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Melia Grand Hermitage

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Melia Grand Hermitage
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1,088 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Milano Marittima, Italy
Reviewed 26 August 2014

Melia is the best 5* hotel in Golden Sands. We are happy we book it this summer with their LEVEL program. For 10 days (01.08 – 10.08) we felt like the most important people in the hotel. Separate restaurant with light music, show cooking, food on a buffet and waiters serving the beverages. The LEVEL Garden, which we enjoyed and...

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Helpful?
1Thank Peter P
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Peter P, Thank you for sharing your opinion with other travelers in TripAdvisor! The whole Team is proud we managed to make your LEVEL experience memorable and pleasant! This program is specially created so our guests can feel even more pampered and appreciated and experience a different kind of exquisite service! Your kind words are the best motivation to...

London, United Kingdom
Reviewed 26 August 2014

This can only go down as the worst 5 star Hotel i have ever stayed in. The building is beautiful but it has too let down by its service and its staff. The restaurant is so understaffed its incredible making it hard to get a table, even the upgrade to the level is not worth it the staff and service...

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Helpful?
5Thank w0rld121
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear World121, We are grateful to you for taking the time to review Hotel Melia Grand Hermitage! The whole Team is giving their best to please you, make you feel appreciated and pampered! Nevertheless your notes are taken under advisement and we will work in direction improvement of the services in our restaurants! We can assure you that by your...

Silistra, Bulgaria
Reviewed 26 August 2014

Bevor my vacation, I decided to check the websites about the reputation of the hotel. I was verry worried we book it, because of some of the comments about the food. But we went there from 16.08 til 23.08 and I must say we were pleasantly surptised. Friendly staff, super services and much fun. Also the food in the restaurant...

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Helpful?
1Thank Gergana T
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Gergana T, Thank you for reviewing us on TripAdvisor. Your opinion is important for us! We are happy we managed to exceed your expectations about your stay in Hotel Melia Grand Hermitage and surprised you with excellent services and experiences! Our main priority is to please our guests and make them feel much pampered and appreciated! We are anxious...

Ruse, Bulgaria
Reviewed 26 August 2014

I spent 2 nights in this resort and everything was amazing great location and great service. Super Modern and The beach was great. Wi-fi had a good speed and I was able to work while I was there.I would definitely go there again on my next trip

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Helpful?
1Thank Galina142
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Galina142, Thank you for taking the time to write a review about Hotel Melia Grand Hermitage! It is joyful to know that you have spent good time in the Hotel! We are thankful for your appreciation to our facilities, services and efforts to make you feel special! We are looking forward to welcome you again! Kind Regards, Anna Gancheva...

Reviewed 26 August 2014

I am completely satisfied with my staying here! I would definitely come back! I have been to many places in Bulgaria, but this resort is extraordinary .. The customer service and condition of rooms is really outstanding!My fiancee and I spent beautiful week in Melia Grant Hermitage

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Helpful?
1Thank Dimitar M
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Dimitar M, On behalf of the Team of Hotel Melia Grand Hermitage – Thank you for reviewing us! We are happy to know that you and your fiancée are pleased with the services we provide, to each and every our guest! Your satisfaction and good memories are the best recognition to our work and a motivation to keep going...

Sofia, Bulgaria
Reviewed 25 August 2014

Me and my girlfriend were in Melia Grand Hermitage for a week at the end of july. We were with the Level program and everything was just perfect. The room was very big and clean, the restaurant proposed big variety of food and nice atmosphere, the animation was very nice every night. We really like the Level Garden where we...

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Helpful?
1Thank hristo p
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear hristo p, We are thankful that you found the time to review Hotel Melia Grand Hermitage. Your good time with your loved one in the Hotel is our main priority. We are delighted you have had a nice vacation here with the Level program. The Level Garden is a special place, where you can enjoy the sun in a...

