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Traveller (65)
Pool & Beach (15)
Dining (9)
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Overview
  • Excellent32%
  • Very good47%
  • Average13%
  • Poor4%
  • Terrible4%
31 Aug 2016
“Nice hotel but the food and staff let it down!”
2 Aug 2016
“Very good holydays”
Free Internet
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (43)
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1 - 5 of 10 reviews
Reviewed 31 August 2016

We were given a lovely apartment which was very clean and a really nice. The pool was great, clean and as it was towards end of season not busy which was a real bonus. The resort was clean and the park area was peaceful and...More

2  Thank Mel G
Response from Marketing Grand... S, Manager at Lebed HotelResponded 1 September 2016

Dear Mrs. Mel, We would like to thank you for your review. All kinds of reviews about our hotel are very important to us and help us significantly improve our service and the quality of our service. We would like to thank you for all...More

Reviewed 2 August 2016

Studio room was big, with great sea view. Food was good, Lebed staff was nice and helpfull. Minuses: wifi is only near the registration, and cleanliness could be better (especially of windows, mirrors) , dry cleaning is every day. Pluses: great pools (especially for children),...More

Thank Barbara Š
Response from Marketing Grand... S, Manager at Lebed HotelResponded 9 August 2016

Dear Barbara, Thank you for your feedback! We thank you leaving comments, by which we can make our services better. Thank you also, that you appreciate our efforts, to offer to our guests quality service and to make the stay of our guests comfortable. We...More

Reviewed 3 May 2016

Dirty room. We found hair on the pillow. They should have been changed all sheets before our arrival. We asked for sea view and we receive a room with "sea view" where were some bulldozers and excavator digging all day long. It was impossible to...More

Thank Aiax_00
Response from Marketing Grand... S, Manager at Lebed HotelResponded 10 June 2016

Dear Alax, Thank you for your feedback! We appreciate and thank you leaving comments, by which we can make our services better. We always recommend to our guests in the case that any of the services in the hotel does not meet their expectations, to...More

Reviewed 12 August 2015 via mobile

I accommodated in this hotel for 5 nights with my family and I can say that 3* are enought for it. I accommodated în Albena at 3* better. The menu in the restaurant for example was more diversify and better at that 3*hotel. The advantage...More

1  Thank Alin H
Response from Marketing Grand... S, Manager at Lebed HotelResponded 14 August 2015

Dear Alin, We would like to thank you for your review. All kinds of reviews about our hotel are very important to us and help us significantly improve our service and the quality of our service. It would be a pleasure for us to welcome...More

Reviewed 5 August 2015

This was our first holiday at Grand Hotel Varna complex. First of all we have booked four rooms-all inclusive premium at Dolphin Hotel. When we arrived to do our check in the receptionist let us know that we don't have any reservation to that hotel,...More

1  Thank Dea S
Response from Marketing Grand... S, Manager at Lebed HotelResponded 7 August 2015

Dear Dea S., Thank you for sending your feedback! We truly appreciate costumers who take the time to let us know about their experiences during their stay in our complex. We assure you that customer satisfaction is our top priority and we want the services...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Internet
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Laundry Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
US$ 100 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Saints Constantine and Helena
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 100 - US$ 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 On the Beach Hotel in Saints Constantine and Helena
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (65)
Pool & Beach (15)
Dining (9)
Room & Suite (9)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"studio rooms have great view and are big and comfortable for family"
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"Chose a different hotel"
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"don't buy the extra "sea side view" most of the time it is not true (it will have..."
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