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Westwood Inn

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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
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Reviewed 19 December 2016 via mobile

CERTAINLY not the same people that the previous bad reviews are about. Very friendly and helpful! I'm sort of picky of where I stay when I'm working away and I was skeptical about $65/night... Well, it's not a 5 star luxury hotel if that's what your after, but it's very clean and simple... and for $65, instead of over $100...

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Helpful?
Thank MattnLacey
Richard D, Manager at Westwood Inn, responded to this review

We are happy you were happy but please if we can drop the word "cheap" and use "affordable" or a great value description it presents more of the image we are trying to maintain. Our rates are certainly competitive and we do strive to give value but our standards of customer service are as high as any in the business...

Reviewed 10 May 2015 via mobile

The manager and his wife were outside drunk, no phones!!!..and I seen a charge of $200 bucks extra charge to my visa!! I called they said they my room had a faint oder of smoke..what?.. Never ever again..do not wast your money.. The place sucked!

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Helpful?
Thank poneybig
Richard D, Manager at Westwood Inn, responded to this review

Hi poneybig, My wife and I recently took over the Inn on NOV 1st 2016. I can not speak to the previous management ( I can assure you neither of us drinks) but I am sorry you were treated poorly by those entrusted to provide you with a fair and reasonable lodging experience. Let us make it up to you...

Drayton Valley, Canada
Reviewed 19 February 2015

Very poor service. It's really poorly managed. Had a bad experience at this place... and I mean BAD. Not friendly. The manager lacks total customer service knowledge, professionalism and was clearly intoxicated on the hotel's grounds during more than one occasion, screaming very inappropriate things and swearing unnecessarily at guests. At one point other guests - including myself - witnessed...

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Helpful?
Thank je762
Richard D, Manager at Westwood Inn, responded to this review

Hi Je762, Wow your review makes me ashamed to stand behind this front desk. Although my wife and I just recently took over the hotel in NOV 2016 we share both your shock and outrage. We understand your tone and temperament and agree completely, such antics are utterly appalling in ANY venue ANYWHERE! It is most unfortunate we must address...

Jasper, Canada
Reviewed 10 September 2014

Clean rooms, kitchens in the rooms are ok. As the title suggests, they don't accept check-ins after 10pm. No breakfast, and no restaurants near by. Wouldn't be my 1st, 2nd, or even 3rd choice in Drayton.

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Helpful?
Thank Joe D
Richard D, Manager at Westwood Inn, responded to this review

Hi Joe D , I hope to change your outlook. My wife and I recently took over managing this hotel in NOV 2016. We are still very affordable and comfortable but with greater amenities Some very significant changes have occurred since you stayed. The hotel is open 24/7 even if the lobby door closes at 10 pm. We live on...

two hills alberta
Reviewed 11 August 2014

Manager was really Friendly cot was an hour late but manager made up for that by not charging for the 3rd person. Nice comfy beds. TV was big and modern. No ice machine which was terrible.parking lot is to small for a work truck to park nice

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Helpful?
Thank jobblow
Nelson, Canada
Reviewed 24 March 2014

We were booked by the Company to this hotel because they do have the cheapest rate for kitchenette suite. So from the very start, it wasn't our choice to stay in this hotel. We've stayed there for 3 weeks and I must say that the hotel is not family-friendly. Not a good place to spent a vacation either. It feels...

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2Thank Unhappy C
Reviewed 12 November 2012

when i checked in, i looked at the bed sheets like i do in every hotel i stay at, and found a dead moth in the bed.strike 1.next i went to the bathroom and omg the mounds of black hair on the floor and stuck to the wall were amazingly huge. strike 2. After i cleaned a bit i decided...

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1Thank ovie8
Reviewed 1 July 2012

Got an early check in, room was clean, Internet is wired but they loaned me a cable. Zero complaints about my stay thus far.

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Helpful?
Thank Marcmack
Edmonton, Alberta, Canada
Reviewed 3 December 2011

This place was recently built 4 years ago, so everything here is new and state of the art. It's nice, clean, cozy and warm - especially on those cold winter nights. And the price was extremely affordable too. I stayed in many places during my business travels, and for the price that I paid here, if I were to have...

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Helpful?
Thank Davin N

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service

Additional Information about Westwood Inn

Address: 5002 34 Ave, Drayton Valley, Alberta T7A 0C6, Canada
Region: Canada > Alberta > Drayton Valley
Price Range: ₹ 3,599 - ₹ 4,254 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Westwood Inn 2*
Number of rooms: 53
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Also Known As:
Westwood Inn Drayton Valley, Alberta

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Questions & Answers

Questions? Get answers from Westwood Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?