Varna, Varna, Bulgaria
Reviewed 24 August 2014

Spend a week here with my boyfriend. Nice and good SPA treatments on a good prices! Wine therapy and chocolate therapy are amazing! Also hairdresser and mani-padi possibility in the hotel. The pool was clean. Loved the area around the Sunshine Cafe - drinks, sun directly above you the whole day! We found the menu in the restaurant a little...

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Helpful?
1Thank Antoniya M
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Antoniya M, Thank you for sharing your opinion for Hotel Melia Grand Hermitage. We are happy you have enjoyed and take good advantage of the YHI SPA services that we have in the Hotel. Our SPA team is taking good care to all of our guests and their needs. With attention to every detail they provide the best experiences,...

Trollhattan, Sweden
Reviewed 21 August 2014

The restaurant is for 1000 guests. Very loudly and the food not always cooked properly. The chicken was red and we got sick. 85 % of the people there were russian. It was impossibly to get a sun chair, the russian got up at 5 in the morning and laid out their towels.

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Helpful?
1Thank Barbro E
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Barbro E, Thank you for your review in TripAdvisor. Your opinion is important for us. We are pleased to inform you that your comments on our restaurant services and some of the food we offer, helped us improve this matter. We can assure you that we are giving our best to make each and every one of you feel...

Long Beach, California, United States
Reviewed 20 August 2014

Our company stayed there for three nights and had a wonderful time. The accommodations were excellent and the staff were very responsive. They had breakfast and a dinner there and enjoyed both. I worked with Nina Petronova at the hotel and she made sure all of our requests were taken care of ahead of time. I can highly recommend this...

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Helpful?
2Thank Yvette K
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Yvette K, Thank you for writing a review in TripAdvisor about Hotel Melia Grand Hermitage. We are proud that you are appreciating us and our hospitality so highly. We are giving our best to please and satisfy every our guests' needs. The Sales Team, with whom you have communicated closely with, is the best we could have and they...

Kardzhali
Reviewed 20 August 2014

Great vacation in Melia in August! Me and my family have spent there 1 week and it was amazing! Laying all day long in the sun near the pool, having drinks from Sunshine Cafe and enjoing ourselfs. Book with All-inclusive package, you can find all you need in a vacation in the hotel.

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2Thank Николай Х
qualityhermitage, Manager at Melia Grand Hermitage, responded to this review

Dear Николай Х, Your review in TripAdvisor is highly appreciated. We are happy you and your family have spent amazing time in the Hotel in August! The All-inclusive program is suitable for families, who are looking for pure relaxation and comfort only on the territory of the complex. It is pleasant to know that you liked it and enjoyed it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine a place with a unique atmosphere and service where you can relax and enjoy the serenity, the sun and the sea... Imagine a place that will exceed your expectations... Located on a quiet hill and surrounded by a green park, this exquisite luxury hotel offers the tranquility you are longing for. The 5-star resort welcomes you with stylish atmosphere, quality service and refined cuisine. Lounge on the sunniest balconies, relax in the SPA centre or have fun on the beach with the water sports available. Indulge your senses in the 5-star YHI SPA Centre: exclusive high quality massages, therapies and procedures offer a chance to get away from the stress and enjoy the serenity of your vacations. ... more   less 

Additional Information about Melia Grand Hermitage

Address: 1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
Region: Bulgaria > Varna Province > Golden Sands
Price Range: ₹ 6,351 - ₹ 16,513 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Grand Hermitage 5*
Number of rooms: 727
Reservation Options:
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Also Known As:
Melia Grand Hermitage Hotel Golden Sands
Melia Golden Sands
Melia Hotel Grand Hermitage
Hotel Style:
#4 Spa Hotel in Golden Sands
#4 Luxury Hotel in Golden Sands
#5 Romantic Hotel in Golden Sands
#7 Family Hotel in Golden Sands
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Questions & Answers

Here's what travellers have asked, with answers from Melia Grand Hermitage staff and other travellers.
52 questions
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Questions? Get answers from Melia Grand Hermitage staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5