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26/11/2017 27/11/2017
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    Melia Grand Hermitage

    1 Grand Hermitage Alley, Golden Sands 9007, Bulgaria
    011 91 912764747
    Hotel website
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    26/11/2017 27/11/2017
    Traveller (1146)
    Room & Suite (216)
    Pool & Beach (207)
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    Overview
    • Excellent50%
    • Very good28%
    • Average13%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “level guests” (20 reviews)
    “sunshine cafe” (8 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Kids Club
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Melia Grand Hermitage
    Offers & Announcements: Early Booking ´18 -20%
    Hotel deals
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    Grifid Hotel Vistamar
    144 reviews
    #5 of 111 hotels in Golden Sands
     
    INTERNATIONAL Hotel Casino & Tower Suites
    418 reviews
    #3 of 111 hotels in Golden Sands
     
    Palma Park
    3 reviews
    #51 of 111 hotels in Golden Sands
     
    Green Park Hotel
    43 reviews
    #92 of 111 hotels in Golden Sands
     
    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,259)
    There are newer reviews for Melia Grand Hermitage
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    11 - 15 of 742 reviews

    Reviewed 13 September 2017 via mobile

    Well, I've read reviews on here before leaving the uk, and most were really good, some people moaning about food, rooms etc. Well I'm currently here now (5th day), and I really can't believe the negative reviews? I'd love to know what these people eat...More

    Thank nickcheryl
    Reviewed 13 September 2017

    Where should I start? The reception staff were rude and sour and helpful. The rooms were not cleaned properly in a week The staff at the pool bar were sour and cheeky Seems like this hotel does not care so much about its guests and...More

    Thank Linn N
    Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 14 September 2017

    Dear Linn N, Thank you for being our guests and for your feedback, which actually surprised us a lot. The friendliness of our staff and the courtesy are considered as our priority and all the surveys made this season are confirming that our employees are...More

    Reviewed 11 September 2017

    This was our first time in Bulgaria and not knowing the Country at all, we chose Golden Sands as this was one of the easiest places to get to. We were not quite prepared for how enormous a resort this is...it is very touristy and...More

    1  Thank TonyHTonyH
    Response from Quality_Manager_MGH, Guest Relations Officer at Melia Grand HermitageResponded 1 week ago

    Dear TonyHTonyH, We are very glad that you chose Melia Grand Hermitage for your family holiday in Golden Sands. Thank you for taking the time to tell us about your experience. We are very grateful for your pleasant words about our excellent rooms, fantastic breakfast,...More

    Reviewed 10 September 2017

    my room not bad Service is pool Cleanliness is averege Staff attitude is bad reception pool quality food and Very large hotel, big rooms, large seimmingpool louction is good bathroom is the wasted dising very good

    Thank Mehdi M
    Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 11 September 2017

    Dear Mehdi M, Thank you for your review. We are happy that you like our hotel and we hope that you had an enjoyable stay. Kind regards, Anna Gancheva

    Reviewed 8 September 2017 via mobile

    Very good services and nice hotel. The rooms, pool, hotel area, food and animation team was great. I just had a dissatisfaction at the time of check out. when I told the lady in reception area to cut my blue bracelet after checking out, she...More

    Thank simooli
    Response from Quality_Manager_MGH, Manager at Melia Grand HermitageResponded 11 September 2017

    Dear simooli, Thank you for your feedback. We are glad that you are satisfied with your holiday and of course, we deeply apologize for the bad experience at the end. This attitude is not in accordance with our service standards and we don't find it...More

    Grifid Hotel Vistamar
    144 reviews
    #5 of 111 hotels in Golden Sands
     
    INTERNATIONAL Hotel Casino & Tower Suites
    418 reviews
    #3 of 111 hotels in Golden Sands
     
    Palma Park
    3 reviews
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    Green Park Hotel
    43 reviews
    #92 of 111 hotels in Golden Sands
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$ 98 - US$ 341 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Luxury Hotel in Golden Sands
    • #4 Spa Hotel in Golden Sands
    • #5 Romantic Hotel in Golden Sands
    • #7 Family Hotel in Golden Sands
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 727
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Prodigios Interactivos SA, Booking.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com, Cheap Tickets and Evoline ltd so you can book your Melia Grand Hermitage reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Varna Province >
    • Golden Sands
    • Also Known As
    • Melia Grand Hermitage Hotel Golden Sands ,
    • Melia Golden Sands ,
    • Melia Hotel Grand Hermitage
    Add Photo Photos
    Traveller (1146)
    Room & Suite (216)
    Pool & Beach (207)
    Dining (111)
    Hotel & Grounds (852)
    Bathroom (43)
    Family and Play Areas (17)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Jason T
    16 November 2017|
    AnswerShow all 2 answers
    Response from Yoyayellow | Reviewed this property |
    We didn’t upgrade and were perfectly happy. Think it depends on what you like, the level pool is much quieter and away from all the action, so if no kids and you like quiet maybe good idea.
    1
    Vote
    Jake L
    19 October 2017|
    AnswerShow all 5 answers
    Response from Quality_Manager_MGH | Property representative |
    Jake L, usually the weather is nice and warm in June but I can't promise :) The outdoor pools are warming from the sun but the indoor one is up to 28 - 30 degree. I hope that you will have the luck for wonderful and hot... More
    0
    Votes
    Jake L
    19 October 2017|
    AnswerShow all 4 answers
    Response from Quality_Manager_MGH | Property representative |
    Hello Jake L, The slides usually open 1st of June but mostly it depends on the weather conditions. The pool at the end of one of the slides is 1.10 m deep so you should be responsible if your kid can't swim. The language... More
    0
    Votes
    Room Tips
    "Choose the Level rooms with very nice views to the Black Sea"
    Read review
    "Ask for an inter-connecting room if you are going as a family and one with a sea view."
    Read review
    "Be careful with the fresh chicken"
    Read review
    "Ask for sea view, we had 4087 which was perfect, nice breeze"
    Read review
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