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Laguna Park Hotel

1,465 reviews
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Traveller (836)
Room & Suite (292)
Pool & Beach (218)
Overview
  • Excellent44%
  • Very good31%
  • Average16%
  • Poor5%
  • Terrible4%
Travellers talk about
“snack bar”(264 reviews)
“animation team”(285 reviews)
“pizza”(140 reviews)
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (1,465)Write a Review
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All reviewssnack baranimation teampizzatoastieskids clubquiet poolmain poolbar staffice creamhot dogsgreat holidaypirate shipwater slidesd blockadult entertainmenthour barsalad
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11 - 15 of 1,368 reviews
Reviewed 2 October 2017 via mobile

Booked a 11 night all inclusive and although it was a clean hotel we found some staff a bit rude. The did was extremely repetitive and not a lot if choice for children. Hot dogs or burgers with fries are not what our children like...More

Thank Terry H
Response from LagunaParkManagement, Manager at Laguna Park HotelResponded 30 October 2017

Dear Valued guest, Thank you for writing this review. We find it useful to us for our future work. I'm sorry that we were not the hotel which you expected. Sorry that you did not find our huge hotel suitable for you. We are always...More

Reviewed 1 October 2017 via mobile

Overall, good holiday. Animation team were brill, albeit the end of the season and down a few people. I believe the hotel needs a facelift inside as feels a bit dated. I feel rooms/cleanliness could do with a bit more TLC and that would really...More

Thank Ben_Lemmon
Response from LagunaParkManagement, Manager at Laguna Park HotelResponded 30 October 2017

Dear Ben_Lemmon, Thank you for the overall positive review. It is nice that you highly appreciate the animation and most of the other hotel staff. I would like to inform you that we are now in the process of modernizing the lobby areas and I...More

Reviewed 30 September 2017 via mobile

Loved this hotel.. the staff were friendly, rooms a nice size, plenty of seating in restaurant and outside. Lots going on during the day with the animation team, water slides, great food and drinks. Only negatives I can think of is if you stay in...More

Thank Stoner101
Response from LagunaParkManagement, Manager at Laguna Park HotelResponded 30 October 2017

Dear Stoner101, Thank you for this review. It is always nice and encouraging to read such realistic and positive comments on the hotel services and facilities. Your words about the staff and the new restaurant and rooms and waterslides make us feel proud. We are...More

Reviewed 27 September 2017 via mobile

Had a brill 10 days here defo recommend it to anyone thinking of booking here great for all ages loved the slides and pools will definitely book again food is good in both the restaurant and the snack bar only down fall is the entertainment...More

Thank sexylegs11
Response from LagunaParkManagement, Manager at Laguna Park HotelResponded 2 November 2017

Dear valued guest, Thank you for writing this review. It is nice that you enjoyed your stay with us. We'll have in mind your comments on evening entertainment and we'll do our best to improve it. Kind regards, Tatyana Grudeva, Hotel Manager

Reviewed 26 September 2017

Came back last week after 2 weeks at Laguna park...3rd year on the run..needs a few changes Pros... excellent staff..the bar staff remember us and couldn't be more helpful Lovely drinks Rooms spacious and very clean. Cleaners came in every day Large choice of food...More

2  Thank dawnkevpitt
Response from LagunaParkManagement, Manager at Laguna Park HotelResponded 2 November 2017

Dear dawnkevpitt, Thank you for your time to share your impressions on your 3rd stay with us. Thank you for your loyalty and for the positive comments - it is nice to feel appreciated, it motivates all our staff. We are always happy to welcome...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Outdoor pool
Details
Price range
US$ 115 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sunny Beach
#9 Luxury Hotel in Sunny Beach
#16 Family Hotel in Sunny Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 115 - US$ 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Sunny Beach
#9 Luxury Hotel in Sunny Beach
#16 Family Hotel in Sunny Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (836)
Room & Suite (292)
Pool & Beach (218)
Dining (83)
Hotel & Grounds (582)
Bathroom (21)
Family and Play Areas (18)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
SLD016
17 January 2018|
Answer
Response from LagunaParkManagement | Property representative |
Yes, we have wi-fi in th erooms / we sell vouchers at reception/. The wi-fi in the lobby is free of charge. Kind regards, Tatyana Grudeva
1
Vote
mandydonnelly
16 January 2018|
Answer
Response from LagunaParkManagement | Property representative |
Hi, we have minibars in all the rooms, there are drinks in them /against small charge/. You could use them for cooling small items. We have safes in all the rooms /payable at reception - 7 levs per day. Kind regards... More
0
Votes
WrexhamSteve1945
15 January 2018|
AnswerShow all 3 answers
Response from LagunaParkManagement | Property representative |
Hi, It is not a special place, but you could charge it in the lobby areas. Kind regards,
1
Vote
Room Tips
"We were in rooms over looking the slides which were great!"
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"don't book a pool view"
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"Pool view is better but don't really matter for what we wanted"
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"There all the same"
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