here to soak up the spectacular scenery or to simply "hang your hat", we'll make your stay with us a memorable one. We offer a full range of services with your comfort in mind. ... more   less 

Additional Information about Heritage Inn in Pincher Creek

Address: 919 Waterton Avenue, Hwy #6, Pincher Creek, Alberta T0K 1W0, Canada
Region: Canada > Alberta > Pincher Creek
Price Range: ₹ 4,947 - ₹ 10,087 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heritage Inn in Pincher Creek 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Heritage Hotel Pincher Creek
Heritage Inn In Pincher Creek Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Inn in Pincher Creek staff and other travellers.
2 questions
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Smyrna, Tennessee
10 months ago
Idaho
over a year ago

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Questions? Get answers from Heritage Inn in Pincher Creek staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“New section”
walter881, 10 Apr 2017 | Read review
“you can ask for quiet room but they put you next to night-club bar anyhow...”
Surfshark, 14 Feb 2017 | Read review
“There are two sections to this hotel, a newer side and an older side. I suggest the newer side.”
Beadad, 28 Sep 2016 | Read review
“All rooms are one flight of stairs.”
PaulB212, 13 Sep 2016 | Read review
“Avoid room 118 room ia too dark and oily laid out.”
CliffordL19, 10 Sep 2016 | Read review
5 of 5